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Garber Automotive Porsche Audi

Rochester, NY

4.9
753 Reviews
Call Dealership (585) 334-1600
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3955 West Henrietta Road

Rochester, NY

14623

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753 Reviews of Garber Automotive Porsche Audi

August 15, 2023

Service Dept very courteous, got timely and prompt appointment. The dealership space was very clean, with nice waiting area. Was happy to receive free Uber transportation back and forth during the More

by PHILTK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Aug 15, 2023 -

PHILTK responded

Had only one concern: the car was not washed after service; which most of other Audi dealerships do.

Aug 15, 2023 -

Garber Automotive Porsche Audi responded

Thank you for the positive review and constructive feedback of Porsche Audi Rochester.

August 15, 2023

This dealership is thorough and professional, and I will continue bringing my Macan to this dealership for service. More

by MARKTBOYD001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul De Areis
Report | Print
Aug 16, 2023 -

Garber Automotive Porsche Audi responded

Mark, we're delighted to know you've had a positive experience with our team at Porsche Audi Rochester. We look forward to continuing servicing your Macan in the future!

August 14, 2023

Customer service was great and the team was very professional. They keep me abreast of any thing that may a potential problem outside of the scheduled work. Any questions I had were answered to my More

by JSLAUGH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Aug 15, 2023 -

Garber Automotive Porsche Audi responded

JSLAUGH1, we're glad to know you found our team at Porsche Audi Rochester professional and helpful. We always aim to keep our customers informed throughout the process. Thanks for your feedback!

August 13, 2023

Customer service was great and work was done to my expectations. Will have my future detailing done at this dealership. More

by HMARINO60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Report | Print
Aug 15, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know you had a great experience with our customer service and that we met your expectations at Porsche Audi Rochester. We look forward to taking care of any future detailing needs for your vehicle!

August 12, 2023

For the past 25 years Paul has always taken good care of me and my car. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul D'Aries
Report | Print
Aug 15, 2023 -

Garber Automotive Porsche Audi responded

We take immense pride in our team’s ability to provide exceptional service to our guests, and it’s wonderful knowing you have experienced exactly that over the years. It’s our pleasure to continue to be there for you and your vehicle needs. All of us at Porsche Audi Rochester look forward to seeing you again.

August 12, 2023

I BROUGHT MY 2017 AUDI IN FOR INSPECTION AND I WAS VERY PLEASED WITH THE RESULTS . THE FLOOR MANAGER WAS VERY COURTEOUS AND MENTIONED THAT IN THE FUTURE i WILL HAVE TO HAVE SOME BRAKE WORK DONE . More

by BOBH18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRISTOPHER DEAN
Report | Print
Aug 15, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know you had a positive experience with our team at Porsche Audi Rochester. We appreciate your feedback and look forward to assisting you with any future brake work or other services for your 2017 Audi!

August 12, 2023

I had to bring my car in for a muffler clamp. They fit me in and sent me on my way! More

by BROWNING0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Report | Print
Aug 15, 2023 -

Garber Automotive Porsche Audi responded

Browning0, we appreciate the stellar review here at Porsche Audi Rochester!

August 11, 2023

Fast service, done correctly. Very professional. Very competent. Friendly. Good coffee. Answered questions before I asked them. More

by Enoph1le
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Aug 15, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know you had a positive experience with our team at Porsche Audi Rochester! It's great that we could provide fast, professional service and answer all your questions. Thanks for the review - enjoy your coffee next time too!

August 10, 2023

Paul in the service center takes care of my Porsche Cayenne and gets the job done !! Always able to accommodate me. Garber Porsche Service Center is the best!! More

by FUCILE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul D’Aires
Report | Print
Aug 11, 2023 -

Garber Automotive Porsche Audi responded

We're delighted to know that Paul and our service team at Porsche Audi Rochester have been able to consistently meet your needs. Thanks for the positive feedback, we appreciate it! Safe travels in your Porsche Cayenne!

August 10, 2023

Great service experience from check in through check out! Car was ready before promised. Entire process took only minutes. More

by LMATUSEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Aug 11, 2023 -

Garber Automotive Porsche Audi responded

LMATUSEK, we're glad to know your service experience at Porsche Audi Rochester was efficient and met your expectations. Thanks for sharing this positive feedback!

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