Garvey Volkswagen
Queensbury, NY
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213 Reviews of Garvey Volkswagen
I highly recommend this dealership I went here to buy a new Jetta and Tom helped me find the car that I was looking for and could not be any happier! He took the time to explain what th I went here to buy a new Jetta and Tom helped me find the car that I was looking for and could not be any happier! He took the time to explain what the car can include, payment options, and other necessary details, answering all my questions. They also have a place for repairs and inspections, which is very helpful. If anyone is looking for a Volkswagen, I recommend Garvey for their up most customer service. More
Great dealership Professional, courteous, friendly. Shane provided top notch service throughout the entire buying process. He researched the car I wanted, met the pric Professional, courteous, friendly. Shane provided top notch service throughout the entire buying process. He researched the car I wanted, met the price I asked for, made all the logistics, insurance, registration nuances happen in a swift manner. More
Great new car purchasing experience Just purchased a new VW Passat from the Kia/VW store in Queensbury and had a great experience. Tom was able to work with me and my wife to get us the Just purchased a new VW Passat from the Kia/VW store in Queensbury and had a great experience. Tom was able to work with me and my wife to get us the best deal possible and didn't play the back and forth game that you come to expect from dealers. Highly recommend Garvey and Tom! More
Used Jetta purchase I purchased a 2014 Jetta yesterday. Matt Frye was excellent to work with and wanted to make sure I left feeling good about the purchase. I purchased a 2014 Jetta yesterday. Matt Frye was excellent to work with and wanted to make sure I left feeling good about the purchase. More
Enjoyable experience! I purchased a 2016 VW Beetle from Garvey VW yesterday. . It was an enjoyable shopping experience from start to finish. I received a great price and fe I purchased a 2016 VW Beetle from Garvey VW yesterday. . It was an enjoyable shopping experience from start to finish. I received a great price and felt relaxed with the family owned atmosphere. My sales person (Dave Beecher) did an exceptional job providing the information that I needed during the car buying process. I will recommend this dealership to my friends. More
Sales Staff is top notch! I have purchased two new vehicles from Garvey in the past six years. Both times were both great experiences. This past week I bought a new 17' Tiguan. I have purchased two new vehicles from Garvey in the past six years. Both times were both great experiences. This past week I bought a new 17' Tiguan. I worked with Matt Frye as my salesperson and it was fantastic. I had contacted three other dealerships in the area in regards to getting what I was looking for and almost all of them gave me a run around. I couldn't even get a price from one of the big Albany dealers without stopping by for a "test drive". From the very beginning, Matt was attentive, open, and got me the figures and cost details I was looking for. I contacted him the day before and by 2pm the next day I was signing papers and driving away in my new car. I started with just email communication with Matt and he was extremely quick to respond and even called me to go over the best finance options available so I could have all the options possible (purchase vs lease). Most of all, when meeting with Matt to discuss purchase, there was no high pressure, no pushing, and it was just relaxed and open. I would not hesitate to recommend this dealership for anyone looking to purchase or lease a new VW. Great cars, great service. Thanks again Matt Frye!!! More
New car purchase No pressure at all on my purchase. very nice people I worked with in the new car department and warranty department. This is my second new car purch No pressure at all on my purchase. very nice people I worked with in the new car department and warranty department. This is my second new car purchase from them Thanks matt More
Never Disappointed We have purchased several cars from Garvey Volkswagen Kia in Queensbury over the years and only have dealt with Claude Middleton. He has always treate We have purchased several cars from Garvey Volkswagen Kia in Queensbury over the years and only have dealt with Claude Middleton. He has always treated us fairly. We have never left the dealership unhappy with the vehicle we purchased or the payment for the vehicle, There has never been a time that Garvey has not done everything possible to work with us to get us the best deal and a dependable car. I would highly recommend Garvey Volkswagen Kia and Definitely Claude to anyone looking for a new vehicle. Thank you again. More
Total disappointment Garvey VW was servicing my wife's 2014 Touareg and wound up crashing it! Total damage was $4500. After three days of unsuccessful attempts to have pi Garvey VW was servicing my wife's 2014 Touareg and wound up crashing it! Total damage was $4500. After three days of unsuccessful attempts to have pictures emailed I drove down to speak with the owner, Mark Garvey. He explained to me he took time out of his morning that day to go look at my car at the body shop and that the damage was not bad. Mark said he asked the body shop manager if they could just buff out the damage! The body shop manager said NO. At that point Mark suggested I drive down to the body shop and take a look for myself.... And this is when the truth comes out! Body shop manager assures me Mark Garvey didn't come to body shop! I went back to confront Mark Garvey and he explained that he never really looked at my car. He says he drove to body shop but never got out of his car....at this point I tell him he looked me straight in my eyes and lied to me. He didn't care! I asked what he was going to do to make things right as my car was no longer accident free and thus resulting in lowering its value. He said he would do nothing other than have car fixed. I was extremely upset and disappointed and I let him know. A week later when car was ready I thought Mark would try and make things right.... an Apology would have been nice or maybe a few free oil changes, free car washes.....something! Nothing...... all he did was glared at me and didn't say a word. This is a guy that parks his car in the only handicapped parking spot on dealership lot!!!! Need I say more!!!! I sold my wife's VW a week later at a loss and will never deal with Garvey again! The worst dealership I have ever come across..... STAY AWAY!!!! More
Excellent service! Stopped in to just look at cars because I was down,sizing from an SUV... We met Matt Frye.. Whom was very noligible and very much understanding of wha Stopped in to just look at cars because I was down,sizing from an SUV... We met Matt Frye.. Whom was very noligible and very much understanding of what my needs, wants and what I wanted to spend in a vehicle .. No pressure, no hounding.. Just an easy process! Can't thank you enough! Needless to say... I went home with a vehicle I wanted in the price range I wanted, and ill be saving huge now!! I recommend anyone looking for a vehicle to go see Matt.. He really did a great job! More