Gary Smith Ford Inc.

I have been here twice since moving to Florida and each time I’m always impressed with how they actually listen to me if I have a concern. They are always eager to answer my questions. I travel the extra m time I’m always impressed with how they actually listen to me if I have a concern. They are always eager to answer my questions. I travel the extra miles to go to Gary Smith because they’re customer service is top notch More

Excellent people to work with. My advisor Will, was very professional and courteous to my needs. Would recommend highly to everyone. My advisor Will, was very professional and courteous to my needs. Would recommend highly to everyone. More

The purchase process was quick and straightforward ! I was traveling in from out of town, my truck was cleaned and fueled up when I arrived. The purchase price had been previously negotiated, and the pa I was traveling in from out of town, my truck was cleaned and fueled up when I arrived. The purchase price had been previously negotiated, and the paperwork was ready as well. Thank you to Christian and the good folks at Gary SmithFord ! More

Took my 2026 Lincoln Aviator in for routine service. Service was great, easy to schedule an appointment and even offer mobile service! Overall, great experience. Service was great, easy to schedule an appointment and even offer mobile service! Overall, great experience. More

The service writer was very friendly and timely in getting my truck serviced. The Tech, his name was Dylan and very knowable about what was wrong with my truck and did an Awesome job repairing it! Gr getting my truck serviced. The Tech, his name was Dylan and very knowable about what was wrong with my truck and did an Awesome job repairing it! Great dealership to work with! More

Fast service. Oil change and tire rotation. Kept me informed on what was needed for vehicle Oil change and tire rotation. Kept me informed on what was needed for vehicle More

Took my Bronco Sport in to have a trailer hitch and wiring installed. They also took care of some recall issues. Phenomenal service department! They were great and the communication was great too. Than wiring installed. They also took care of some recall issues. Phenomenal service department! They were great and the communication was great too. Thank you service and parts department people! More

Big Ford dealership in Fort Walton Beach, Florida. We spend the season here - we are from Michigan. Scheduling my lube, oil, filter appointment was easy via telephone. Nice lady that helped with th We spend the season here - we are from Michigan. Scheduling my lube, oil, filter appointment was easy via telephone. Nice lady that helped with that. I had a 9:00AM appointment and arrived 10 minutes early. Very hectic when I arrived. Went inside and the Service Dept. confirmed what I wanted done and directed me to the wait lounge. The lounge had not coffee - hard to believe….NO COFFEE. I have never been to a car dealer that did not offer coffee! The lounge had cloth covered blue chairs. All of them are filthy with dirt and Grease on the chair arms. I waited fir a long time…FINALLY at 10:20AM …..80minutes after my scheduled appointment they came to get me to say the car was done. For a simple oil change - early in the morning - I had to wait 80+ minutes. More

Service was promptly scheduled and executed as one would expect. This was a warranty repair on my exterior mirror controller. expect. This was a warranty repair on my exterior mirror controller. More

Was able to schedule appointment in timely manner to fit my schedule and the team got me in and out quickly. Very satisfied with the service. Oil change, injector maintenance, and a recall concerning the ex my schedule and the team got me in and out quickly. Very satisfied with the service. Oil change, injector maintenance, and a recall concerning the exhaust system. More