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Garber Randall Buick GMC

Canandaigua , NY

4.8
336 Reviews
Call Dealership (585) 394-0050

5375 Thomas Road

Canandaigua , NY

14424

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336 Reviews of Garber Randall Buick GMC

November 25, 2023

Timely and responsive service. Excellent customer relations. The appointment was very professionally done from start to finish. More

by RZINNECKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
Report | Print
Dec 22, 2023 -

Garber Randall Buick GMC responded

We're glad to know that you found our service at Garber Randall Buick GMC Cadillac timely and professional. Thanks for the positive feedback, we appreciate it!

November 24, 2023

This Dealership is always clean and inviting. Kirk needs to be more personable, I rather talk with another person. More

by FLDEWICK61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
Report | Print
Dec 20, 2023 -

Garber Randall Buick GMC responded

We appreciate your feedback and are glad to know you find our dealership clean and inviting. We'll take note of your comments as we always strive for improvement at Garber Randall Buick GMC Cadillac. Thanks again!

November 22, 2023

They are very professional, and the way they handle their service department right from the front desk all the way to the mechanics More

by MMORETTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
Report | Print
Dec 20, 2023 -

Garber Randall Buick GMC responded

We appreciate your positive feedback! Our team at Garber Randall Buick GMC Cadillac strives to provide top-notch service from start to finish. Thanks for recognizing our efforts, and we look forward to serving you again in the future!

November 21, 2023

The service was excellent from start to finish. They fully explained everything to me and my delivery was done surprisingly fast. More

by JSCHEPISI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Carroll, Justin Fichera
Report | Print
Dec 20, 2023 -

Garber Randall Buick GMC responded

Thanks for the feedback, JSCHEPISI! We're glad to know that you had an excellent service experience at Garber Randall Buick GMC Cadillac. Here's to many more fast and efficient services in the future!

November 20, 2023

I always receive great , friendly service when I bring my car in for maintenance. Very reliable! More

by BELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Dec 14, 2023 -

Garber Randall Buick GMC responded

It’s important to us to provide our guests with reliable and honest service they can depend on, so we’re thrilled to hear this was your experience while working with our team. We wish you many safe travels and look forward to working with you in the future. Thanks again from all your friends at Garber Randall Buick GMC Cadillac.

November 19, 2023

Steve was a great salesman, he listened and found exactly what I was looking for. More

by MICHELLEMAY77
Service Time
Recommend Dealer
Yes
Employees Worked With
Ben and Steve Voll
Report | Print
Dec 13, 2023 -

Garber Randall Buick GMC responded

We are so glad that you found a vehicle you love and that you received excellent customer service during your search. We want our customers to find just what they are hoping for, and it's fantastic that our team could work hard to make that happen for you. Congratulations, and enjoy your new vehicle– The Garber Randall Buick GMC Cadillac Team

November 19, 2023

Have been a customer for many years, both for sales and service. They always go above and beyond to offer assistance and good advice, even in a sudden situation. I enjoy working with them for any of my aut More

by KSORCE1
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
Report | Print
Dec 13, 2023 -

Garber Randall Buick GMC responded

We're so glad to know you've had positive experiences with us over the years at Garber Randall Buick GMC Cadillac. We always strive to provide top-notch service and advice for all your auto needs. Thanks for being a loyal customer!

November 19, 2023

I dealt with Brian Raskind and Sam Macaluso for the purchase of my used/new to me SUV. The whole transaction was stress free and very easy. They explained everything to me from start to finish. I coul More

by DVCHEVY2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Raskind, Sam Macaluso, and Benjamin Tomion
Report | Print
Dec 14, 2023 -

Garber Randall Buick GMC responded

We're so glad to know that Brian and Sam made your buying experience stress-free at Garber Randall Buick GMC Cadillac. We aim for smooth transactions, and we appreciate you taking the time to share yours! Enjoy your new SUV!

November 18, 2023

Great guys …. Easy to get along with and very polite and friendly! Would recommend to anyone More

by JACKMINEHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Nov 20, 2023 -

JACKMINEHAN responded

Thank you people for being so kind and patient with me!!!! Happy thanksgiving to all!!!

Dec 12, 2023 -

Garber Randall Buick GMC responded

Jackminehan, it was our pleasure to assist you. Thank you from all of us here at Garber Randall Buick GMC Cadillac!

November 17, 2023

This part of your survey is annoying annoying annoying annoying annoying annoying annoying annoying annoying please realize your 15 word is annoying More

by DANLAURENZA1958
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Carroll
Report | Print
Nov 21, 2023 -

Garber Randall Buick GMC responded

We're sorry to find that our survey process has been a source of frustration for you. We appreciate your feedback, but unfortunately, the minimum word requirement is through the DealerRater platform, and not our dealership settings. If there's anything else you'd like to share or discuss, please don't hesitate to reach out directly. Thank you, Sean Carroll General Manager scarroll@garberrandall.com (585) 394-0050

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