Ganley Chevrolet
Brook Park, OH
Filter Reviews by Keyword
By Type
457 Reviews of Ganley Chevrolet
Good price Great service Charlie was very professional. He got the car on a rack for my inspection. Answered all questions. We arrived at a price without a problem. Charlie was very professional. He got the car on a rack for my inspection. Answered all questions. We arrived at a price without a problem. Ruth was also very helpful and professional. More
Outstanding service The dealership did not have the truck that I was looking for but found it in a very short time at another dealership. The staff was very accommodating The dealership did not have the truck that I was looking for but found it in a very short time at another dealership. The staff was very accommodating in making sure that i was satisfied. More
GREAT SERVICE. FRIENDLY EMPLOYEES I FEEL LIKE A MEMBER OF ONE LARGE FAMILY WHEN I VISIT Ganley Chevy. beyond that, they have never failed to meet my needs and have done so with efficie I FEEL LIKE A MEMBER OF ONE LARGE FAMILY WHEN I VISIT Ganley Chevy. beyond that, they have never failed to meet my needs and have done so with efficiency and always ready to help me with any issue any of my 3 vehicles may have. and one of them is a Ford! More
Quick Fix Surprised they could get me in so quickly on short notice. I needed a tail light replaced and since it was a new car, It was Friday afternoon when I c Surprised they could get me in so quickly on short notice. I needed a tail light replaced and since it was a new car, It was Friday afternoon when I called for the appointment, thinking I would have to wait til the next week. Well, if I could bring it that afternoon, they’d fit me in. So I drove over. I had to wait at service desk because there were people ahead of me but once they got going it was not too long at all. I barely finished a cup of their new coffee. And they washed the car too. More
Poor post sales support We purchased a 2016 Escalade from the dealer and have had some issues with the vehicles. After the Salesperson agreed to reimburse us for a portion o We purchased a 2016 Escalade from the dealer and have had some issues with the vehicles. After the Salesperson agreed to reimburse us for a portion of the problems the salesperson is not responding to any of our messages. When I do reach him he sales he will follow up then disappears again. I can not recommend a dealer who does not stand by their product or employees. More
nice job! Even though I was late to my appointment due to a work commitment Holly did a great job of getting my vehicle in and got the work started. Even wh Even though I was late to my appointment due to a work commitment Holly did a great job of getting my vehicle in and got the work started. Even when she had to leave she passed my work order off to Dave who continue to keep me updated on the progress. My oil change and tire rotation was completed in the time that I needed it and I was on my way back to work. Great job to the entire Ganley service team ! More
Don’t trust their multipoint check Bought a 2015 Colorado. Drove it home 50 miles. The rear end starts whining and hear a loud thumping sound when I pull in my drive. I took it to a d Bought a 2015 Colorado. Drove it home 50 miles. The rear end starts whining and hear a loud thumping sound when I pull in my drive. I took it to a dealer near me. They put a brand new rear end in it and replaced a drive shaft. There was a bulletin on these issues. My truck was in the shop for two weeks waiting for parts. When I called to speak to them, I got the “hold please” for ten minutes. Then they said there was nothing they could do about it. Their service department cleared the vehicle for sale. I was told they were all certified techs. I have to question how their techs didn’t pick up on the noises I heard when I got off the highway. NEVER DO BUSINESS WITH GANLEY!! More
No pressure, efficient, courteous, smooth and fast. Staff was extremely courteous and efficient and went beyond what you would expect. No pressure to buy any car and brought all the ones I looked at ri Staff was extremely courteous and efficient and went beyond what you would expect. No pressure to buy any car and brought all the ones I looked at right up to the showroom door. My salesman had endless patience and suggestions on cars I hadn't even considered. Once I had decided on a car, we got some preliminary paperwork started and I came back the next morning with my trade-in and finished up, then on to the finance dept., which went smooth as could be, and I was finished without any sitting around and waiting between every step. When they announced a happy customer was on the way up front, it was true. More
Very friendly, and prompt service. I would recommend Ganley Chevrolet for all services. Very good to deal with, and that includes service. I called for an appointment, and got one when I would recommend Ganley Chevrolet for all services. Very good to deal with, and that includes service. I called for an appointment, and got one when I wanted it, and they took my truck, and serviced it. More
Service Holly was very knowledgeable. Ans. all questions. Was very friendly. Work was done in record time. I especially appreciated the car being washed. Ev Holly was very knowledgeable. Ans. all questions. Was very friendly. Work was done in record time. I especially appreciated the car being washed. Everything was great. More