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Garvey Volkswagen

Queensbury, NY

4.9
219 Reviews

483 Quaker Road

Queensbury, NY

12804

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219 Reviews of Garvey Volkswagen

January 16, 2019

New jetta I just purchased my 2nd car from Garvey. Had a great experience the first and second time. Very quick with getting me into my new car and they weren’t More

by Dukey9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Seelye, Matt Frye
Jan 18, 2019 -

Garvey Volkswagen responded

Thank you for writing a review and being a loyal customer!

January 10, 2019

hesitant I have purchased 2 vehicles over time from Garvey VW. The last vehicle I purchased had some bubbling of the paint which is under warranty. When I brou More

by glm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service desk ( Bryan?)
Jan 11, 2019 -

Garvey Volkswagen responded

We appreciate your continued business here at Garvey VW. Unfortunately the process in which your speaking of is a VW warranty paint process within the 10 year unlimited mileage time frame, longer than any other manufacturer, and is administrated directly by VW corporate. Due to the longer than normal time frame for warranty coverage, there is a larger volume of claims and created a delay in the repair process. We apologize for that. We recently finished 2018 at #12 out of 644 VW dealers in the United States for Service Satisfaction voted on by the customers, we will continue this dedication to customer service with every customer request. Thank you again for your time and business.

December 14, 2018

Great Service The service department is friendly, courteous and efficient. The leadership from Larry Brown and their attention to detail is outstanding. They have m More

by The Coach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JP Garvey, Claude Middleton, Larry Brown
September 28, 2018

Another GREAT experience..........!! I just want to say, first of all that our Salesman Christian Hill was out of this world friendly, helpful, knowledgeable and made our buying experienc More

by eldub0844
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Hill
Oct 29, 2018 -

Garvey Volkswagen responded

Thanks for leaving a review! We're happy that Christian could help you into a car you love!

September 19, 2018

Great experience Garvey made the car buying process less stressful and did all the leg work for me! They have a fun group of salesmen to make the experience enjoyable. More

by Jbruno719
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Garrand, JP Garvey, Claude Middleton
August 24, 2018

Love Garvey!! 3rd car bought from Garvey and I’m always impressed!! They never fail to go above and beyond all expectations!! Thank you Matt Frye and Garvey for an More

by Hilary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Frye
April 17, 2018

Always a Great Experience! Just purchased my first brand new car from Garvey Volkswagen Kia and I love it! I got the 2018 Golf Alltrack and it is exactly what I was looking for. More

by martaday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Frye, Lee Garrand, Eric Seelye, Shawn Fitzgibbon
April 11, 2018

Fantastic Customer Service I was very stressed buying a new car. Matt Frye put me at ease and helped me find the perfect car. He was friendly, courteous and made me feel very More

by Wendy60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Frye
February 03, 2018

Amazing experience If you’re looking for a new or preowned vehicle, look no further than Garvey Volks Wagon in queensbury NY. Tom Belden is the man to see. The knowledge More

by Beldensa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Belden
January 24, 2018

Warranty Work Dealer failed to perform work he agreed to and after sale declined to perform warranty work. Sales and service personnel not cooperative. Had to go e More

by North Country Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lou and Adam
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