Garvey Volkswagen

lease of 2017 Jetta Eric Seelye was my salesman. I will only purchase a car from Eric. He is incredibly knowledgeable and professional. He kept me posted throughout the Eric Seelye was my salesman. I will only purchase a car from Eric. He is incredibly knowledgeable and professional. He kept me posted throughout the process and found the exact vehicle I wanted. More

Service and trade in of a TDI diesel I am one of the "victims" of the VW TDI misinformation about clean diesel. I went through the lengthy process of trading in my car, and the folks at G I am one of the "victims" of the VW TDI misinformation about clean diesel. I went through the lengthy process of trading in my car, and the folks at Garvey's (Matt Frye, JP, Mark, and Mary) helped me through each step. Yesterday I traded in my beloved 2010 Jetta Sportwagon, which I had hoped to drive into the sunset, for a 2017 Golf. Not only did they help me with the computer challenges (I'm old), but made me feel so welcome, that I'll be looking forward to seeing everyone when I go there for service. They generously provided me with snow tires as my Jetta had different sized tires. I trust these people, and I've never felt that way about a dealership before. (They had been servicing my Jetta for a few years, and I kept coming back because it was comfortable and pricing was competetive.) More

Great quality service! The service there was incredible, everyone was friendly and willing to help me get into the car I wanted at the price I wanted. I would recommend Garv The service there was incredible, everyone was friendly and willing to help me get into the car I wanted at the price I wanted. I would recommend Garvey VW to everyone! The new sales representative was able to answer all my questions and made me feel confident in my choice of car. Keep up the good work! More

Buying Experience As always, it was a great buying experience at Garvey VW! Tom Belden is first rate and Lee provides great deals. Martin is a great financial person as As always, it was a great buying experience at Garvey VW! Tom Belden is first rate and Lee provides great deals. Martin is a great financial person as well. They are all "real" people, not just sales people. I feel like part of the family! More

Service Manager Kicked me Out! My story is a long one which includes buying several cars from Garvey Volkswagen and actually giving them an excellent customer service review. I shou My story is a long one which includes buying several cars from Garvey Volkswagen and actually giving them an excellent customer service review. I should have waited for the service to be performed. I was given and still have a blue key-chain made out of plastic which offers four free services to be used at any time. One was a NYS Inspection, One was a tire rotation, One was, an oil change, and one was a wash and vacuum. When I tried to redeem this key chain a year later when my car was under a year old and had 4,0000 miles on it I was told no by the Service Manager. I asked the owner and salesman for a reply seeing how that's where I got the blue key-chain. No response from them and when I asked the service manager why they wouldn't stand behind their salesman who gave me this key-chain I was kicked out of the dealership! Apparently the Service Manager runs the dealership. Be advised and Buyer Beware. More

one happy customer i bought a certified pre-owned 2 yr old jetta diesel wagon from garvey 3 yrs ago. im happy with the deal i got and they have done all my service work. i bought a certified pre-owned 2 yr old jetta diesel wagon from garvey 3 yrs ago. im happy with the deal i got and they have done all my service work. the radio went on it about a month past warranty date. a new radio was quoted at $1600+. ebay price was $950- ish. a crazy amount of money either way. my husband discussed it with the service mgr and in the end, the company wound up coming through for me and replaced the radio at no cost to me. im extremely happy with how they have treated me and do recommend them if you're looking to buy a car. my daughter also bought a used car there and they treated her equally as well. More

Highly satisfied Took my son to Garvey and Claude Middleton took great good care of him, he bought a 2012 Jetta. I decided to buy a new car and went to Claude, I bough Took my son to Garvey and Claude Middleton took great good care of him, he bought a 2012 Jetta. I decided to buy a new car and went to Claude, I bought a new 2015 VW Golf, a great car. Great customer service. Previously had bought 6 new cars from Nemer ford but lost confidence in them and their product. See Claude, no pressure and he aims to please. More

Worst experience EVER My car broke down and since I am out of town I had no choice. It tool them 3+ days to even look at my car and they were NEVER able to fix it. Do not h My car broke down and since I am out of town I had no choice. It tool them 3+ days to even look at my car and they were NEVER able to fix it. Do not have basic parts needed for the car. After driving back and forth twice from NJ, I took the car to my local dealer. No confident in personnel there. Find ANOTHER place to service your car. More

Will work to keep you satisfied Originaly had issue with Business end of deal. Martin went the extra mile to reach out after s some what heated exchange. Extra effort will keep me as Originaly had issue with Business end of deal. Martin went the extra mile to reach out after s some what heated exchange. Extra effort will keep me as a customer. More

Mrs Erica France Great dealership, wonderful staff. Service department very prompt. Will consider a future new car purchase at Garvey. Interested in a volkswagon pas Great dealership, wonderful staff. Service department very prompt. Will consider a future new car purchase at Garvey. Interested in a volkswagon passat wagon, or possibly the Betts wagon (diesel) More