Garnet Volkswagen
West Chester, PA
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213 Reviews of Garnet Volkswagen
Great, hassle free sales experience. I've had sales experiences with Mercedes, BMW and Subaru recently. This was by far the best, and a lot better than the other VW dealers in the area. Good start to experiences with Mercedes, BMW and Subaru recently. This was by far the best, and a lot better than the other VW dealers in the area. Good start to a new relationship. More
I was looking for a new VW CC with the rare Luxury Limited package. Jordan was able to find me one that was still at port and had it routed to Garnet. Jordan was straight forward with the pricing and Limited package. Jordan was able to find me one that was still at port and had it routed to Garnet. Jordan was straight forward with the pricing and made the transaction very smooth. He even accommodated my schedule with paperwork and delivery so that I was in and out in less than 30 minutes. I would gladly recommend Jordan and Garnet to anyone looking to buy a new (or used) car. More
I feel I need to start this review off by saying this was my first car purchase. I walked in pretty wet behind the ears and nervous about the whole ordeal, and Jordan was incredibly patient with me and helpe my first car purchase. I walked in pretty wet behind the ears and nervous about the whole ordeal, and Jordan was incredibly patient with me and helped make me feel relaxed and in good hands. He took the time to walk me through all the details of financing, insurance requirements, and car ownership questions. He understood that I had some very specific requirements as far as my monthly payments and the car that I could afford, and he really delivered! At no point did I feel pressured by an up-sale,or really any pressure at all. He found the perfect car for me: a 2008 Hyundai Elantra, and it fit perfectly within my budget, AND it's a great car to boot! I would absolutely recommend this dealership to friends, and I would tell them that Jordan is the guy to go to. If I had 5 hands, I would give my experience 5 thumbs up. I know where I'm going when it's time to upgrade, that's for sure! More
My wife and I purchased a vehicle from Erich recently and it was a great experience. I had seen the listing for the vehicle on Autotrader.com, and sent Erich an email that night. Erich arranged for the vehic it was a great experience. I had seen the listing for the vehicle on Autotrader.com, and sent Erich an email that night. Erich arranged for the vehicle to be ready at a set time for me to see it the following afternoon, which was nice, considering that I was traveling from NJ. We bought the car the next day. They were very mindful of my time. All in all, we are very satisfied. More
My husband and I purchased two vehicles from Erich in 2 months. He was great - no pressure, laid back and very helpful. He worked with us to get to the right number and I never once felt "duped." I highly months. He was great - no pressure, laid back and very helpful. He worked with us to get to the right number and I never once felt "duped." I highly recommend this dealership and highly recommend Erich. As a side note, I had an amazing experience with their service department as well. I had to drop my car off for a waste gate clip installation (no big deal and my choice). When they needed an extra day to finish the work, they gave me a free loaner car and - get this - drove my car to my office in King of Prussia to exchange for theirs loaner when it was ready to go. Amazing, right? What's even MORE amazing is that when I forgot my work binder in the back of their loaner vehicle, they drove that out to my office in King of Prussia as well! Completely above and beyond. More
I had a great time working with Fran. I was looking for a car in a certain price range, color, and it had to be a 5 SPEED. No problem I had my Red Jetta 5 SPEED the next day. Thank you to Fran and to the a car in a certain price range, color, and it had to be a 5 SPEED. No problem I had my Red Jetta 5 SPEED the next day. Thank you to Fran and to the entire Garnet Volkswagon team. More
very positive experience; direct, responsive and courteous. Salesman was knowledgeable of the vehicle and did a fine job explaining all the features and their proper utilization. courteous. Salesman was knowledgeable of the vehicle and did a fine job explaining all the features and their proper utilization. More
Garnet is a great place to buy a VW. They understand the demands and needs of the VW enthusiast. Natasha and Jordan are extremely knowledgeable, friendly and helpful! demands and needs of the VW enthusiast. Natasha and Jordan are extremely knowledgeable, friendly and helpful! More
I have purchased and leased a lot of cars, and this experience was at the top. Natasha was extremely responsive on-line prior to my visit, and when I did come in, my deal was done within a very reason experience was at the top. Natasha was extremely responsive on-line prior to my visit, and when I did come in, my deal was done within a very reasonable amount of time (considering my trade needs, etc.) I went in looking to lease, and was guided to buy, and it was absolutely the correct choice. Would most definitely recommend this dealer, as I went to another VW dealership prior to going to Garnet, and was not impressed. More