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Garber Randall Buick GMC

Canandaigua , NY

4.8
336 Reviews

5375 Thomas Road

Canandaigua , NY

14424

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336 Reviews of Garber Randall Buick GMC

November 12, 2023

It is always a pleasure working with Kirk Strickland. He is responsive, informative and has great customer service skills. I enjoy working with him More

by HARRADINEDW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
Dec 01, 2023 -

Garber Randall Buick GMC responded

We're glad to know you had a positive experience with Kirk at Garber Randall Buick GMC Cadillac, HARRADINEDW! We appreciate your feedback and look forward to assisting you in the future.

November 12, 2023

The inspection and oil change were completed efficiently. It was also recommended that the AC needed to be flushed and I agreed that this was an appropriate time for this vehicle. We expect to keep the car f More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 01, 2023 -

Garber Randall Buick GMC responded

Daniel, we're glad to know you had an efficient service experience at Garber Randall Buick GMC Cadillac. We agree that preventative maintenance is key for the longevity of your vehicle! Thanks for trusting us with your car care needs.

November 11, 2023

The vehicle was washed and cleaned. There were some features thAT HAD TO BE FIGURED OUT AFTER DELIVERY BUT FOR THE MOST PART i WAS SATISFIED. More

by JAMESMANNING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Thomas
Dec 01, 2023 -

Garber Randall Buick GMC responded

James, we're glad to know you were satisfied with your experience at Garber Randall Buick GMC Cadillac. We appreciate the feedback and are here if you need any further assistance figuring out those features!

November 11, 2023

Efficient, polite, friendly personnel willing to fit in service work as soon as needed. Definitely recommend dealership to others! More

by KATHYPRIEST1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Hofer
Dec 01, 2023 -

Garber Randall Buick GMC responded

Kathy, we're glad to know our team at Garber Randall Buick GMC Cadillac was able to provide you with efficient and friendly service. Thank you for recommending us!

November 10, 2023

My experience was great, from setting the appointment to leaving after the service was complete. The Service Department is professional and friendly - I am treated as "one of the family". This is the only p More

by E_YOUNG4425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk
Dec 01, 2023 -

Garber Randall Buick GMC responded

We're delighted to know that you had a great experience with our Service Department at Garber Randall Buick GMC Cadillac. It's wonderful to have earned your trust and we look forward to continuing this relationship in the future!

November 10, 2023

Very thank was very nice and very good so thank you very much for the nice work you do More

by HMAY2468
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
Dec 01, 2023 -

Garber Randall Buick GMC responded

Reviews like this make our day! We’re so happy we were able to help you find your new vehicle. We hope to see you back when it’s time for its first oil change. Thank you again from all your friends at Garber Randall Buick GMC Cadillac.

November 08, 2023

Thank you J B for working with me so patiently in a new car for me More

by GORHAMNY
Recommend Dealer
Yes
Employees Worked With
JB Betts, Ben Tomion
Nov 29, 2023 -

Garber Randall Buick GMC responded

Thank you for your confidence in Garber Randall Buick GMC Cadillac! We appreciate your business.

November 07, 2023

My purchase of my new 2024 GMC 1500 crewcap and the trade in of my 2020 GMC went very smooth and professional More

by INDEPEN.MARINE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lynn. Sam & Ben & financial man did a great job putting the purchase together
Nov 29, 2023 -

Garber Randall Buick GMC responded

We're glad to know your trade-in and purchase experience went smoothly at Garber Randall Buick GMC Cadillac. We strive for professionalism in all we do, so it's great to see that reflected in your visit. Enjoy the new 2024 GMC 1500 crewcap!

November 06, 2023

Service was excellent. People were very courteous & dealership was exceptionally clean. Service was provided in a timely fashion. More

by BBFMOM.KA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Nov 29, 2023 -

Garber Randall Buick GMC responded

We're delighted to know you had an excellent experience at Garber Randall Buick GMC Cadillac! Our team takes pride in providing courteous service and maintaining a clean environment. Thanks for the positive feedback, we appreciate it!

November 06, 2023

Seamless process from making the appt to picking up the car. It was very easy all around More

by OSBURNMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe? I cannot remember his name
Nov 29, 2023 -

Garber Randall Buick GMC responded

It means so much to us to see your review! Thanks from the team at Garber Randall Buick GMC Cadillac.

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