Gary Smith Ford Inc.

Awesome Car buying experience Buying a new car from Gary Smith Ford in Fort Walton Beach was a great experience. Jason Smith helped us find exactly what we were looking for. We en Buying a new car from Gary Smith Ford in Fort Walton Beach was a great experience. Jason Smith helped us find exactly what we were looking for. We ended up with the car we wanted at a great price. Jason went over every little detail of the vehicle, showed us the ins and outs and answere all our questions. We can't say enough good about Jason. This is the second vehicle we purchased from this dealership in two years. Jason as well as the service department is the reason we returned here when we needed a new car. More

GO SEE FRED! Fred came to us highly recommended when we were looking for a newer explorer. He worked with us on my trade-in and got me EXACTLY what I wanted. The e Fred came to us highly recommended when we were looking for a newer explorer. He worked with us on my trade-in and got me EXACTLY what I wanted. The entire process was so easy and we'll definitely be getting the rest of our cars from them in the future. It was the first time we've walked out of a dealership with zero worry as we drove away in our new car! I've bought 4 cars and never been as comfortable with any of them as I was working with Fred to get my explorer. More

Best car salesman I have ever had We were refered to the best friend Steve Alford ofa former salesman (the Big Marine) at Gary Smith Ford. We were upgrading our 2015 Ford Fusion SE We were refered to the best friend Steve Alford ofa former salesman (the Big Marine) at Gary Smith Ford. We were upgrading our 2015 Ford Fusion SE to a 2017 Ford Fusion SE with newer safety features. Steve went out of his way to ensure we got the best deal and a payment we requested. He also pointed out all the features of our Certified Ford. He was extremely patient with my wife that takes a while to soak in new information. This is our 4th purchase from Gary Smith Ford and look forward to possibly upgradeing 3 years from now. Great team to work with. Hand Salute. More

Great Experience Had a great sales experience with Jeremy, not once but twice. Bought a used Caddy then went back for a brand new Edge. Great job both times by the en Had a great sales experience with Jeremy, not once but twice. Bought a used Caddy then went back for a brand new Edge. Great job both times by the entire staff. More

Wonderful trade and purchase experience. Steve Alford made our purchase and trade a wonderful experience. He is first class. Left knowing we really made a great deal. No hassle. Will definite Steve Alford made our purchase and trade a wonderful experience. He is first class. Left knowing we really made a great deal. No hassle. Will definitely return. Joe Durm made the financing a breeze. More

No hassle, smooth and friendly Ross Nurrito! Thank you for a friendly and smooth trade and purchase. You and Joe made this experience quick and painless...although I knew it would Ross Nurrito! Thank you for a friendly and smooth trade and purchase. You and Joe made this experience quick and painless...although I knew it would be. This is my 7th G.S. purchase and you guys get better and friendlier every time. I feel I've made some great friends and got myself exactly what I wanted in transportation. See you around...Stacy More

Service Excellence The service team is outstanding. sometimes you have to make an advanced appt. but well worth it. these guys are always busy because of the great work The service team is outstanding. sometimes you have to make an advanced appt. but well worth it. these guys are always busy because of the great work they do. We wont go anywhere else after 6 vehicles purchased there. The service department is the reason we come back. More

Lack of service in a the Service Dept. If it wasn't for my family working in Ford, this dealership would prompt me to leave the Ford Family completely, I've had several instances of wa If it wasn't for my family working in Ford, this dealership would prompt me to leave the Ford Family completely, I've had several instances of warranty work needed, and to get it done it felt like I was taking money out there own pockets. In fact one of the service reps, even said as much. Shortly after purchasing my 2013 Fusion (NOT from this dealership), I had a set of keys that were defective as the battery covers would not stay on. Therefore, as part of warranty, I wanted them replaced. This dealership would not honor the Ford warranty. They also claimed to reprogram a new set would cost me $500. 2 lies! 1st, a defect is covered by the initial 36K warranty (says very clearly in the paperwork), and you don't need to "plug in a computer" to program the keys. You just need a current master key to create a new master key. Then after a hour of arguing with them, the service rep said to me, if I replace these keys for you and Ford doesn't cover it, it comes out of my pay check. LIES!!!! I asked my brother who is a Master Tech at Charles Gabus Ford in Des Moines, and he said that was the most false thing he's ever heard from a dealership. that NEVER happens. Don't trust this dealership, ESPECIALLY the service department. More

Great Experience with the saleesperson. Fred Kratt did an exceptional job with our purchase. We converted from a long time Chevy owner and are very happy with our new F-150. We will recommen Fred Kratt did an exceptional job with our purchase. We converted from a long time Chevy owner and are very happy with our new F-150. We will recommend Fred to everyone we know. More

A pleasant and professional experience A+++ My husband, Frank and I just completed the purchase of a new Ford F-150. It was a very enjoyable experience. Working with the Smith Family owned deal My husband, Frank and I just completed the purchase of a new Ford F-150. It was a very enjoyable experience. Working with the Smith Family owned dealership makes it feel so much more comfortable than the large corporate dealers. Gary Smith Ford worked with us to feel like we made the perfect choice for us. There was no pressure, the numbers were fair, and everyone was really pleasant to work with. Our salesman Fred Kratt was knowledgeable and knew just what we were looking for. We have worked with the Smith dealerships for our Honda and now the Ford dealership for our new truck.. Family owned does means you will have a much more friendly, professional time purchasing your new vehicle whether used or new they treat you with a great amount of respect. With that being said, we highly recommend Gary Smith Ford in Fort Walton Beach, FL We can honestly say we are very happy with working and buying with the Family owned dealership. More