Gary Smith Honda
Ft Walton Beach, FL
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394 Reviews of Gary Smith Honda
Best sales person ever!!!! Trish is the epitome of what you hope to find in a car salesperson. I dreaded the car buying experience, but she made it a great experience! She is Trish is the epitome of what you hope to find in a car salesperson. I dreaded the car buying experience, but she made it a great experience! She is extremely patient, upbeat, always available, and really cares about the customer. I went in several times and test drove several models to decide on the best car for me. She listened to what I needed, never tried to push me to make a decision, and was always glad to see me come in. She helped me find exactly what I needed at the right price and even added extras to the deal that I did not ask for!!! The trade in process was good, and I feel that I got an excellent car for a really good price. More
Great experience This was the second Honda we bought from Trish Kaltenbach. She is extremely knowledgeable and treated us very well. It is refreshing to work with a s This was the second Honda we bought from Trish Kaltenbach. She is extremely knowledgeable and treated us very well. It is refreshing to work with a salesperson who isn't pushy. We would definitely ask for her again when it's time to buy another vehicle. We were happy with the price we paid and the financing. More
Great Service Trish Kaltenbach is very knowledgeable about the Honda vehicles and patient. I came in to test drive several Honda vehicles at different times, and sh Trish Kaltenbach is very knowledgeable about the Honda vehicles and patient. I came in to test drive several Honda vehicles at different times, and she went over all of the features. She is a gem and left me with a very positive purchase experience. I also had great service with Mark Marstellar, Todd Siegrist, and Joey Tedder. More
Great was wonderful was not pushed into buying Mike and Joey were great stayed late worked with us and were very kind. I will come back and see them again. To buy my next car/truck Mike and Joey were great stayed late worked with us and were very kind. I will come back and see them again. To buy my next car/truck More
dishonest incompetent service department I took my car in 10/12/16 for a noise in the rear of the car,a few hours later I get a call telling me I need a new transmission and a rear end leak, I took my car in 10/12/16 for a noise in the rear of the car,a few hours later I get a call telling me I need a new transmission and a rear end leak, they wanted $3000.00 for the transmission and $400.00 for the leak. SO I BRING THE CAR JUST DOWN THE ROAD TO A TRANSMISSION SHOP AND WHAT DO YOU KNOW THE MECHANIC TELLS ME THEIRS NOTHING WRONG WITH THE TRANSMISSION AND THERE IS NO LEAK. IT WAS ONLY THE REAR DIFFERENTIAL A $150..00 FIX AND THE SOB CHARGED ME $250.00 JUST TO LOOK AT IT AND GOT IT WRONG!!! WHEN I WENT BACK TO TELL THEM ABOUT IT THEY GAVE NO MONEY BACK NO DISCOUNT NOTHING. JUST EXCUSES AND ACTED LIKE THEY DID NOTHING WRONG.NEVER GOING BACK THERE AGAIN.$250.00 JUST TO LOOK AT IT THATS JUST NOT RIGHT. More
So happy with my 2017 Honda Accord I had a great experience at Gary Smith Honda in Fort Walton Beach, Florida. Trish Kaltenbach took wonderful care of me. I never had so much fun buyi I had a great experience at Gary Smith Honda in Fort Walton Beach, Florida. Trish Kaltenbach took wonderful care of me. I never had so much fun buying a new car. She explained everything I needed to know in a courteous and professional manner. It was lots of fun to wheel and deal with her. Also, Ryan took good care of the finance part of the operation. I feel very good about the entire experience. Thank you. More
Easy and as efficient as I like buying a vehicle to be!!! I've purchased multiple Hondas from this dealership. I have purchased my last 4 Hondas from Trish Kaltenbach. I continue to buy from Gary Smith (to st I've purchased multiple Hondas from this dealership. I have purchased my last 4 Hondas from Trish Kaltenbach. I continue to buy from Gary Smith (to stay local) because they typically match competitors' prices and it keeps the local economy up. The whole team from Trish to finance has always been great, regardless of who has been in finance. On another note: being from Texas originally, then in Florida, I am glad to see dealerships allowing their salespeople to wear shorts. It just relays a relaxed "down-to-earth" tone that they are real people, no different than the customers that come in there. A happy group of employees makes for a productive group of employees, I'm guessing. Gary Smith Honda is also a very clean dealership, inside and out. More
Awesome Experience I would like to commend Trish Kaltenback for her superb and dedicated customer service skills. I always buy my cars from her, but every time the trea I would like to commend Trish Kaltenback for her superb and dedicated customer service skills. I always buy my cars from her, but every time the treatment gets better and better, which indicates that she repeatedly and continuously exercise the same customer service skill. From the paperwork to all the technical information on new gadgets in your car, she covered all--within reasonable amount of time, wasting no time on the customer side. I give two thumbs up to Trish..... she set the example of a reputable and dedicated sales person..... Trust is everything.... once you trust your sales person, everything else falls in place...... Great Job!!!! More
Best car-buying experience ever I haven't bought a new car -- just me -- since 1978, and my first and only lease experience was a complete disaster...swore I'd never do it again...bu I haven't bought a new car -- just me -- since 1978, and my first and only lease experience was a complete disaster...swore I'd never do it again...but Trish at Gary Smith Honda made my leasing experience 180 degrees in the opposite direction...I have a new 2016 Honda Accord and a completely different outlook on the process of acquiring a new car...Joey Tedder also made the paper-signing quick and easy...not only would I recommend this dealership, but I would recommend Trish without hesitation... :-) More
Awesome buying experience!!!! Mike Martino was just the best car salesman we have worked with in a long time. He met us at the door, we told him we wanted to drive a Pilot and his Mike Martino was just the best car salesman we have worked with in a long time. He met us at the door, we told him we wanted to drive a Pilot and his knowledge of this vichele for only being at this dealership for four weeks was so impressive. We knew that he had the ability to teach us and sell us our new vichele. Remember we were just test driving and didn't go with the intention of buying that day. We test drove a black one but would not ever own a black car. So as we drove back to return the vichele he said let me check because I think they got one delivered off the truck last night. Well there was one and the color a pearl white. The interior was perfect. So we sat and nigoasiated the price and traded in our Tahoe. Believe me when I say it was the perfect buying experience and we love love our new Honda Pilot. Thank you so much Mike it's been a true pleasure. Marsha and Paul Pazos More