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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,949 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,949 reviews

November 13, 2025

Great job Thanks to Web did a very good job I’m very happy Thanks a lot More

by jacquotlq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 13, 2025

Mitch was great to work with. Answered all my questions and provided timely updates. I would recommend Garden Grove Kia for future services. More

by wlisibin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Levasseur
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November 12, 2025

They serviced my Kia k5 for a recall and typical maintenance for my car. Thy explained everything to me and gave me a good price for everything. In addition, their customer lounge was very comfort a More

by Asrodriguez428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wblesther
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Nov 12, 2025 -

Garden Grove Kia responded

We're delighted to hear you felt informed and comfortable during your visit to Garden Grove Kia. Safe travels in your Kia K5!

November 12, 2025

Too expensive. Took 10 minutes to change a battery and it cost a ton. Labor costs are ridiculous. More

by gorgesjorj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember the names.
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Nov 13, 2025 -

Garden Grove Kia responded

I am sorry to see the low rating, as customer service is our priority. If you're willing, I would like to learn a bit more about your visit and see what I can do to help. Would you please contact me when you have the chance? Thank you, Craig Atchison - Service Manager - 714-823-4949

November 11, 2025

ET is our go to dealer, matter of fact we waited a couple weeks just for him… More

by good4cinn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2025 -

Garden Grove Kia responded

Thank you for taking the time to review Garden Grove Kia! It really means a lot to hear that you're happy.

November 11, 2025

The entire process was seamless. Checked in for my appointment, was clearly told what to expect, including wait times, and easily communicated with my rep via text message. Will defi More

by hockey.theatermom56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Nov 12, 2025 -

Garden Grove Kia responded

We're glad to hear about your seamless experience with our team! Thank you for choosing Garden Grove Kia, and we look forward to seeing you again! Safe travels!

November 11, 2025

Rebecca was our salesperson. She was straightforward, kind, and professional with my family and I. More

by Y2o
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Nehez
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Nov 12, 2025 -

Garden Grove Kia responded

Thank you for leaving Garden Grove Kia a five-star review! We are happy to hear that Rebecca was a pleasure to work with. Enjoy your new ride!

November 10, 2025

Service was great, timely, efficient, Jeremy the service rep was very pleasant. All good! We will be back...thanks More

by thomasechild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Nov 11, 2025 -

Garden Grove Kia responded

Thank you for your kind words! We’re pleased to hear that Jeremy provided such a great experience. We look forward to your next visit at Garden Grove Kia, Thomas!

November 09, 2025

He is a great leader. I had a wonderful experience where all the staff was very friendly and attentive. More

by gussevilla19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wed
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Nov 11, 2025 -

Garden Grove Kia responded

Thank you for sharing your experience! We’re glad our team made your visit a great one. We appreciate your business here at Garden Grove Kia!

November 08, 2025

The service was amazing. Mitch my advisor was very nice and super informative. I will definitely be going back. More

by kathyvan88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch
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Nov 10, 2025 -

Garden Grove Kia responded

Thank you for sharing your fantastic feedback about Mitch! We look forward to welcoming you back to Garden Grove Kia, Kathy.

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