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Garber Randall Buick GMC

Canandaigua , NY

4.8
336 Reviews

5375 Thomas Road

Canandaigua , NY

14424

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336 Reviews of Garber Randall Buick GMC

November 17, 2023

I found that Garber Randall Buick GMC personnel were very friendly and helpful as well as having a non pressure sales staff. More

by RCHARD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dmitriy Akselrod, Ben Tomion
Dec 12, 2023 -

Garber Randall Buick GMC responded

Richard, we're glad to know you found our team at Garber Randall Buick GMC friendly and helpful. We always aim for a relaxed sales environment. Thanks for the review!

November 17, 2023

Very easy dealership to work with our salesman was excellent Matt Thomas done a great job for us More

by Tom. Candy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Carroll
Dec 12, 2023 -

Garber Randall Buick GMC responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that our team went above and beyond to assist with your purchase. Drive safely in your new vehicle, and we hope to see you again!

November 17, 2023

I’ve always been treated very well at Randall Cadillac. The people there are very helpful, friendly and professional. I hope to continue doing business there. More

by CABLODGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept people are always helpful
Dec 11, 2023 -

Garber Randall Buick GMC responded

We're so glad to know you've always had a positive experience at Garber Randall Buick GMC Cadillac. Our team is here for any future needs, and we look forward to continuing our business with you!

November 16, 2023

Had a leak in a tire and had to go back twice to get it fixed. Was not detailed when purchased. There was an axle and pinion seal leaking that was not addressed when inspected at dealer, now have to fix ou More

by pytaz2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Carroll
Nov 17, 2023 -

Garber Randall Buick GMC responded

I'm sorry to read about the issues you've experienced with your vehicle and our service. We aim for a high standard of customer care, so it's disappointing to know we fell short this time. I'd like the opportunity to address these concerns directly and see how we can make things right for you. Please reach out at your earliest convenience. Thank you, David Gordon Service Manager dgordon@garberrandall.com (585) 394-0050

November 16, 2023

Excellent dealership and friendly staff. Sales service and parts department looks to be very efficient in what they do. More

by AKSELRODAUTOLLC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dmitriy, Lynn,Ben, Stuart,Brian, Sean Carroll
Dec 11, 2023 -

Garber Randall Buick GMC responded

We appreciate your positive feedback! Our team at Garber Randall Buick GMC Cadillac strives to provide excellent service in all departments. Thank you for recognizing our efforts, and we hope to see you again soon!

November 15, 2023

As always, Kirk made to whole process smooth & efficient. The 2 hour appointment took less than 1-1/2 hours & he offered us a loaner while the car was in the shop. The repair work was completed correctly & K More

by ADEBUONO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland, Sean Carroll
Dec 06, 2023 -

Garber Randall Buick GMC responded

We're glad to know that Kirk made your experience at Garber Randall Buick GMC Cadillac smooth and efficient. We always aim for top-notch service, so it's great to see we hit the mark with you! Enjoy the clean car and don't hesitate if there's anything else we can do for you in future.

November 15, 2023

I know i can count on always being treated with respect in a timely manner. i trust that my needs are considered and availability will be thoroughly explained More

by WASHBURNLAURA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
sam, ryan,everyone, Sean Carroll
Dec 11, 2023 -

Garber Randall Buick GMC responded

Laura, we're glad to know you can count on our team at Garber Randall Buick GMC Cadillac for respectful and timely service. We appreciate your trust in us!

November 13, 2023

It’s the best in Ontario and Monroe counties. Wouldn’t go anywhere else! Always great service! More

by KNICOLMU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Horton
Dec 05, 2023 -

Garber Randall Buick GMC responded

We are so happy that our Garber Randall Buick GMC Cadillac team earned your five stars. Thanks, Knicolmu!

November 12, 2023

True to Randall Farnsworth customer service that I've received for years! The great customer service the Farnsworth family has been known for for years! More

by PATRICIABONOSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Gordon
Dec 01, 2023 -

Garber Randall Buick GMC responded

Patricia, we're delighted to know that you've consistently received great customer service from our team at Garber Randall Buick GMC Cadillac. Thank you for your continued support!

November 12, 2023

Smooth seamless buying experience. Great people to work with. Friendly and accommodating. Thank you to all More

by ADAM.SHALLENBERGER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lynn Holcomb
Dec 01, 2023 -

Garber Randall Buick GMC responded

Adam, we're delighted to know you had a smooth and friendly buying experience at Garber Randall Buick GMC Cadillac. Thanks for your kind words!

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