Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Garber Automotive Porsche Audi

Rochester, NY

4.9
753 Reviews
Call Dealership (585) 334-1600
View Awards

3955 West Henrietta Road

Rochester, NY

14623

Directions

By Type

753 Reviews of Garber Automotive Porsche Audi

September 23, 2023

I always love working with Zach. Have been using service since 2014. They are knowledgable and keep my car working well. My only negative was wait time -i had to wait about three wee More

by CCMEAGHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Report | Print
Oct 02, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know that you've had a positive experience with Zach and our team at Porsche Audi Rochester. We appreciate your feedback about the wait time and will work on improving this aspect of our service. Thanks for sticking with us since 2014!

September 22, 2023

Both Pauls are great and a pleasure to work with. A nice experience in every regard. More

by SDEPERRIOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Report | Print
Sep 28, 2023 -

Garber Automotive Porsche Audi responded

Sdeperrior, thank you for your business and your kind review! - The Porsche Rochester Team

September 21, 2023

This was the best service appointment I have had at any dealership, including previous visits to Garber Automotive. Thank you. More

by MikeSC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The employees working the service counter
Report | Print
Sep 22, 2023 -

Garber Automotive Porsche Audi responded

We're delighted to know that your service appointment at Porsche Audi Rochester was the best you've had! We appreciate your kind words and look forward to serving you again in the future.

September 21, 2023

My car was ready much earlier than expected . Zach was very kind and was efficient . More

by LAPEDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Burke
Report | Print
Sep 22, 2023 -

Garber Automotive Porsche Audi responded

This is the kind of feedback we love to receive! I’m delighted to hear our team made servicing your vehicle as efficient as possible. Thank you so much from all of your friends here at Audi Rochester, and we hope to see you later on down the line. Take care!

September 21, 2023

Wrong parts installed, had to return to have correct ones ordered and installed next day More

by SJM107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jill Whitmire
Report | Print
Sep 22, 2023 -

Garber Automotive Porsche Audi responded

We’ve used your recent visit as a training opportunity for our team as we strive to provide the best possible service for our customers. I sincerely apologize for any inconvenience we caused and appreciate you allowing us the opportunity to fix it the following day.

September 19, 2023

We had an impeccable experience in buying our new car at Audi Rochester. David Mcaloose went above and beyond to help us with the documentation and deliver the car within 3 days. David was professional yet More

by Dibyendu Das (Dibs)
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David, Jabin, Jackson
Report | Print
Sep 20, 2023 -

Garber Automotive Porsche Audi responded

We're so glad to know that you had an impeccable experience with us at Audi Rochester. It's great to see our team, especially David, went above and beyond in assisting you throughout the process. We appreciate your recommendation! Safe travels in your new car!

September 17, 2023

I’ve always had a very positive experience whenever I visit the service department, superb service More

by MAESPEUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Burke
Report | Print
Sep 21, 2023 -

Garber Automotive Porsche Audi responded

We are honored to receive your support, Maespeut. Thank you! - Audi Rochester Team

September 16, 2023

Audi Rochester provided great service. They performed the work quickly and provided a complimentary inspection during the process. More

by DBACCHETTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach, Chris
Report | Print
Sep 21, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know you had a great experience with us at Audi Rochester! Our team is always here to provide quick and efficient service. Thanks for the positive feedback!

September 15, 2023

The service Porsche provided was excellent. I appreciated the video walk through and the detailed info it provided. More

by CATHERINE.CHIVERTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Sep 21, 2023 -

Garber Automotive Porsche Audi responded

Catherine, we're glad to know you found our video walkthrough and detailed information helpful at Porsche Rochester. Thanks for the positive feedback!

September 15, 2023

Great experience was in and out in less than 2 hours They took the time to understand my needs More

by MIKEP19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Bresnan and Pete
Report | Print
Sep 21, 2023 -

Garber Automotive Porsche Audi responded

Thank you for leaving us such a glowing review! It's fantastic to hear that you had an excellent experience buying your new vehicle, as it is our goal to meet the needs of customers. On behalf of everyone at Porsche Audi Rochester, congrats, and safe travels!

1
...
24
25
26
...
76