Ganley Chevrolet

Great salesman nate Great buying experience. Great salesman. Nate Have recommended the salesman to my friends and family.loved the whole buying experience.very friendly Great buying experience. Great salesman. Nate Have recommended the salesman to my friends and family.loved the whole buying experience.very friendly staff and knowledgeable. More

Service review Fast, courteous, professional service. Great job and welcome car wash also. Minimum wait time. Customer room clean and had beverages available. Comfor Fast, courteous, professional service. Great job and welcome car wash also. Minimum wait time. Customer room clean and had beverages available. Comfortable seating. All work done quickly. More

Steve Dezsi I was impressed with how Steve answered all of our questions., He was extremely honest and courteous. I would recommend him to anyone who is interes I was impressed with how Steve answered all of our questions., He was extremely honest and courteous. I would recommend him to anyone who is interested in purchasing a vehicle. Outstanding salesman. More

Price Discrimination This week I experienced what I 100% believe to be price discrimination when I got my tires installed, and just wanted to tell my story to hopefully he This week I experienced what I 100% believe to be price discrimination when I got my tires installed, and just wanted to tell my story to hopefully help someone avoid a similar situation. I’m a very young, short, white woman who works at a tire company as a web developer. My 2015 Chevrolet Sonic LT needed the tires replaced, so I bought tires through my company and scheduled an appointment to have them installed at a local dealership this past Tuesday (mistake number 1). Tuesday afternoon came and I loaded my tires into my tiny car and drove over to the dealership I’m . The service advisor, Holly, informed me that the total would be $139.80 ($35.95 p tire) for installation labor and disposal. Red flags popped up in my head, because this definitely seemed on the higher end of the price spectrum for mount and balance. I should’ve just turned around and walked out, but I didn’t (mistake number 2). Two hours later, the tires are on and Holly walks me to the register to pay. Much to my surprise, the disposal fee wasn’t included. It came out to $166.08 after tax! Frustrated, I paid and walked out. Later that night I was messaging some of my coworkers, and they all agreed that I was way overcharged. My coworker, let’s call her Prince, tells me a story about how she had went through price discrimination for an auto repair in the past, and how this situation reminds her of that experience. She convinced another one of our coworkers with a deep, manly voice who knows everything there is to know about tires, to call the dealership and request a quote. He called the dealership at 3:15pm today and spoke to a service advisor named Dave. He told Dave that he had tires that needed to be installed on his 2015 Chevy Sonic LT. He was very clear that he had already purchased the four tires elsewhere and was just requesting a quote for mount and balance plus disposal. Dave quoted him $83.10 TOTAL ($17.95 p tire for installation plus $3.00 p tire for disposal). Prince called the dealership and spoke to Dave who was very confused as to why I was charged so much. He transferred her to Holly who told her that she needed to look into it and that she would call her back. 15 minutes later, she calls back and claims that I was charged 100% more because I didn’t purchase the tires there. Yet my coworker specifically said in his request for a quote that he already had the tires and just needed them installed. Whatever, she keeps playing stupid and refuses to transfer me back to Dave so Prince hung up. First of all, why would I be charged double for service just because I already had the equipment? That doesn’t make sense and is horrible business. Holly refused to address this. Second of all, why was a man quoted a much lower price than me for the same exact service? Holly called this irrelevant. My conclusion: Either Dave was giving incorrect quotes or this is a classic case of price discrimination. I feel taken advantage of and incredibly upset. Lesson learned. Avoid this place like the plague if you aren’t a white, manly man. Otherwise you’ll get charged 100% more for the EXACT same services. More

Great staff Staff is helpful and accommodating. Staff keeps you informed on the status, issues, and cost, as well as when the work is expected to be completed. Staff is helpful and accommodating. Staff keeps you informed on the status, issues, and cost, as well as when the work is expected to be completed. More

Awesome Customer Service Ganley Chevrolet provided me with an EXCELLENT car buying experience. Corey G. was my sales consultant and he was AWESOME. Corey made the process so Ganley Chevrolet provided me with an EXCELLENT car buying experience. Corey G. was my sales consultant and he was AWESOME. Corey made the process so easy. I appreciated his patience and even staying past closing hours to work with me. Corey you are THE MAN!!! More

High price repair. I found out another Chevy dealership in ( Strongsville) would have charged me $170 less for the same job.. Service manger John basic I found out another Chevy dealership in ( Strongsville) would have charged me $170 less for the same job.. Service manger John basically told me too bad then hung up on me.. More

Best Dealership EVER! Everyone was very polite and willing to help, Pete who initially took care of me listened to what I was looking for and found me a couple of choices, Everyone was very polite and willing to help, Pete who initially took care of me listened to what I was looking for and found me a couple of choices, of course I wanted all the bells and whistles included which he had to find for me. Pete was also leaving that day for vacation and introduced me to Al who was equally friendly, attentive and assuring I would be taken care of. From the time I picked my Trax to the time I left the parking lot every employee who I had contact with was wonderful. I would recommend this dealership to anyone! More

Excellent Service, Friendly and Knowledgeable Personnel From the moment I walked in, I was immediately greeted and directed to a waiting area for refreshments. I met with Chad, who was likable and helpful i From the moment I walked in, I was immediately greeted and directed to a waiting area for refreshments. I met with Chad, who was likable and helpful in our search for a used car that fit my wants, needs, and budget. He helped me select a vehicle to test drive within minutes, and then had another associate come with us for the ride. Mark was well read on the car and knew its features and specifications very well. His insight on the vehicle and his explanations helped me understand what made the vehicle I was driving stand out from others I had looked at, and ultimately aided in my decision. Upon returning from the drive, Mark brought out another car that better suited my desires and in turn hopped back in that one for a second drive. When it came down to it, Chad, Mark, and Holly, another associate who was friendly and offered her assistance when Mark and Chad were busy, were all great helpers and assisted in my purchase of a vehicle that I am more than happy with. More

Very helpful staff and professional. Very helpful staff and excellent service department. Also sales rep was very helpful with what I was shopping. Also the financial rep was very profes Very helpful staff and excellent service department. Also sales rep was very helpful with what I was shopping. Also the financial rep was very professional and helpful. More