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Garber Automotive Porsche Audi

Rochester, NY

4.9
753 Reviews

3955 West Henrietta Road

Rochester, NY

14623

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753 Reviews of Garber Automotive Porsche Audi

September 15, 2023

Dealer was efficient and thorough on service call. Dealer needs to facilitate courtesy car wash when done. More

by TURECKI0313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Sep 21, 2023 -

Garber Automotive Porsche Audi responded

Thanks for the feedback! We're glad to know you found our service efficient and thorough at Porsche Audi Rochester. Your suggestion about a courtesy car wash is noted, we always appreciate ideas on how to enhance your experience with us.

September 15, 2023

As usual everyone very professional and service took a short time, was explained well. Always a good experience. More

by CBEDETE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
Sep 21, 2023 -

Garber Automotive Porsche Audi responded

CBEDETE, we're glad to know you had a good experience with us at Porsche Audi Rochester. We appreciate your feedback and look forward to seeing you again!

September 14, 2023

Professional, courteous staff. Great space to work while waiting for service. Restrooms clean. Good irdtvyome experience More

by GAILDORRHERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure of names
Sep 20, 2023 -

Garber Automotive Porsche Audi responded

Gail, we're glad to know you had a positive first-time experience at Porsche Audi Rochester. Our team always aims for professionalism and courtesy. Thanks for the review!

September 14, 2023

Service department is outstanding. Always very knowledgeable and attentive to my vehicle needs and issues. More

by BRAD.PARKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Sep 20, 2023 -

Garber Automotive Porsche Audi responded

We're delighted to know that our service department at Porsche Audi Rochester has been able to meet your vehicle needs effectively. Thanks for the positive feedback!

September 14, 2023

I had a very pleasant experience. Extremely knowledgeable staff. Chris, the service advisor, was particularly helpful. More

by RETIREDAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 20, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know you had a pleasant experience with us at Porsche Audi Rochester! Your kind words about our knowledgeable staff and Chris, in particular, are greatly appreciated. Thank you for your review!

September 13, 2023

Toke care of all the needed repairs required for the car. Also gave me a loaner to let me get around the town for the day. More

by SPKEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know the names
Sep 18, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know that our team at Porsche Audi Rochester was able to assist with your car repairs and provide a loaner for the day. Thanks for sharing this positive feedback!

September 13, 2023

It was great all personal were great got out of there is less than an hr. All is good More

by ADELEO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and parts
Sep 19, 2023 -

Garber Automotive Porsche Audi responded

Thank you for choosing Porsche Audi Rochester for your service needs, we appreciate your positive feedback!

September 13, 2023

Easy and fast appointment as a new customer. Greeted well and met with the service manager who was very accommodating. Great experience overall. More

by KENLES98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dean
Sep 19, 2023 -

Garber Automotive Porsche Audi responded

KENLES98, we're glad to know your first appointment with us at Porsche Audi Rochester was smooth and efficient. Thanks for the positive feedback!

September 13, 2023

Brought the car in for a track inspection before attending a HPDE event. The service was through and completed quickly. More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul D'Aries, Tim Carney
Sep 19, 2023 -

Garber Automotive Porsche Audi responded

Craig, we're glad to know our team at Porsche Audi Rochester could provide you with a thorough and speedy service before your HPDE event. Safe travels on the track!

September 10, 2023

Curtious and knowledge personnel. They explained what is recommended, they explained their concerns and ultimately gave me the choice of what I wanted done. More

by MARCOFGAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Burke
Sep 13, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know you appreciated our knowledgeable team and the detailed explanations provided at Porsche Audi Rochester. We always aim for transparency in all we do, so it's great that this resonated with you!

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