Galeana Kia
Fort Myers, FL
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284 Reviews of Galeana Kia
Service dept is terrible, have had problems twice under warranty. First was a tire problem they refused to acknowledge. Instead they did unnecessary front end alignments ($$$ warranty revenue). Second, as warranty. First was a tire problem they refused to acknowledge. Instead they did unnecessary front end alignments ($$$ warranty revenue). Second, as a snowbird I paid for an oil change when leaving for the summer, a month after returning I checked the oil and it was black, it was never changed! When I purchased the vehicle I went to a dealer in Naples because Galeana, pre covid, was impossible to deal with and undervalued my trade. Possibly I am being punished for that? I won't step foot in this rip off dealer again. More
I live in Naples and decided to venture outside to Ft. Myers. What a great experience from the first call from Tom and the Finance Dept. They made choosing a car and financing it so easy. I love Kia and w Myers. What a great experience from the first call from Tom and the Finance Dept. They made choosing a car and financing it so easy. I love Kia and will only buy my cars from here. Thank you so much! More
I worked with Tom remotely and picked up in person. Tom knew his stuff!- He was able to answer all my questions, was very responsive, and just all-around a pleasant person to work with. The buying proc Tom knew his stuff!- He was able to answer all my questions, was very responsive, and just all-around a pleasant person to work with. The buying process was simple and enjoyable with him. Recommend working with Tom. More
Tommy was one of the best salesman I’ve ever had the pleasure to speak to. Tommy did not pressure me what so ever and gave my wife and I the best deal on the market. I’m very happy to have came to G pleasure to speak to. Tommy did not pressure me what so ever and gave my wife and I the best deal on the market. I’m very happy to have came to Galeana Kia and left with a 2023 Kia Soul. Thank you so much Tom More
Straight deal done without pressure. Everyone at the dealership was affable and attentive. The finance manager was very considerate and explained each document in detail. Very happy with Everyone at the dealership was affable and attentive. The finance manager was very considerate and explained each document in detail. Very happy with this purchase. More
A great dealership to visit and talk with! Kieffer was awesome in his time with us to answer any questions we had and made the whole purchase process a pleasant experience! Kieffer was awesome in his time with us to answer any questions we had and made the whole purchase process a pleasant experience! More