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Garber Randall Buick GMC

Canandaigua , NY

4.8
336 Reviews
Call Dealership (585) 394-0050

5375 Thomas Road

Canandaigua , NY

14424

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336 Reviews of Garber Randall Buick GMC

December 02, 2023

Sam Macaluso did a fantastic job. He was professional and courteous. I wanted a particular truck and he went the extra mile and found it. I appreciate the effort he made. I will recom More

by SNAPONJOE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sam Macaluso
Report | Print
Jan 04, 2024 -

Garber Randall Buick GMC responded

We're so glad to know that Sam went the extra mile for you at Garber Randall Buick GMC Cadillac! It's great hearing how much his efforts were appreciated. Thank you for your recommendation and enjoy your new truck!

December 02, 2023

I have been coming to this dealership since 1972 and always have a great experience. Thank you! More

by FROGS2GO22
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
Report | Print
Jan 04, 2024 -

Garber Randall Buick GMC responded

Your loyalty and support mean the world to us. We take so much pride in the fact that you have continued to trust us with your vehicle needs. If there’s ever anything the Garber Randall Buick GMC Cadillac team can do to help you, please don’t hesitate to ask!

December 02, 2023

Exemplary service, friendliness and comfort is provided at Randall! Thank you for going the extra mile. More

by C3MEDIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
Report | Print
Jan 04, 2024 -

Garber Randall Buick GMC responded

We're delighted to know you had an exemplary experience at Garber Randall Buick GMC Cadillac! Our team always strives to go the extra mile for our customers. Thanks for your kind words and we look forward to serving you again in the future!

December 01, 2023

Friendliness, knowledge and customer care has kept me coming back to Randall Buick (now Garber) for over 20 years. GMC excellence at it's finest! More

by CHERYL_CICERO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Fichera, Stuart Reber, Benjamin Tomion
Report | Print
Jan 03, 2024 -

Garber Randall Buick GMC responded

We're so grateful for your loyalty over the years! It's wonderful to know that our team at Garber Randall Buick GMC Cadillac has consistently provided you with friendly, knowledgeable service. Here's to many more years of excellence together!

December 01, 2023

I always have great customer service at Randall. I don’t take my Cadillac anywhere else to be serviced More

by AFORNARI2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
Report | Print
Jan 03, 2024 -

Garber Randall Buick GMC responded

We're so glad to know that you've had consistently great service experiences with us at Garber Randall Buick GMC Cadillac. We appreciate your loyalty and look forward to continuing our relationship!

November 30, 2023

I would definitely recommend Garber Randall to everyone I know. It was a great buying experience for sure More

by MVIENNA33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexandra Farnsworth, Justin Fichera, Benjamin Tomion
Report | Print
Jan 03, 2024 -

Garber Randall Buick GMC responded

MVIENNA33, we're so glad to know you had a great buying experience at Garber Randall Buick GMC Cadillac. Thanks for recommending us!

November 29, 2023

Great fast service. Very good communications. Service department always takes great care of customers. Highly recommended More

by EDHEMMINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
Report | Print
Dec 29, 2023 -

Garber Randall Buick GMC responded

Thanks for the high recommendation, EDHEMMINGER! We're glad to know our service department at Garber Randall Buick GMC Cadillac is taking good care of you.

November 29, 2023

Been buying over there for almost 30 years and never have. I had a bad experience and excellent dealership to deal with. More

by JGEISE1322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Gordon, Thomas Horton
Report | Print
Dec 29, 2023 -

Garber Randall Buick GMC responded

We're so glad to have had your trust for nearly 30 years at Garber Randall Buick GMC Cadillac! Thanks for sharing this positive feedback and here's to many more great experiences with us.

November 29, 2023

Service department is awesome. Always do a great job in a timely manner. Kirk always keeps me up to date with everything going on with the car. More

by DSTAVALONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donny Fornitaro, Alexandra Farnsworth, Sean Carroll, Dave Gordon, Kirk Strickland, Michael Penna, Thomas Horton, Benjamin Tomion
Report | Print
Dec 29, 2023 -

Garber Randall Buick GMC responded

We're delighted to know that our service department at Garber Randall Buick GMC Cadillac has been able to provide you with timely and efficient services. It's great hearing Kirk keeps you well-informed about your car! Thanks for the review!

November 29, 2023

Micheal was great. Called and gave me an update on progress of the repairs. The only concern I had is that I feel that I got the impression that the parts that were n More

by JPOWERS50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Penna
Report | Print
Dec 29, 2023 -

Garber Randall Buick GMC responded

Thanks for your feedback! We're glad to know that Michael and our mechanics at Garber Randall Buick GMC Cadillac were able to assist you effectively. Apologies if there was any misunderstanding about the parts availability, we'll work on improving communication in future.

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