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Garber Automotive Porsche Audi

Rochester, NY

4.9
753 Reviews
Call Dealership (585) 334-1600
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3955 West Henrietta Road

Rochester, NY

14623

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753 Reviews of Garber Automotive Porsche Audi

August 10, 2023

Paul D'Aries is fantastic to work with and he takes great care of the customer More

by JWGOLDSTEIN13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul D'Aries
Report | Print
Aug 11, 2023 -

Garber Automotive Porsche Audi responded

Jwgoldstein13, we appreciate the fantastic review of Porsche Audi Rochester!

August 10, 2023

Great service! !! A pleaseure to work with. Paul D'Aries was knowledgeable, thoughtful and warm. More

by TABRIDGES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul D'Aries
Report | Print
Aug 11, 2023 -

Garber Automotive Porsche Audi responded

Thank you for your confidence in Porsche Audi Rochester, and for your business. We are grateful to have you as a customer!

August 10, 2023

Great service my car was quick and Paul told me exactly what was the problem!!! More

by JERESEBLUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Aug 11, 2023 -

Garber Automotive Porsche Audi responded

Thank you for your confidence in Porsche Audi Rochester, and for your business. We are grateful to have you as a customer!

August 09, 2023

Amazing service and attention with me and my car. Thanks for your kindness. Awesome. Thanks More

by GUSTAVO.ECHEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul D’Aries
Report | Print
Aug 09, 2023 -

Garber Automotive Porsche Audi responded

Thank you, GUSTAVO.ECHEL, for stopping by to leave Porsche Audi Rochester a wonderful review!

August 09, 2023

Paul in the service center is great to work with. Always explains everything in easy to understand terms and always provides great Porsche advise. I highly recomend Garber Porsche Service center More

by DOUG98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul D'Aries
Report | Print
Aug 09, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know you had a positive experience with Paul at our service center. It's great that he could provide clear explanations and helpful advice for your Porsche needs. Thanks for recommending Garber Porsche Service Center!

August 07, 2023

Great experience with finding a new lease. Very fair amount for our trade-in too. More

by KATIEB4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Aug 08, 2023 -

Garber Automotive Porsche Audi responded

Thank you for your recommendation and glowing review! We are thrilled we were able to provide you with an exceptional leasing experience. All of us at Porsche Audi Rochester want to congratulate you on your new vehicle and we hope to see you again in the future.

August 05, 2023

Service was efficient and really thought the video of the issues with the car was over the top for a NYS inspection. Very informative. More

by bogumil1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Aug 07, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know you found our service efficient and informative at Porsche Audi Rochester. The video inspection is part of our commitment to transparency with all customers. Thanks for the positive feedback!

August 05, 2023

Todd number 1. Best service. Follow Todd everywhere. Quick service. Best in town. Go nowhere else More

by Jimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Trask
Report | Print
Aug 08, 2023 -

Garber Automotive Porsche Audi responded

Thank you for your confidence in Porsche Audi Rochester, and for your business. We are grateful to have you as a customer!

August 05, 2023

Very disorganized. Don’t follow through with promises made. Still waiting for a part that was promised to be shipped to be the next day. It’s been three weeks. No phone More

by DR.LANDI1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul!
Report | Print
Aug 07, 2023 -

Garber Automotive Porsche Audi responded

DR.LANDI1963, I'm really sorry to read about your experience. It's important for us here at Audi Rochester, NY to keep our promises and provide timely service, so it's disappointing that we've fallen short in this case. I'd like the opportunity to help resolve this issue regarding the part you're waiting on - please reach out directly, as I am unable to locate your contact information in our system. Thank you, Todd Trask Service Manager Audi Rochester, NY (585) 334-1600 TTrask@GarberROC.com.

August 04, 2023

Excellent vehicle and customer service. Solid recommendation on the tires suggested for vehicle replacement. Cost clearly explained and invoiced. More

by Jwallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Aug 04, 2023 -

Garber Automotive Porsche Audi responded

Jwallen, we're glad to know you had a great experience with us at Porsche Audi Rochester. Thanks for the positive feedback on our vehicle selection and customer service!

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