Garden Grove Kia - Service Center

They said a certain time and a certain amount and I paid what was quoted. Great customer service. what was quoted. Great customer service. More

Reception staff (Chris) is awesome. However, after the oil change on the vehicle, I noticed an oil leak, that was NOT before. Upon inspecting the oil pan seal bolt, it has been pressu However, after the oil change on the vehicle, I noticed an oil leak, that was NOT before. Upon inspecting the oil pan seal bolt, it has been pressure screwed in. As this leak cannot be fixed by tighten the bolt any further as the groves may have been damaged, and damaging the oil pan. Will have to return for further service More

They are honest, thorough, efficient and welcoming. It is easy to schedule appointments, and they always have the car ready when they say they will. And I want to give a special thanks to Luis, who has It is easy to schedule appointments, and they always have the car ready when they say they will. And I want to give a special thanks to Luis, who has consistently provided outstanding and friendly service. More

Pretty quick service. In and out without much hassle. Clear explanation of what’s being done and the process of what is gonna be done. In and out without much hassle. Clear explanation of what’s being done and the process of what is gonna be done. More

Great customer service. I received help from the moment I walked in the door. They called me the same day to let me know it was done. Will be going back because they had to I received help from the moment I walked in the door. They called me the same day to let me know it was done. Will be going back because they had to order a part on something they found wrong. They assured me it would be taken care of under warranty. I've been to other dealers and Garden Grove was by far the best. Thank you! More

Although the Service representative was very knowledgeable on services requested, one of the services requested was not satisfactory. I set up my appointment to address the trunk latch recall is knowledgeable on services requested, one of the services requested was not satisfactory. I set up my appointment to address the trunk latch recall issue a week prior to my appointment only to arrive and was told the part needed to be ordered. Disappointing, that I was advised to return in 2 days to when the part arrives to fix recall issue. Recommend if the customer set ups an appointment to address a recall issue, the part(s) should be readily available at appointment. More

My experience was great and convenient. They completed the things I went in for and top it off with a car wash. I waited in the customer area and was able to get lost into some personal thi They completed the things I went in for and top it off with a car wash. I waited in the customer area and was able to get lost into some personal things I wanted to complete. I was happy and satisfied it did not take an entire day. More

Web is prompt, knowledgeable, helpful. Resolved our issues as thoroughly and quickly as possible. Happy customers Resolved our issues as thoroughly and quickly as possible. Happy customers More

Great customer service. Staff was nice. Luis was very helpful with everything and answered all the questions I needed to know. Staff was nice. Luis was very helpful with everything and answered all the questions I needed to know. More

Mr. Fox was very helpful. I enjoyed my trio to Garden Grove KIA. Thank you. Grove KIA. Thank you. More