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Garber Automotive Porsche Audi

Rochester, NY

4.9
753 Reviews

3955 West Henrietta Road

Rochester, NY

14623

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753 Reviews of Garber Automotive Porsche Audi

July 21, 2023

Absolutely love garber automotive. The only place I’ll ever have work done for both my Audi and Porsche. Absolutely love Paul Aires. More

by MBUNDY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Aries
Jul 25, 2023 -

Garber Automotive Porsche Audi responded

Thank you for the great review! We're so glad to hear that you love Garber Automotive and trust us with your Audi and Porsche. We appreciate your support, and we'll make sure to pass along your kind words to Paul Aires. Drive safely, and we look forward to serving you again in the future!

July 21, 2023

everything is great except for the scent that is left in the car following each service since the pandemic. Maybe some sort of sanitizer? In any event, it's a sickeningly sweet smell that won't go away for More

by DAVID.HIGGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach and Alex
Jul 25, 2023 -

Garber Automotive Porsche Audi responded

Thank you for the feedback! We appreciate your support and please give us a call at your earliest convenience so that we may address your concern regarding the smell. Have a great day!

July 21, 2023

Thanks to Zack for all his help, Excellent service and professionalism, Even at last min More

by Soufiane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Jul 25, 2023 -

Garber Automotive Porsche Audi responded

Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Porsche Audi Rochester!

July 20, 2023

Professional service team - much improved experience since 2022. Vehicle issues addressed very well. Thank you More

by CLARKSR515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jul 21, 2023 -

Garber Automotive Porsche Audi responded

Thank you for the review! We're glad to hear that our service team provided you with a professional experience and addressed your vehicle issues. Your feedback is greatly appreciated, and we hope to continue exceeding your expectations in the future. Have a great day!

July 19, 2023

Great job with Zach as our service writer. Very personal and friendly. Everything fully explained. More

by JBHOOVER26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Jul 24, 2023 -

Garber Automotive Porsche Audi responded

Thank you for providing Porsche Audi Rochester with your positive feedback! We are glad to have provided you with such a high level of care and professionalism. See you next time!

July 19, 2023

Went in for a NYS inspection on my 2021 Porsche Taycan. Barely had time to sit in waiting room before it was finished. Everyone at dealership treated me with respect. More

by MONICAL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Jul 24, 2023 -

Garber Automotive Porsche Audi responded

Monica, thank you for choosing Porsche Audi Rochester for your NYS inspection. We're glad to hear that our team provided efficient and respectful service during your visit. If there's anything else we can assist you with in the future, please don't hesitate to reach out!

July 19, 2023

I am from out of town and this was my second visit to Garber Audi. Very pleased with service and personnel on both visits. Efficient and timely. More

by IBOCARATON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dean and Zack Burke
Jul 24, 2023 -

Garber Automotive Porsche Audi responded

Thank you for choosing Garber Audi, we're glad to hear that your visits have been positive experiences. We appreciate your kind words about our service and personnel. If there's anything else we can do for you in the future, please don't hesitate to reach out!

July 18, 2023

Paul got me right in and always takes great care of me . . also the new video from the mechanic was great ... the mechanics are the best!! More

by CTIRK888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul + mechanic
Jul 21, 2023 -

Garber Automotive Porsche Audi responded

Thank you for the kind words! We're glad that Paul and our mechanics could provide you with excellent service. We appreciate your support and hope to see you again at Porsche Audi Rochester! Drive safely!

July 17, 2023

Clean, thorough, respectful It makes no sense that you have a fifteen word minimum rule More

by JMLOCK3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
Jul 21, 2023 -

Garber Automotive Porsche Audi responded

Thank you for choosing Porsche Audi Rochester, we appreciate your positive feedback! We're sorry about DealerRater's minimum word requirements.

July 16, 2023

Excellent service, great loaner car, timely scheduling, Paul D Aries always does a professional job. More

by JIM.SULLIVAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul D Aries
Jul 20, 2023 -

Garber Automotive Porsche Audi responded

Thank you so much for sharing your positive endorsement of our team! We pride ourselves on our professionalism and commitment to meeting our guests’ needs, so I’m glad to hear that Paul achieved that during your visit. Thank you for choosing Porsche Audi Rochester, and we hope to see you back again in the future!

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