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Garden Grove Kia

Garden Grove, CA

4.7
3,677 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,677 reviews

January 27, 2025

I went to Garden Grove Kia on Sat (01/25) for routine maintenance for my car, I worked with Jeremy to get all the information on what needed to be done for my car. Everything went good.👍 More

by ANTONIOSANDERSJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jan 27, 2025 -

Garden Grove Kia responded

Antonio, we're glad to hear everything went smoothly during your visit for routine maintenance at Garden Grove Kia. Jeremy and the team appreciate your feedback!

January 27, 2025

We are so happy we found a vehicle that accommodate our family. Corey was such great help through out the whole process! I recommended this Kia dealership to anyone looking to purchase or lease a vehicle! More

by susystellin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul in Finance
Jan 28, 2025 -

Garden Grove Kia responded

We're delighted to hear Corey provided such great assistance during your visit to Garden Grove Kia. Thank you for recommending us and enjoy your new vehicle!

January 27, 2025

Poor customer service. Was told I would receive certain add ons and got ghosted. Late replies. More

by miakia
Recommend Dealer
No
Employees Worked With
Abraham
Mar 04, 2025 -

Garden Grove Kia responded

Thanks for taking the time to leave a review. I am so sorry to hear that you had a bad experience. We pride ourselves on offering the highest level of service and hope you will consider discussing this matter further. Best, Chad Clarke - General Sales Manager - 714-823-4949 ext 262

January 25, 2025

I went to get my car maintained. It went well, and the time it took was what they said it would take. They offered me a ride anywhere, it was courtesy of the dealer. I bought my car More

by rudytrejoxo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Jan 27, 2025 -

Garden Grove Kia responded

Rudy, we're delighted to hear that your maintenance visit went smoothly and that you felt well taken care of by the Garden Grove Kia team. Thank you for choosing us again; we appreciate your loyalty!

January 25, 2025

It took a while go ca service advisor to check me in. The waiting room was pleasant, but very full. More

by pershkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall.
Jan 27, 2025 -

Garden Grove Kia responded

The team at Garden Grove Kia loves seeing great reviews! Thank you for your kind review!

January 25, 2025

Our salesman Juan Campis was courteous and did everything we asked.. The dealership was clean and well maintained. More

by DONWRUSSELL48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Campos
Jan 27, 2025 -

Garden Grove Kia responded

We're delighted to hear that Juan provided courteous service and that you found Garden Grove Kia clean and well-maintained. Thank you for sharing your experience with us!

January 24, 2025

I was very satisfied with my experience at Garden Grove Kia. Javier was profesional and excellent. More

by eraughton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier
Jan 24, 2025 -

Garden Grove Kia responded

Eraughton, this is a fantastic review. Thanks from the entire team at Garden Grove Kia!

January 24, 2025

My service tech, Chris/Christopher has given nothing short of a wonderful service every time i bring my car in. I continue to come back specifically because of how great and fast the workers are! More

by krysiana24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Jan 24, 2025 -

Garden Grove Kia responded

Thank you for sharing your experience with us at Garden Grove Kia! We're delighted to hear that Chris and our team consistently provide you with excellent service. We look forward to seeing you again soon!

January 24, 2025

I was very happy with Juan very professional and knowledgeable excelent service and also polite. More

by jes.gar1998
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Campos
Jan 27, 2025 -

Garden Grove Kia responded

We are glad to hear that Juan provided professional and knowledgeable service. Thanks for choosing Garden Grove Kia!

January 23, 2025

Great speedy service from making the appointment to completion. Jeremy was very nice and professional. More

by auntgina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jan 24, 2025 -

Garden Grove Kia responded

We're delighted to hear that Jeremy provided you with great and speedy service at Garden Grove Kia! Thank you for sharing your experience, and we look forward to serving you again in the future.

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