Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,817 Reviews

1,817 Reviews of Garden Grove Kia - Service Center

Sort by
November 07, 2024

thank you so much Jeremy for your help with my service and oil change thanks More

by kendaraeswanson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
Report | Print
Nov 07, 2024 -

Garden Grove Kia responded

All of us at Garden Grove Kia are happy to see this wonderful feedback for Jeremy! Thank you!

November 07, 2024

It was so nice that you were so kind. It would be nice to have a waiting area where we can leave our services and wait. More

by eujean411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Seo
Report | Print
Nov 07, 2024 -

Garden Grove Kia responded

Thank you for your feedback! We're glad to hear that our team at Garden Grove Kia was kind during your visit. We appreciate the suggestion about a waiting area and will certainly take it into consideration.

November 07, 2024

The most professional team works here. I came to make an appointment for service, but they immediately accepted it and did everything quickly More

by VIKTORPD989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher, Chris Mcgregor
Report | Print
Nov 07, 2024 -

Garden Grove Kia responded

We're delighted to hear that our team at Garden Grove Kia provided you with prompt and professional service. Thank you for sharing your experience, and we look forward to assisting you again in the future!

November 06, 2024

Highly recommend this dealership great service. The service is top tier thanks to Eric Martinez for always adding his expertise with his very personable approach More

by Augustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Martinez
Report | Print
Nov 06, 2024 -

Garden Grove Kia responded

Augustin, thank you for the recommendation! We're delighted to hear that Eric provided top-tier service at Garden Grove Kia. We appreciate your support and look forward to serving you again!

Nov 06, 2024 -

Augustin responded

You guys have a great staff very knowledgeable, as a customer this is very appreciated. Thanks again Eric Martinez

November 06, 2024

Excellent and amazing service by the service advisor Eric Martinez he always shows empathy and kindness More

by Cesar M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Martinez
Report | Print
Nov 15, 2024 -

Garden Grove Kia responded

Cesar, thank you for highlighting Eric's exceptional service! We're thrilled to hear about your positive experience. If there is anything more we can do to improve your visit or earn your 5 stars; please don’t hesitate to reach out. Thank you, Craig Atchison - Service Manager - 714-823-4949

November 06, 2024

Chris in the service dept provided excellent communication and set and exceeded expectations. Your customer from San Diego thanks you! More

by EM_SD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Franklin
Report | Print
Nov 06, 2024 -

Garden Grove Kia responded

We're delighted to hear that Chris provided excellent communication and service at Garden Grove Kia! Thank you for making the trip from San Diego, and we appreciate your kind words.

November 06, 2024

Employees were very kind and helpful when it came to my service check up. They explained how long the service would take and offered any explanation if needed. More

by joscelineg5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Martinez
Report | Print
Nov 07, 2024 -

Garden Grove Kia responded

Josceline, we're delighted to hear that our team at Garden Grove Kia provided you with clear communication and excellent service during your visit. Thank you for sharing your experience!

November 05, 2024

Excellent customer service and advice from Luis Mendoza . Siempre con una actitud amable y sus recomendaciones que necesita mi auto . More

by mariolandas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
Nov 05, 2024 -

Garden Grove Kia responded

Thank you for sharing your experience with Luis Mendoza at Garden Grove Kia! We're delighted to hear that his friendly attitude and advice made a positive impact. We appreciate your support!

November 05, 2024

Kia GG was fast and efficient! Loved working with Jeremy in the service department. He was helpful and got me in and out More

by alexjroberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
Report | Print
Nov 05, 2024 -

Garden Grove Kia responded

Alex, we're delighted to hear that Jeremy and the Garden Grove Kia team provided you with fast and efficient service. Thanks for sharing your experience!

November 05, 2024

Eric was very helpful. Will definitely be returning back to this dealership for any future services More

by acevedo.diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Nov 05, 2024 -

Garden Grove Kia responded

Thank you for sharing your positive experience with Eric at Garden Grove Kia. We look forward to assisting you again. Safe travels!

1
...
12
13
14
...
182