Garnet Volkswagen
West Chester, PA
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213 Reviews of Garnet Volkswagen
Great DEAL, I love my Tiguan!!!!! Natasha was great and she continued to follow up with me to show how much she cared. I highly recommend this dealership. she continued to follow up with me to show how much she cared. I highly recommend this dealership. More
I walked in confused on which two cars I wanted to get. Erich took the time to point out the features of both cars and weighed them against what I relayed to him I was seeking. He and Kyle both worked ve Erich took the time to point out the features of both cars and weighed them against what I relayed to him I was seeking. He and Kyle both worked very hard to make my experience a satisfying one, and living right near another big dealership who recently went to VW, I feel that I was not taken advantage of because I was a woman alone. I felt very comfortable and felt that both Erich and Kyle were very patient with me and helped me pick the right car for me. I love my Passat!!! More
I've never had such a wonderful experience buying a car - And I've bought many in my lifetime! My sales rep Erich was well versed on all models, polite and courteous to myself and partner! We loved him and And I've bought many in my lifetime! My sales rep Erich was well versed on all models, polite and courteous to myself and partner! We loved him and the dealership so much - we bought one and leased one!!! Erich specifically did a lot of leg work, prior to my getting to the dealership and actually found me the car of my dreams which NO other dealer was able to do. Never did I feel the pressure of the sale/sell - only welcomed and cared for as a consumer with buying power! I would recommend this dealership and Erich to all of my closest friends, relatives and immediate family. Great job Garnett!!! More
Erich was a fantastic salesman. He explained exactly what our new car had to offer without pressuring my wife and me for the sake of making the sale. Not only that, but the dealership also helped us to get a our new car had to offer without pressuring my wife and me for the sake of making the sale. Not only that, but the dealership also helped us to get a great deal on financing for our new Jetta. Very helpful, friendly staff, who even stayed after hours (on a SATURDAY!!) just to make sure that my proof of insurance was taken care of so we could roll off the lot in our new car that evening. Fantastic place to do business! More
Natasha is a down to earth type of person and is so very helpful. I was looking to buy a used car and assisted me 100%. I was honest and told her I was looking for a new car but wanted to wait to the righ helpful. I was looking to buy a used car and assisted me 100%. I was honest and told her I was looking for a new car but wanted to wait to the right opportunity on a great deal (with no specific type of car in mind) she stayed in touch and helped me every step of the way. When the time came and I found a car i was interested in she was on the ball, contacted me right away and the deal was made. It was great working with her and I tell everyone to talk to her when buying a car, its not your typical dealership where she tries to pressure you into a deal, she was patient and very helpful i recommend her to all those buying a car!! 'thanks Natasha for all your help! (happily driving my first VW car :D ) More
Fran at Garnet VW is a super-helpful guy and doesn't just want to sell you a car-- he wants you to know all about it and why it is right for you. He listens to the customer and understands what you are looki want to sell you a car-- he wants you to know all about it and why it is right for you. He listens to the customer and understands what you are looking for. While I was shopping, he was completely tuned-in to the kind of information I needed to make my decision. What sets Fran and this dealership apart from many of the dealerships in this area is that he does not seem to be doing that mental calculation that says if you walk out after your first visit without making a purchase you should be crossed off the list. I needed to shop by looking at several cars and making several visits to learn more, and he understood that. He stayed on top of my consciousness by staying in contact, but he was not pushy; it was just right-- I got attention, but not pressure. Dealership management always seemed supportive of his approach. I would send everybody I know to this dealership, and to Fran. More
Very friendly and honest. Erich and the rest of the Garnet VW staff don't waste your time playing the typical games the sales people at other dealerships do. Garnet VW staff don't waste your time playing the typical games the sales people at other dealerships do. More
Suberb service! Worked very hard to accomodate my budget!!! They are all great people who deliver a quality product! I had initially came in for a new car. I ended up buying a used car that was less budget!!! They are all great people who deliver a quality product! I had initially came in for a new car. I ended up buying a used car that was less expensive and they didnt even blink in the level of service provided. More
I went to the dealership with intentions of trading in my car for another. I dealt with Erich and he was very friendly and helpful in getting me into a used car. The process couldnt have been any easier fo car for another. I dealt with Erich and he was very friendly and helpful in getting me into a used car. The process couldnt have been any easier for me. They worked around my schedule and took care of me. This is the second car I have purchased from this dealership and I highly recommend them. More