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Garden Grove Kia
Garden Grove, CA
3,745 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,745 reviews
June 27, 2025
I recently had my Kia Soul serviced at Garden Grove Kia. Luis, in the Service Department, was very knowledgeable and helpful. He answered all of my questions and made sure my car was ready when promised. Th Luis, in the Service Department, was very knowledgeable and helpful. He answered all of my questions and made sure my car was ready when promised. The Customer Lounge was comfortable and clean. My recent experience at Garden Grove Kia was very good. More
by jenfarrell6
Verified CustomerEmployees Worked With
Luis Mendoza, Assistant Drive Director
June 25, 2025
Modern and efficient. Cory did a great job! Very professional and down to earth. He does what he says and no xx. In and out within 2 hours. Cory did a great job! Very professional and down to earth. He does what he says and no xx. In and out within 2 hours. More
by han98
Employees Worked With
June 25, 2025
I had a great experience at Kia Garden Grove! The service team was friendly, fast, and knowledgeable. From the moment I arrived, they made me feel welcome and kept me updated throughout the proce The service team was friendly, fast, and knowledgeable. From the moment I arrived, they made me feel welcome and kept me updated throughout the process. Everything was handled efficiently, and they answered all of my questions with professionalism. I really appreciated how smooth and stress-free the whole visit was. Highly recommend them if you’re looking for reliable service with great customer care! More
by dlopeznunez
Employees Worked With
Christopher
June 24, 2025
Great service department. On time and in and out as promised. I would never go to any other dealerships. Thanks Luis, you're awesome. On time and in and out as promised. I would never go to any other dealerships. Thanks Luis, you're awesome. More
by oohdebra
June 19, 2025
Elmer answered all of our questions we had about the different models of Tellurides, so we could make our decision. He sent us videos, responded to texts, and drove out to Moreno Valley to get THE car different models of Tellurides, so we could make our decision. He sent us videos, responded to texts, and drove out to Moreno Valley to get THE car I wanted. He met us around our kids' crazy schedules to do our trade in and get into our new car. He was wonderful! So was Kenny, who helped us in finance. Everything was so easy! More
by bradburyparents
Employees Worked With
Elmer, Kenny
June 19, 2025
Khristina was always helpful and consistently provided clear communication digitally and in person. She made the process very easy, and I appreciate her support through the entire process. I can't say eno clear communication digitally and in person. She made the process very easy, and I appreciate her support through the entire process. I can't say enough good things about her approach and management of the entire process. Thank you Khristina! More
by brian.timothy.king
Employees Worked With
