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Garvey Volkswagen

Queensbury, NY

4.9
213 Reviews

483 Quaker Road

Queensbury, NY

12804

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213 Reviews of Garvey Volkswagen

June 15, 2017

I highly recommend this dealership I went here to buy a new Jetta and Tom helped me find the car that I was looking for and could not be any happier! He took the time to explain what th More

by Kate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Belden
May 14, 2017

Great dealership Professional, courteous, friendly. Shane provided top notch service throughout the entire buying process. He researched the car I wanted, met the pric More

by ALEX LASKOVSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane LaBounty
April 30, 2017

Great new car purchasing experience Just purchased a new VW Passat from the Kia/VW store in Queensbury and had a great experience. Tom was able to work with me and my wife to get us the More

by shibdib
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Belden
April 29, 2017

Used Jetta purchase I purchased a 2014 Jetta yesterday. Matt Frye was excellent to work with and wanted to make sure I left feeling good about the purchase. More

by Mike D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Frye
April 13, 2017

Enjoyable experience! I purchased a 2016 VW Beetle from Garvey VW yesterday. . It was an enjoyable shopping experience from start to finish. I received a great price and fe More

by Michael U
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Beecher, JP Garvey
March 31, 2017

Sales Staff is top notch! I have purchased two new vehicles from Garvey in the past six years. Both times were both great experiences. This past week I bought a new 17' Tiguan. More

by 17TiguanWhite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Frye
March 20, 2017

New car purchase No pressure at all on my purchase. very nice people I worked with in the new car department and warranty department. This is my second new car purch More

by rajagr143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Frye, JP Garvey, Shawn Fitzgibbon
March 10, 2017

Never Disappointed We have purchased several cars from Garvey Volkswagen Kia in Queensbury over the years and only have dealt with Claude Middleton. He has always treate More

by HeidiM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claude Middleton
March 02, 2017

Total disappointment Garvey VW was servicing my wife's 2014 Touareg and wound up crashing it! Total damage was $4500. After three days of unsuccessful attempts to have pi More

by ikoiko
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Owner-Mark Garvey
Mar 10, 2017 -

Garvey Volkswagen responded

Hello Nabil. We're sorry you had a bad experience with us. We try our best to protect our customer's vehicles while they're in our hands, but unfortunately due to the volume of vehicles we handle, as well as inclement weather conditions, we will, on rare occasion, damage a vehicle. The standard we use for addressing these incidents when they lamentably occur is the same most insurance providers use in the event of an accident. While we understand it didn't meet your standards, the vehicle was fully repaired and also provided with a lifetime warranty on those repairs; also, while we don't generally think reviews are a good place for arbitration of facts, this was the *second* accident that the vehicle was in, so the lowering of value would likely be less, although we can't say for sure as we didn't appraise the vehicle. Again, we are truly sorry your Touareg was damaged while it was in our care and hope you have the best of luck with its replacement. - JP

March 01, 2017

Excellent service! Stopped in to just look at cars because I was down,sizing from an SUV... We met Matt Frye.. Whom was very noligible and very much understanding of wha More

by Jodi Tanner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Garrand
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