Garden Grove Kia - Service Center

Not very timely in managing appointments, I waited in my vehicle for almost 40 mins after my appointment time before an advisor came out to check me in. vehicle for almost 40 mins after my appointment time before an advisor came out to check me in. More

Getting a Kia was the biggest mistake of my entire life. They are unable to diagnose my bad engine until the moment it's out of warranty and the extended warranty is worthless. Having to dump thousands into They are unable to diagnose my bad engine until the moment it's out of warranty and the extended warranty is worthless. Having to dump thousands into this worthless car while I'm still paying it off. Kia it the worst company I've ever dealt with at every level. I tell everyone how awful Kia is and no one should ever deal with them. More

I had an appoinment and they still made me wait almost two hours to be able to attend to me to return the car. It took an hour. They sold me something I didn't need and I won't be back here. It’s ridicul two hours to be able to attend to me to return the car. It took an hour. They sold me something I didn't need and I won't be back here. It’s ridiculous 220 just for Inspection !!! Really bad service More

Service rep was helpful and friendly. The only thing I didn't like - despite having maintenance package which I purchased for extra money with my car, I was still charged for some service The only thing I didn't like - despite having maintenance package which I purchased for extra money with my car, I was still charged for some services that were "not included in my maintenance package". So honestly I don't know if sales or service team was not transparent with me about this charge. I have another car from different maker and maintenance package covers all services and I was never charged extra there. More

This is the third time I brought my car in fir oil change . Luis was always very helpful , professional , friendly . Luis is very pleasant to work with .. Not only Luis but also everyone at Kia dealer in G . Luis was always very helpful , professional , friendly . Luis is very pleasant to work with .. Not only Luis but also everyone at Kia dealer in Garden Grove are very nice , helpful, and attentive . I will come back to this location to have the world class services . More

I brought my car in for a free multi-point inspection service. After my service was complete, there was absolutely no mention of the results of that inspection, the service writer did not review anything service. After my service was complete, there was absolutely no mention of the results of that inspection, the service writer did not review anything with me, just handed me the keys and sent me on my way. I was very disappointed. More

Fantastic service as always! Luis took care of all my car needs and always makes it feel easy! Luis took care of all my car needs and always makes it feel easy! More

Chris was fabulous! I was in and out quickly. He was helpful, informative, and provided great customer service. I was in and out quickly. He was helpful, informative, and provided great customer service. More

Luis who helped me was great! He was fast and on point! Everything was smooth and I left happy. He is an asset to this dealership! He was fast and on point! Everything was smooth and I left happy. He is an asset to this dealership! More

They took the time to listen to me and got me through the process quickly process quickly More