Gary Smith Ford Inc.

Best deal I've ever received! I purchased a 2014 Ford Fusion from Jeremy Bullock. Long story short my father it's a car salesman he passed away 5 years ago. I know the ins and outs I purchased a 2014 Ford Fusion from Jeremy Bullock. Long story short my father it's a car salesman he passed away 5 years ago. I know the ins and outs. Jeremy Bullock took care of me like I was family! My father couldn't have given me a better deal! You certainly hit the nail on the head when you hired him! Thank you! More

Honest people I worked with David Sweeney and John Knight to buy my used toyota Corolla. Awesome people to work with and got me set up with the car I wanted fast I worked with David Sweeney and John Knight to buy my used toyota Corolla. Awesome people to work with and got me set up with the car I wanted fast More

Good service Good service. Even dropped off my car to me! Completed repairs quickly. Dealer willing to work with customer and cares about customer satisfaction. Ha Good service. Even dropped off my car to me! Completed repairs quickly. Dealer willing to work with customer and cares about customer satisfaction. Happy customer! More

Great experience on SUV purchase I worked with Earl Youngblood and John Knight to buy our used "12 Explorer. What a great group of guys! Easy to talk to and negotiate with. No messing I worked with Earl Youngblood and John Knight to buy our used "12 Explorer. What a great group of guys! Easy to talk to and negotiate with. No messing around and straight to the point on the deal. I appreciate this so I didn't have to spend hours upon hours at the dealer...done that before. They even stuck around a good while after closing time to make sure that I got everything I needed for the deal with no sense of rushing me out the door. Would definitely recommend them and will hopefully be coming back for my next car deal. More

Bought a used Jeep Wrangler Unlimited Sahara at Gary Smith My wife and I stopped by the used car lot at Gary Smith Ford in FWB. We saw a Jeep that caught our eye and wanted to know more about it. David Sweeny My wife and I stopped by the used car lot at Gary Smith Ford in FWB. We saw a Jeep that caught our eye and wanted to know more about it. David Sweeny came out and answered all of my questions and then some, he was very knowledgeable about the Jeep. We went in and David got the price of the Jeep and the keys and we went for a ride. My wife and I really liked the Jeep. I am not the kind of customer who makes a decision without thinking about it. He brought his sales manager ( John Knight) over to talk to me but I explained that we were not taking the Jeep home that day. I could tell that they were disappointed but they understood and respected me and my decision. I went back with the intent of buying the Jeep but I first had to 'haggle' with David and John. Once we came to a deal that we both felt good about, I bought the Jeep. David had the Jeep cleaned and it looked great! I appreciate the fact that they respected my position and let the deal flow at my speed istead of at the speed that they probably wanted. My wife and I are very satisfied!!! More

No Hassle and Easy New Truck Buy Decided to get off the GM train, for a FORD finally, and loved the entire experience at Gary Smith Ford. Our salesman Jeremey "Bull" Bullock was excel Decided to get off the GM train, for a FORD finally, and loved the entire experience at Gary Smith Ford. Our salesman Jeremey "Bull" Bullock was excellent. Easy to work with, had great product knowledge, and worked a great deal for us. From the initial contact, thru financing, everything was up front, and easy to understand...great family dealership. HIGHLY recommended. GM had hand on the entire process. More

Unsatisfied and mistreated The service department is so unorganized and unable to handle a simple job. If you complain you get yelled at by management all the way to the top. It The service department is so unorganized and unable to handle a simple job. If you complain you get yelled at by management all the way to the top. It's shameful that they would, degrade, yell, and insult customers. More

Ford Fiesta 2016 Within 30 seconds of arriving at this dealership, I was welcomed and received help in looking for a vehicle. Jeremy Bullock helped me try out the Ford Within 30 seconds of arriving at this dealership, I was welcomed and received help in looking for a vehicle. Jeremy Bullock helped me try out the Ford Focus, Ford Fiesta, and the Honda Civic. He was very helpful and informative on every vehicle. I chose the Ford Fiesta and I'm very pleased with my choice. John Crane was the next person I was with for all the crazy paperwork and signing. He too made my experience at Gary Smith Ford very enjoyable. More

Chris Smith is the best we wish more people were this good Your card says "we're Gonna Make you Love us" your all have and we do. Chris Smith is the best wish he lived next door what a great neighbor he would Your card says "we're Gonna Make you Love us" your all have and we do. Chris Smith is the best wish he lived next door what a great neighbor he would be. I count them all at Gary Smith Ford as friends and hope the can see us that way as well. God Bless you all. By the way Chris Thank you for getting us into the right car for us. More

be very careful folks this review is to inform people why not to sign a blank purchase agreement. i bought a 2010 f150 4x4 truck from this dealership (Gary Smith Ford,Ft Wa this review is to inform people why not to sign a blank purchase agreement. i bought a 2010 f150 4x4 truck from this dealership (Gary Smith Ford,Ft Walton Beach,Fl.) just before closing on a Sat. night. i was informed that i could take the truck home that night and being late and on a weekend, the finances would have to be taken care of monday. we agreed that my payments would not be over $500., the interest would not be over 12%, at a term of not more than 5yrs. this was fair due to the fact that my credit score is low from having max limits on my credit cards. i have no bad credit and everything i owe is being paid on time every month. and i seldom pay the min. two weeks passed when i go concerned. i called them and was informed that i needed to come by the dealership to do the final papers. when i got there nothing was correct except the payments being below $500. the term is 7yrs at 19% interest. making my $23000. truck a $49000. truck when paid in full. i questioned this new contract and demanded it be reversed to the agreement we had or let me have my trade in back to drive home and null it all. at that time i was told that its a done deal with my signing the blank forms and i was stuck with it, like it or not. now where i come from, your only as good as your word. in this case you can not trust this dealership what so ever in my book and i'd never refer them to anyone. now for the rest of this story. the truck had a miss fire upon gassing on it harder than normal. while i was there, the service people checked it out and found no problem. i was told i would have to leave the truck with them for several days to find the problem. i agreed if they would let me have a loaner to drive. well they do not loan cars period, even though i had just bought it from them, and i had no warranty at all on the low mile truck. in other words, you own whatever you buy as soon as it leaves the lot and they could care less about fixing anything on it. having only one auto, i was forced driving it home. the truck has a weak coil pack, i have learned, and cost me $125. to have fixed. later i found that this truck was in a wreck in the front and its eating the tries up. the parts used to repair the truck was sawed on to make fit, the ford in the grill is pealing, and i'll have to buy a set of tires very soon. also repair the problem from that also. then i learn the book value is only $22000. now i ask, would you put your trust or money in some place like that? just be careful folks. people are not trust worthy as some of us honest people. More