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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,895 Reviews

1,895 Reviews of Garden Grove Kia - Service Center

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February 13, 2025

I brought my EV9 in for a recall and Christopher found two others that were needed. The recalls were performed quickly and I picked up my car later that same morning. Not only were the relevant recalls pe More

by ericibara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Fra
Feb 13, 2025 -

Garden Grove Kia responded

We're delighted to hear that Christopher and the Garden Grove Kia team made your recall experience smooth and efficient. It's great to know you appreciated the quick service and car wash for your EV9! Thanks for sharing this positive feedback with us!

February 12, 2025

Luis at garden grove Kia is the only person I would trust with the services I need for my car. Never try to up sale me on something I don’t need but will inform me in what services i might need in the future More

by MARYLOULE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Feb 12, 2025 -

Garden Grove Kia responded

Mary, it's wonderful to hear that Luis has earned your trust at Garden Grove Kia! We're glad he provides honest and informative service. Thank you for sharing your experience with us!

February 12, 2025

Luis was amazing! He was super professional, and I couldn’t be happier with the maintenance service. Thanks so much! More

by salvadorbjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Feb 12, 2025 -

Garden Grove Kia responded

Salvador, we're delighted to hear that Luis provided you with such excellent service at Garden Grove Kia. Thank you for sharing your experience!

February 11, 2025

Great service! Web was the advisor and kept me informed and updated in a timely manner. He was professional, knowledgeable, and patient. The entire service staff is More

by DLGLICKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web, Ruben, Chris, Andrea in service dept
Feb 11, 2025 -

Garden Grove Kia responded

Thank you for recognizing Web and the team at Garden Grove Kia! We're delighted to hear about your positive experience with our service staff. We'll be sure to pass along your shout-out to Ruben and Andrea as well!

February 11, 2025

Excelent services Nice greetings, clearly explain, on time . From 5/2023, first time I received the email from dealer with the correct email address. Thanks Chris More

by planle2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chirs (service Department)
Feb 11, 2025 -

Garden Grove Kia responded

We're delighted to hear about your positive experience with Chris and the team at Garden Grove Kia! It's great that you found our services excellent and communication clear. Thank you for choosing us, we look forward to serving you again in the future!

February 10, 2025

Everyone there is very pleasant, and they have a GREAT waiting lounge with impressively fast Wifi. More

by BradyD453
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Garden Grove Kia responded

Thank you for reviewing Garden Grove Kia! It's great to know that our team was pleasant and you enjoyed our waiting lounge.

February 08, 2025

Everyone was very helpful and kept us update what was happen with our car and how long it would take. More

by J55STUART71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Garden Grove Kia responded

We're delighted to hear that our team at Garden Grove Kia kept you informed and provided helpful service, Stuart. Thank you for sharing your experience with us!

February 07, 2025

Fast and efficient service as usual! Always a great customer service experience!, Eric was excellent! More

by Jeff5080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Martinez
Feb 07, 2025 -

Garden Grove Kia responded

Jeff, we're jazzed to hear that Eric and the team at Garden Grove Kia provided you with fast and efficient service. Thanks for your kind words!

February 05, 2025

Outstanding in every way. Jeremy gives superior service, is kind, and helpful. Great waiting area with fresh coffee. More

by jerry320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Feb 05, 2025 -

Garden Grove Kia responded

We're delighted to hear that Jeremy provided superior service and that you enjoyed the amenities at Garden Grove Kia. Thank you for sharing your experience with us!

February 04, 2025

Jeremy is the absolute best at what he does. Honest and straightforward. Great communication. Highly recommend. More

by ALEXFOLKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy
Feb 05, 2025 -

Garden Grove Kia responded

We're delighted to hear that Jeremy provided you with honest and straightforward service at Garden Grove Kia. Thanks for the high recommendation!

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