Garvey Volkswagen

Service Manager Kicked me Out! My story is a long one which includes buying several cars from Garvey Volkswagen and actually giving them an excellent customer service review. I shou My story is a long one which includes buying several cars from Garvey Volkswagen and actually giving them an excellent customer service review. I should have waited for the service to be performed. I was given and still have a blue key-chain made out of plastic which offers four free services to be used at any time. One was a NYS Inspection, One was a tire rotation, One was, an oil change, and one was a wash and vacuum. When I tried to redeem this key chain a year later when my car was under a year old and had 4,0000 miles on it I was told no by the Service Manager. I asked the owner and salesman for a reply seeing how that's where I got the blue key-chain. No response from them and when I asked the service manager why they wouldn't stand behind their salesman who gave me this key-chain I was kicked out of the dealership! Apparently the Service Manager runs the dealership. Be advised and Buyer Beware. More

one happy customer i bought a certified pre-owned 2 yr old jetta diesel wagon from garvey 3 yrs ago. im happy with the deal i got and they have done all my service work. i bought a certified pre-owned 2 yr old jetta diesel wagon from garvey 3 yrs ago. im happy with the deal i got and they have done all my service work. the radio went on it about a month past warranty date. a new radio was quoted at $1600+. ebay price was $950- ish. a crazy amount of money either way. my husband discussed it with the service mgr and in the end, the company wound up coming through for me and replaced the radio at no cost to me. im extremely happy with how they have treated me and do recommend them if you're looking to buy a car. my daughter also bought a used car there and they treated her equally as well. More

Highly satisfied Took my son to Garvey and Claude Middleton took great good care of him, he bought a 2012 Jetta. I decided to buy a new car and went to Claude, I bough Took my son to Garvey and Claude Middleton took great good care of him, he bought a 2012 Jetta. I decided to buy a new car and went to Claude, I bought a new 2015 VW Golf, a great car. Great customer service. Previously had bought 6 new cars from Nemer ford but lost confidence in them and their product. See Claude, no pressure and he aims to please. More

Worst experience EVER My car broke down and since I am out of town I had no choice. It tool them 3+ days to even look at my car and they were NEVER able to fix it. Do not h My car broke down and since I am out of town I had no choice. It tool them 3+ days to even look at my car and they were NEVER able to fix it. Do not have basic parts needed for the car. After driving back and forth twice from NJ, I took the car to my local dealer. No confident in personnel there. Find ANOTHER place to service your car. More

Will work to keep you satisfied Originaly had issue with Business end of deal. Martin went the extra mile to reach out after s some what heated exchange. Extra effort will keep me as Originaly had issue with Business end of deal. Martin went the extra mile to reach out after s some what heated exchange. Extra effort will keep me as a customer. More

Mrs Erica France Great dealership, wonderful staff. Service department very prompt. Will consider a future new car purchase at Garvey. Interested in a volkswagon pas Great dealership, wonderful staff. Service department very prompt. Will consider a future new car purchase at Garvey. Interested in a volkswagon passat wagon, or possibly the Betts wagon (diesel) More

passat Had the car ready on Christmas eve. Went in to check things out and went back 3 hours later to bring car home. Quickest that process has ever gone. Had the car ready on Christmas eve. Went in to check things out and went back 3 hours later to bring car home. Quickest that process has ever gone. More

I've been extremely happy with the purchase of my VW Jetta TDI. I would recommend Garvey to my family and friends. Easy process. They were very helpful. Jetta TDI. I would recommend Garvey to my family and friends. Easy process. They were very helpful. More

When I was out looking for my first new car I was a wreck because I did not know what to look for. One of the gentleman at Garvey spent a long time with me going over the different cars and what each vehicle because I did not know what to look for. One of the gentleman at Garvey spent a long time with me going over the different cars and what each vehicle had to offer. All I knew is that I wanted a volkswagon…thats it. My experience was extremely pleasant and I got to learn about the different models of volkswagons. 2 years later I went back to Garvey and once again their knowledge took over and I compared the different models and drove out with a Hyundai. I would definately recommend this dealer to my friends and family! More

Very friendly atmosphere as I was greeted and welcomed when I walked through the door, the building was clean and exceptional finance experience with Martin. when I walked through the door, the building was clean and exceptional finance experience with Martin. More