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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,802 Reviews

1,802 Reviews of Garden Grove Kia - Service Center

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September 10, 2020

Went in for a software update on my car and it was done free of charge and faster than expected! All of the staff is super friendly and are efficient! More

by meganashleyc612
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
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Sep 10, 2020 -

Garden Grove Kia responded

It is wonderful to hear that you had such an efficient experience working with the team! Thank you for choosing Garden Grove Kia and we hope to see you again next time!

September 10, 2020

First and foremost, the employees are super friendly, polite, and professional. Luis took the time to explain all the work before and after the job was done!! The location itself...super clean and comfor More

by ogmoflicky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Sep 10, 2020 -

Garden Grove Kia responded

Thank you for trusting Garden Grove Kia with your business. I am glad to hear that Luis was such a pleasure to work with as it is our goal to take care of customers! We wish you safe travels and look forward to your next visit.

September 10, 2020

I wasn't very happy with how hard extra "recommended" services were being pushed on me. If I'm strapped for cash, I don't want to be told twice about extras that will cost me hundreds of dollars. Ever si More

by smccoy0392
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jacob
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September 08, 2020

Thanks to your company and the excellent service provided by your employees Jacob In service department. I would love to recommend your company to anyone who needs a buy a car in the future. More

by CACHANPARK
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob in service department
Report | Print
Sep 09, 2020 -

Garden Grove Kia responded

Thank you for taking the time to leave us a review! We are so glad you enjoyed working with Jason and our team here at Garden Grove Kia, and we will certainly pass along your kind words. We hope to see you again sometime!

September 08, 2020

Rudy Cruz was friendly and helpful with my first service appointment for my Kia Telluride. He made sure I was taken car of in a timely manner. More

by Nadia
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Cruz
Report | Print
Sep 09, 2020 -

Garden Grove Kia responded

Nadia, thank you for taking the time to review Garden Grove Kia! It is fantastic to hear that Rudy was such a pleasure to work with and that he made the right first impression. We look forward to seeing you next time you bring in your Kia Telluride for service!

September 07, 2020

Very efficient and friendly staff, service done at excellent time. They offered shuttle service, was not necessary at this visit. Highly recommend this Kia service. More

by ruizortega
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob
Report | Print
Sep 08, 2020 -

Garden Grove Kia responded

Thank you for taking the time to review us! It is excellent to hear that you had such a great service experience at Garden Grove Kia. Safe travels and we hope to earn your business again down the road!

August 28, 2020

20 minute wait b4 drop off with an appointment. was not told could not wait for car as usual.treated poorly. buying non KIA now More

by CIDSCOTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
do not know employees
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August 27, 2020

Luis mendoza, great customer service, super patient, and honest with me when I'm clueless about parts. Lol And kept me updated when needed s More

by Jcpgarcia92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LUIS MENDOZA
Report | Print
Aug 28, 2020 -

Garden Grove Kia responded

Thank you for shouting out Luis! It is great to hear that he was able to make your service experience so transparent and efficient. We appreciate your business and hope to see you back at Garden Grove Kia soon!

August 27, 2020

Don't remember the guys name, but he was really nice and answered all of our services and oil change questions. Thank you very much More

by KIMBERLYSAMARIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abigail Nichols Nichols
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Aug 28, 2020 -

Garden Grove Kia responded

Reviews like this one always make us smile, Kimberly! We're so glad to hear that our service team made your oil change such an attentive, friendly experience. Thank you for being such a great Garden Grove Kia customer!

August 25, 2020

I was greeted as soon as I pulled in and set up to have my car serviced. Car was completed in less time than quoted. More

by ediemerritt4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
Aug 25, 2020 -

Garden Grove Kia responded

Thank you for trusting the Garden Grove Kia service department with your vehicle. I am glad to hear that our team completed the job to your satisfaction!

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