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Garber Automotive Porsche Audi

Rochester, NY

4.9
753 Reviews

3955 West Henrietta Road

Rochester, NY

14623

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753 Reviews of Garber Automotive Porsche Audi

July 16, 2023

Zack was awesome! He deals with all the issues and I don’t worry that he won’t give good advice. More

by JSYRETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Jul 20, 2023 -

Garber Automotive Porsche Audi responded

Your loyalty and support mean the world to us. We take so much pride in the fact that you have continued to trust us with your vehicle needs. If there’s ever anything the Porsche Audi Rochester team can do to help you, please don’t hesitate to ask!

July 16, 2023

This was my first Audi purchase and Elly made my experience very pleasant. She is a great asset for this dealership as she listened to what I want on my must have and fortunately there was an order More

by Mpbehm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elly Snyder
Jul 21, 2023 -

Garber Automotive Porsche Audi responded

Thank you for the great review! We're so glad to hear that Elly provided you with a pleasant experience and helped find exactly what you were looking for. We appreciate your recommendation and hope to see you again at Porsche Audi Rochester!

July 15, 2023

Service is always exceptional! Love all the guys & techicians are top notch . Always enjoy my visits. More

by MERCEDESTRASK03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul , Zach & Chris
Jul 20, 2023 -

Garber Automotive Porsche Audi responded

Thank you for the great review! We're glad to hear that you consistently receive exceptional service at Porsche Audi Rochester. Our team works hard to provide top-notch service, and we appreciate your support.

July 15, 2023

Paul, Zach, and Chris are the most personable, friendly, technically solid dealer Service team I have ever encountered anywhere. Thanks guys for taking care of Trude and me! More

by KPWRIGHT5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Burke
Jul 20, 2023 -

Garber Automotive Porsche Audi responded

Thank you for the fantastic review! We're so glad that our service team, including Paul, Zach, and Chris, provided such a personable and friendly experience. It was our pleasure to take care of Trude and you. Drive safely!

July 15, 2023

I was not able to get the loaner car. Which was a disappointment. But other than that everything went as expected. More

by HNICDEACON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach, Paul(?)
Jul 21, 2023 -

Garber Automotive Porsche Audi responded

Thank you for the feedback! We appreciate your understanding and we're glad to hear that everything else went smoothly during your visit. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Have a great day!

July 14, 2023

The service I received was excellent and all the employees are very nice and attentive. My car was checked up on efficiently and quickly and the cost was very reasonable. More

by Rong Zhang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Post
Jul 20, 2023 -

Garber Automotive Porsche Audi responded

Rong, thank you for the kind words! We're so glad to hear that our team at Porsche Audi Rochester provided excellent service and took good care of your car. We appreciate your support and hope to see you again in the future!

July 14, 2023

Great experience with the team. Thanks for the recommendations and options. The car feels great More

by JAMESMROGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Jul 20, 2023 -

Garber Automotive Porsche Audi responded

We appreciate you choosing Porsche Audi Rochester and for sharing this feedback with us! We strive to deliver top-notch service every time and are glad we could make servicing your vehicle as easy as possible. We look forward to working with you again in the future. Safe travels!

July 14, 2023

Little hassling involved, and Elly was very knowledgeable and willing to work with my requests and questions More

by KLADUKEIV
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Elly
Jul 20, 2023 -

Garber Automotive Porsche Audi responded

Thank you for the great review! We're glad that Elly provided you with a hassle-free experience and was able to answer all your questions. We appreciate your support, and we hope to see you again at Porsche Audi Rochester!

July 14, 2023

The mechanic actually spoke with me. I was also provided with a video. Very friendly. More

by Fatkidadventure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember who I worked with
Jul 20, 2023 -

Garber Automotive Porsche Audi responded

We are so happy to hear that we left such a strong impression on you! It’s important to us that we deliver remarkable service to every person who walks through our doors, so we’re pleased to know this was your experience. Thank you for choosing Porsche Audi Rochester.

July 14, 2023

Paul and Mike and Service are absolutely awesome. I didn't think it was appropriate for Jim,The head salesman who has been there for 24 years to talk about my possible trade and how he would not even More

by billy0
Recommend Dealer
Yes
Employees Worked With
Paul and Mike in Service
Jul 19, 2023 -

Garber Automotive Porsche Audi responded

Tarek, Thank you for sharing your feedback. We appreciate the kind words about Paul and Mike in our service department. We apologize if you found Tim's comments to be inappropriate or unprofessional. We take these matters seriously and will address them internally to ensure a better experience moving forward. If there is anything more we can do to assist you, please don't hesitate to reach out directly. Thank you again for bringing this to our attention. Best regards - Porsche Audi Rochester Team

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