Ganley Chevrolet
Brook Park, OH
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457 Reviews of Ganley Chevrolet
Excellent service I have a 2 year old and 4 month old that I had to bring to turn in my lease and lease a new Equinox. Cody Deszi was very accommodating to my needs an I have a 2 year old and 4 month old that I had to bring to turn in my lease and lease a new Equinox. Cody Deszi was very accommodating to my needs and got my paperwork done quickly so I could get the kids home for naptime. More
Oil Change It was easy to schedule a appointment online for the next day with Pete for a oil change. They were ready at the time given. It was easy to schedule a appointment online for the next day with Pete for a oil change. They were ready at the time given. More
Not pressured,honest I originally wanted a color combination not available any longer. Pete gave me back my $200 and didn't try to pressure me to purchase a different veh I originally wanted a color combination not available any longer. Pete gave me back my $200 and didn't try to pressure me to purchase a different vehicle.A few days later I decided what I wanted ,I called Pete and we made a deal that satisfied us. More
whatever it takes to get the deal done they went above and beyond to get me the loan for my wifes new chevy trax. thanks for helping keep her happy you all did great. they went above and beyond to get me the loan for my wifes new chevy trax. thanks for helping keep her happy you all did great. More
Worst experience ever at a car dealership Yesterday we test drove a vehicle and when we returned to the dealership we were told someone had purchased the car while we were driving it. The mana Yesterday we test drove a vehicle and when we returned to the dealership we were told someone had purchased the car while we were driving it. The manager told us it was "our tough luck" that this happened. Our salesman Nathan would not support us and after two hours wasted we walked away without a car. Today I received an email from Nikole in customer service inviting us to return to them and test drive a different car. NEVER have I heard of this type of thing happening! The manager was very smug and rude. We told him that we were going to buy that car and he said, " but you didn't, did you?" and laughed in my husband's face. Needless to say we won't be returning ever. More
Lease Was a great help and great deal, went to many dealerships thst day and ended at Ganley. I should’ve started there because no one was Better Was a great help and great deal, went to many dealerships thst day and ended at Ganley. I should’ve started there because no one was Better More
purchase of a new car This process was made very smooth by Corey. He spoke to me and listened and then together with Marco they made it happen! I will recommend Corey and G This process was made very smooth by Corey. He spoke to me and listened and then together with Marco they made it happen! I will recommend Corey and Ganley to any friends and family in the market for a vehicle. I have received several follow up calls, making sure that everything was good and making sure all of my questions were answered. Thanks Corey, Marco and Gankey for a great experience! More
New Car Purchase from Cody Our salesman was both professional and personable. He was courteous, knowledgeable and committed to meeting and the exceeding our expectations. As Our salesman was both professional and personable. He was courteous, knowledgeable and committed to meeting and the exceeding our expectations. As a result, we are looking forward to another new car purchase next year. More
Very.welcoming Salesman met us at the door and knew my name! Was very pleasant and worked well with us. Was not pushy and will definitely buy from him again. Salesman met us at the door and knew my name! Was very pleasant and worked well with us. Was not pushy and will definitely buy from him again. More
Customer Focused Service Department My car required an expensive repair for a transmission seal. This type of repair, in my opinion, is not normal for a car with only 51,000 miles and h My car required an expensive repair for a transmission seal. This type of repair, in my opinion, is not normal for a car with only 51,000 miles and has been maintained in accordance with the manufacturer's maintenance schedule.. This was the second major repair not related to normal wear and tear within the last year. The service representative and service manager were very helpful and proactively brought the issue forward to GM Goodwill. Their effort, on my behalf, was successful and the cost to me was reduced significantly. and greatly appreciated. I do want to mention that based on the last year as my car hit the 50,000 mile mark that the vehicle itself is becoming a concern to me in regards to reliability and frequency of repair from inherent design or factory installed/assembled parts. Three other members of my immediate family own vehicles from other manufacturers and have similar or in one case more than twice the mileage than my vehicle. Yet, despite their vehicles being older and/or higher mileage, their mechanical repairs have only been associated with normal wear and tear. More