Galpin Ford

When I arrived Vic greeted me and here we went , offered me a cup of coffee and 2hrs later I had my 2011 Ford Edge with new Ford my touch and cant tell you enough the level of professionality thru the whole me a cup of coffee and 2hrs later I had my 2011 Ford Edge with new Ford my touch and cant tell you enough the level of professionality thru the whole dealership. "THANK YOU ALL" will be back More

What can I say about Galpin Ford? They are the best. I'm Kevin Berry and I recently bought an F150 pick up from Galpin. I was helped by Phil Englander and he did everything in his power to help me. He d Kevin Berry and I recently bought an F150 pick up from Galpin. I was helped by Phil Englander and he did everything in his power to help me. He didn't try to sell me the truck, he tried to help meet my needs buying the truck. I won't go into details on the deal but I have a disabled son, was upside down in the car I owned and had bad BAD credit. Phil Englander talked to Ford directly, explained my situation, and worked with me on the deal. He got me the truck I wanted at a price I could afford. Wait....I know what you are thinking...Kevin, you got a basic stripped down truck at a high interest rate due to your credit and they didn't even try to help...NO...I got an F150 Super Crew Ford FX2 LOADED....my payments? $250 bucks less than I expected them to be and right where I could afford and appreciate the truck. Financing? Through Ford and at a rate that made me cry. Before this truck, my son had to lay down in the back seat of my car AND the wheelchair didn't fit in the trunk. NOW, my son gets out of the chair and hops up into the cab like nothing. The greatest joy of this is seeing the smile on his face because of his sense of self accomplishment. He actually has a can do attitude and wants to only take the truck when we go places because now, he can do it himself. Galpin went overboard on us. They didn't act like car salesmen. They didn't try to cheat me as car salesmen are known for. They treated us like family. In fact, we almost consider them family. I will never buy another vehicle from anywhere else. PERIOD I would like anyone to challenge my review. PROVE ME WRONG... I was turned down by other dealers....in fact, just down the street from Galpin Ford, we were turned down by a Ford dealer that promised us the best deal possible. They made us sit there for 8 hours on a Sunday night to tell us no after telling us all the way up to that yes. In fact, they lied to us. We found out later that this dealership didn't even run our credit. How can they turn us down? The salesmanager answered that with "I want to make money on you and you are too smart to let me" Exactly his response when I questioned him on turning us down. We left there, spent 45 minutes with Phil Englander at Galpin Ford and that was only to do the closing paperwork. You want a car or truck and you want it the right way..where you actually walk away feeling good about the purchase???? GO TO GALPIN!!! Tell Phil that Kevin Berry sent you and see how you are treated. By the way, I do not work for Galpin. I've never worked for Galpin and I am not assocated with them. This is simply a satisfied customer singing the praises of a dream come true and if you don't believe me, I would be glad to send you pictures of my family and I in the truck, my son's mile long grin because he can do it himself!!!! More

If you are looking for the best car salesman ever then go George Rice at Galpin Ford. He was the only one out of all the car dealers in the area that helped me and he treated me with respect and kindness and George Rice at Galpin Ford. He was the only one out of all the car dealers in the area that helped me and he treated me with respect and kindness and got me more money for my trade and a new car with 0% financing. Go see George - he'll help you and he's the best! More

I had a amazing Experience at Galpin. I just want to say, THANK YOU to the sales team over at Galpin Ford. The salesman was unbelievable at answering all my questions and needs. I ended up getting a ama say, THANK YOU to the sales team over at Galpin Ford. The salesman was unbelievable at answering all my questions and needs. I ended up getting a amazing deal on a New 2010 Ford Edge! They made my car buying experience painless and successful. I highly recommend anyone searching for a quality car and even more, somewhere that will treat you with respect and honesty! More

I hate to this, but I have to share what they did to my wife's 10 years anniversary gift/ Valentines Day gift. They Sold me a car on Sat 2/6/10 paid $2000 drive-off and they agreed to have the car clean wife's 10 years anniversary gift/ Valentines Day gift. They Sold me a car on Sat 2/6/10 paid $2000 drive-off and they agreed to have the car cleaned and ready for Monday the 8th. One hour after I left the dealer Mr. David Choi the Sales Manager called to let me know that deal was off and that was it. So I call them back and explain to them that I cannot take back a gift that I just gave to my wife. Mr. David Choi did not offer any options but to call the deal off. Next day on Sunday the 7th my brother-in-law and I went to see Mr. David Choi in his office to try to see what realy happend. After few minutes of talking very respectfully to Mr. David Choi, he simply kicked us out of his office. So I went ahead and file a lawsuite against the owner Mr. Herbert F Boeckmann II and his dealership Galpin Motors, Inc. I am also going to file a complain against the dealer with DMV Investigator, BBB, and Federal Trade Commission. Now, before I was going to do all this I did let them know of my actions and they simply told me off. This company must learn a good lesson, please beware. More

I've only had one bad experience at Galpin service dept. That was with a guy who's no longer there, I now see why he's gone. I didn't buy my car from Galpin, but the way I was taken care of, you wouldn' That was with a guy who's no longer there, I now see why he's gone. I didn't buy my car from Galpin, but the way I was taken care of, you wouldn't know it. I had a warranty issue that one service writer told me FORD wouldn't fix. I left po'd, I went back a few months later long after my warranty had expired. I told them what had transpired with the first service writer. I explained the situation, and Jermaine Nixon took my car and got the problem fixed for a very minor co-pay on my part. Galpin saved me money, and made me love my car again. Next time I want a new car I'll be going to Galpin for sure! More

It took far to long to complete the deal but with Home Depot x-Plan pricing we got our truck at 1% below dealer invoice and they gave us more for our trade than any other dealer. Not funny numbers either Depot x-Plan pricing we got our truck at 1% below dealer invoice and they gave us more for our trade than any other dealer. Not funny numbers either as we stated with the dealer invoice and then added the trade so the numbers could not get lost in the deal. More

I built my perfect Mustang on the Galpin Ford website and submitted my request for a quote. An internet sales manager emailed me with a quote for this car and said he had pre-selected several models that mat submitted my request for a quote. An internet sales manager emailed me with a quote for this car and said he had pre-selected several models that matched what I was looking for. When I arrived for my appointment, I was introduced to another sales manager who took me into a lot the size of a football field and asked me to "just pick one". He had no knowledge of any preselected vehicles or the specifics of what I was looking for. When I asked if I could have a car built from the factory with my preferences, I was handed over to another sales manager who strongly persisted on selling me a car from their inventory. A couple days later, he called to say he located a vehicle with similar features to what I wanted, and offered a "very special deal" that was well over full MSRP than if we ordered a car from the factory. They also offered about half the KBB value for my trade in. I did not accept the deal. Overall, it was a very frustrating experience, I felt deceived and pressured. Buyer Beware! More

While shopping for an SUV I had the opportunity to visit several car lots and found the best deal on the best truck for my needs, an Explorer. I have taken my truck in for oil & lube and a few other thin several car lots and found the best deal on the best truck for my needs, an Explorer. I have taken my truck in for oil & lube and a few other things and have found all the people I've dealt with to be helpful and knowledgable. More

Went there to try to close a deal on a car. I have less than perfect credit so I was told to come back with a co-signer. I got the co-signer with a 780 fico score. I still couldn't get approved. They wante than perfect credit so I was told to come back with a co-signer. I got the co-signer with a 780 fico score. I still couldn't get approved. They wanted my co-signer to be the primary borrower and leave me out of the loan. They also refused to show me how much they would give for my trade-in. All there claims of wanting your trade-in and your past is past and we'll help you not be upside down on your loans are lies. They have misleading ads on radio and on their websites. This is my honest opinion, please beware of this dealership. More