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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,735 Reviews

1,735 Reviews of Garden Grove Kia - Service Center

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April 23, 2020

Very satisfied Professional, friendly, on time, reasonable, will come back, will recommend to friends and family. Happy with the result, nothing to complain about. N More

by SY.WELLINGTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Apr 23, 2020 -

Garden Grove Kia responded

Thank you for taking the time to write Garden Grove Kia a review. It is such a pleasure to have your business and we look forward to working with you again!

April 16, 2020

I purchased my car at garden grove Kia and been going there ever since to get my car serviced LUIS IS THE BEST no doubt More

by nellycervantes6589
Recommend Dealer
Yes
Employees Worked With
Luis
Apr 16, 2020 -

Garden Grove Kia responded

Your wonderful feedback just brightened our day, Nelly! Thank you for giving Luis a shout out, we know he will appreciate your kind words. We're proud to help keep your car running smoothly and we look forward to your next visit!

April 09, 2020

GREAT Service The service department staff is always friendly and helpful. Luis Mendoza, Alexis and Mike (manager) were the ones that helped with servicing my car, More

by Natalie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza, Alexis Diaz, Mike Kelly
Apr 09, 2020 -

Garden Grove Kia responded

Natalie, thank you for the review! We are happy to hear that Luis, Alexis, and Mike provided the safe and accommodating service we strive for here at Garden Grove Kia. It was our pleasure to help you out, and we hope to see you again sometime!

April 09, 2020

Excellent Service Luis was quick to greet me and go over all the service options very thoroughly. They had very good procedures in place to mitigate contact and keep th More

by yoonminu91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luiz Mendoza
Apr 09, 2020 -

Garden Grove Kia responded

Thank you for taking the time to leave Garden Grove Kia a review. Customer safety and satisfaction are our top priorities and we look forward to working with you in the future!

April 09, 2020

Great service overall I felt like they went beyond what others what have done. We had a noise that we've had since getting brakes and rotors done from a family owned busine More

by art.domantay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis
Apr 09, 2020 -

Garden Grove Kia responded

Thank you for choosing Garden Grove Kia. We strive to provide exceptional service for our customers and it's great to hear that our team hit the mark. Safe travels!

April 08, 2020

Excellent Alexis Diaz even with social distancing was postive and professional. Informed me of everything that would be done and how long it would take. Thank More

by haler0702
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Diaz - service rep
Apr 09, 2020 -

Garden Grove Kia responded

Thank you for taking the time to share your five-star experience with Alexis at Garden Grove Kia!

April 03, 2020

Luis is an outstanding employee, He was right on target and really helpful, always looking forward to do business with Him and Kia of Garden Grove. Thank You More

by pacifico2405
Recommend Dealer
Yes
Employees Worked With
Luis
Apr 03, 2020 -

Garden Grove Kia responded

Thank you for the stellar review! We're proud of our fantastic team here at Garden Grove Kia and your kind words about Luis made our day. We'll be sure to pass along your compliments to him and we look forward to working with you again as well!

March 31, 2020

Very friendly and hassle free Easy to make apppointment friendly customer service. No pressure no long waiting for service to be completed. No pushy sale pitches. Clean environmen More

by gomies5@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Cruz Carlos Grimaldo
Apr 01, 2020 -

Garden Grove Kia responded

Thank you for the 5-star review! We are pleased to hear that our team provided the friendly service that we strive for at Garden Grove Kia. If you ever need anything else, don't hesitate to come back and see us again!

March 27, 2020

Just Awesome! This place has exceptional service and attention to detail. I very much enjoyed being here in a clean environment and with people who cared about my s More

by CEPTIPOD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Diaz
Mar 30, 2020 -

Garden Grove Kia responded

This feedback was so great to receive- thank you! At Garden Grove Kia, our team is committed to making sure that our guests are taken care of. We look forward to working with you in the future!

March 26, 2020

Luis was of great help! He kept me informed the whole time and I had my car back in no time. Thank you very much More

by mayra1214
Recommend Dealer
Yes
Employees Worked With
Luis
Mar 26, 2020 -

Garden Grove Kia responded

Thank you for the 5-star review! We couldn't be happier to hear that Luis provided the informative and helpful service that we pride ourselves on at Garden Grove Kia. We will be sure to let him know that you appreciate his help!

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