Gary Rome Hyundai

Paul was great as usual, been with him for a while, everything went smooth highly recommend paul👍 everything went smooth highly recommend paul👍 More

This is a great dealership, they listen to your needs and wants and are very professional people wants and are very professional people More

Easy to make an appointment for service, Unbelievable cleanliness. Friendly, knowledgeable staff. Explained products and procedures thoroughly. The associate that I worked with was Brianna, who sets the cleanliness. Friendly, knowledgeable staff. Explained products and procedures thoroughly. The associate that I worked with was Brianna, who sets the standard for company service. Would recommend this company for purchasing a new or pre-owned car and for service. More

Arriving on time and met with the person who would be handling my recall was so easy. I was told it may be up to two hours and was done in an hour and half. Excellent service. handling my recall was so easy. I was told it may be up to two hours and was done in an hour and half. Excellent service. More

I’ve had consistently excellent service from everyone at Gary Rome! From sales to service, I am always impressed. They have earned my loyalty! Gary Rome! From sales to service, I am always impressed. They have earned my loyalty! More

The dealership service employees were Great to work with. They kept me posted about timelines for part to come in and the Mgr Todd is great! They kept me posted about timelines for part to come in and the Mgr Todd is great! More

This review is specifically for the service department. For the second time now, I’ve experienced a complete lack of communication and follow-through. After dropping my car off in the morning, I was promis For the second time now, I’ve experienced a complete lack of communication and follow-through. After dropping my car off in the morning, I was promised an update later that day. By 4:45 PM, I still hadn't heard a word and had to call them myself. While this visit was slightly less stressful than my first 'nightmare' experience, the service consistently underdelivers. I would not recommend this location for vehicle service. The location seems to be focusing on clients waiting there and not giving a single dime about those who drop off vehicles. More

Buying a car is super stressful. Everyone is very professional, but the final "deal" paperwork is skimpy and nothing is itemized in your "final discount," so you just aren't sure abo Everyone is very professional, but the final "deal" paperwork is skimpy and nothing is itemized in your "final discount," so you just aren't sure about what's happened. Bottom line is the house always wins in car sales, so you've got to be really careful. I don't place this on the individual salesman. He did a great job. The decision to be a little cloudy about the negotiation is clearly a dealership practice. More

Fast service work completed as promised in a timely manner comfortable waiting area pleasant employees manner comfortable waiting area pleasant employees More

Gary Rome Phillip Brecher Special thanks to Phil on Sunday, March 22. I arrived at noon to Gary Rome Hyundai to look at a pre-owned EV with just 45 minutes to spare. Phil took me for a test ride, ans Sunday, March 22. I arrived at noon to Gary Rome Hyundai to look at a pre-owned EV with just 45 minutes to spare. Phil took me for a test ride, answered my questions and was very knowledgeable about the vehicle. I had never driven an EV before and in that short time I realized an EV may be the car for me. It is all thanks to Phil. Thank you, Mr. Brecher! Lorri Cetto, Easthampton More