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Garber Randall Buick GMC

Canandaigua , NY

4.8
336 Reviews

5375 Thomas Road

Canandaigua , NY

14424

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336 Reviews of Garber Randall Buick GMC

December 10, 2023

I have purchased many new vehicles and this was, without a doubt the easiest and most enjoyable vehicle purchase I have ever made. More

by CARLSTUCK16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dmitiry Akselrod, Ryan Hubler
Jan 09, 2024 -

Garber Randall Buick GMC responded

Carl, we're delighted to know that your vehicle purchase at Garber Randall Buick GMC Cadillac was the easiest and most enjoyable one yet. Thanks for sharing this with us!

December 09, 2023

Very professional and accommodating. I highly recommend the service department, they are prompt and helpful More

by LBCADK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
Jan 09, 2024 -

Garber Randall Buick GMC responded

We're glad to know our service department at Garber Randall Buick GMC Cadillac lived up to your expectations! Thanks for recommending us, we appreciate it.

December 08, 2023

Tom was awesome, please thank him and everyone at the dealership for helping my family More

by KBUCK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Horton
Jan 09, 2024 -

Garber Randall Buick GMC responded

We appreciate you taking the time to leave us this validating review. We are so grateful to have customers like you! We are glad that the Garber Randall Buick GMC Cadillac team was able to help. Safe travels, and we hope to see you back again sometime down the road.

December 08, 2023

Very respectful of people's time. Keeps customers updated on progress of repairs. Nice group. More

by ENAJ5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Horton
Jan 09, 2024 -

Garber Randall Buick GMC responded

Thank you for choosing Garber Randall Buick GMC Cadillac, we appreciate your positive feedback!

December 07, 2023

I’m Nitpicking here - but the coffee was coffee was cold. Service was on time right after lunch break. More

by ROC6336
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Horton
Jan 08, 2024 -

Garber Randall Buick GMC responded

We appreciate your feedback! We're glad to know that our service met your expectations at Garber Randall Buick GMC Cadillac. Sorry about the coffee, we'll make sure it's hot next time you visit us.

December 06, 2023

Always a pleasure doing business here. Professionalism at its best for whatever the reason your needs are! More

by JPA1063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Penna, Thomas Horton
Jan 08, 2024 -

Garber Randall Buick GMC responded

We're so glad to know you've had consistently positive experiences with us at Garber Randall Buick GMC Cadillac. We strive for professionalism in all we do and appreciate your recognition of that!

December 03, 2023

Needs to better explain the actual issues. .. and treat the women customers the same as the men customers. More

by AJMAGNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
Dec 04, 2023 -

Garber Randall Buick GMC responded

I'm sorry to read about your experience. We strive for clear communication and equal treatment of all our customers regardless of gender. I'd like to learn more so we can improve moving forward. Please reach out at your earliest convenience - thank you! David Gordon Service Manager dgordon@garberrandall.com (585) 394-0050

December 03, 2023

Easy to work with. always professional. waiting area comfortable with tv and newspapers easy to make appointents More

by CROSBYRN60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Horton
Jan 05, 2024 -

Garber Randall Buick GMC responded

We're glad to know you found our team at Garber Randall Buick GMC Cadillac professional and easy to work with. We strive for a comfortable waiting area, so it's great that you appreciated the amenities! Thanks for your review.

December 03, 2023

Everything was done on time and as promised as usual - no complaints as of now More

by DDOTY3
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
Jan 05, 2024 -

Garber Randall Buick GMC responded

We are so happy that our Garber Randall Buick GMC Cadillac team earned your five stars. Thanks, Ddoty3!

December 03, 2023

Thanks for getting me in quick and the great service. Always appreciated! Randalls' is easy to make appointments to get needs taken care of. Fair prices. More

by rosheajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynn Holcomb, Dave Gordon, Stuart Reber, Brian Raskind, Kirk Strickland, Michael Penna
Jan 05, 2024 -

Garber Randall Buick GMC responded

Rosheajr, we're glad to know you had a great experience at Garber Randall Buick GMC Cadillac. We always aim for efficiency and fair pricing. Thanks for your feedback!

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