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Garden Grove Kia - Service Center
Garden Grove, CA
1,730 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,730 Reviews of Garden Grove Kia - Service Center
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November 24, 2024
Luis explained the work to be done clearly. He made me confident in the services to be performed and the car was ready in the time promised. The waiting area made the time pass quickly and comf He made me confident in the services to be performed and the car was ready in the time promised. The waiting area made the time pass quickly and comfortably. More
by PCHUCOLLINS
Verified CustomerEmployees Worked With
Luis Mendoza
November 22, 2024
The experience was great everyone was so kind and very helpful and the service was quick and very satisfying I will be back. helpful and the service was quick and very satisfying I will be back. More
by carlosbrooks1
Employees Worked With
I don’t remember the names, but everyone was so helpful
November 22, 2024
Jeremy was very helpful and made the whole process so smooth and efficient. Everything was explained to me and really admired the transparency. Would highly recommend Jeremy as your next service advisor smooth and efficient. Everything was explained to me and really admired the transparency. Would highly recommend Jeremy as your next service advisor and the Garden Grove KIA in general for your next service appointment. More
by OMARCURIEL7
Employees Worked With
Jeremy Fox
November 21, 2024
Made an appointment for typical service (oil change-inspections) 10:30am. Was out the door by 10:35am and picked the car up at approximately 3:00pm. A good experience change-inspections) 10:30am. Was out the door by 10:35am and picked the car up at approximately 3:00pm. A good experience More
by RADMTALMAN
Employees Worked With
Luis - Service Department
November 21, 2024
Terrible $149 for an oil changes? Did I turn into a Lexus dealership? No need to up charge, they include it in the service. Premium engine treatment, fuel cleaner. Told the service Did I turn into a Lexus dealership? No need to up charge, they include it in the service. Premium engine treatment, fuel cleaner. Told the service advisor I wasn’t interested in any of that, just oil and filter change. He says it’ll still be the same price. Approaching 2 hours for an oil change. Slow for just a lube service More
by Solanoadrian1
Employees Worked With
Web Espinoza
November 20, 2024
Chris did a very great job , support customer very well and friendly! Thanks a lot Chris , I’m very happy for your support and service. Thanks and Cheers Jacquot Lequang and friendly! Thanks a lot Chris , I’m very happy for your support and service. Thanks and Cheers Jacquot Lequang More
by jacquotlq
Employees Worked With
Juan Ramos sale department, good service
November 19, 2024
Excellent team at GG Kia! Would recommend to anyone that needs service and or advice! Would recommend to anyone that needs service and or advice! More
by goofy
Employees Worked With
