Galeana Kia
Fort Myers, FL
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284 Reviews of Galeana Kia
Rich was so helpful I can't say enough great things about him. All I needed was to buy out my lease and I was totally stressed because of family issues and I was exhausted. He took the best care of me, He him. All I needed was to buy out my lease and I was totally stressed because of family issues and I was exhausted. He took the best care of me, He walked me through the process and was totally professional on top of just being a super kind person. He could tell I was preoccupied and tired and he sat with me while the accounting department did its paperwork. It was a wonderful experience. Rich and the others were great. I will go back to this dealership next time I need a car! Highly recommend. More
I purchased a vehicle at this dealership and up until now have been very pleased with the sales/service departments. I have not had a reason to call them for the past 6 months until today. THEIR PHONE SYST have been very pleased with the sales/service departments. I have not had a reason to call them for the past 6 months until today. THEIR PHONE SYSTEM IS THE WORSE. I was the #1 person in line for the service dept to answer and after 15 minutes I hung up. Tried again, same thing. Called the operator, they put me back into the que. Tried the sales dept as well, same thing. Don't try to call and speak with someone. I even had the salespersons extension, response is they don't have this number!!!! More
Excellent customer service! Our sales agent, Tommy, was incredibly attentive, helpful and friendly. He answered all the questions we had and made the process quick and easy. Our sales agent, Tommy, was incredibly attentive, helpful and friendly. He answered all the questions we had and made the process quick and easy. More
Rich was warm and inviting! Definitely took the time and initiative to find me the perfect car ! Reo I believe his name was , was very helpful and spoke about everything down to Definitely took the time and initiative to find me the perfect car ! Reo I believe his name was , was very helpful and spoke about everything down to the T (along with rich ) happy with my Kia ! Kids love it More
Tom was nothing but helpful throughout the entire process from ordering the car, to keeping me updated on its delivery status, to finalizing the purchase! I’d highly recommend him as a sales agent and would from ordering the car, to keeping me updated on its delivery status, to finalizing the purchase! I’d highly recommend him as a sales agent and would definitely work with him again. More
Rich was very engaged and attentive to all our concerns. He put himself on our agenda and never once made us feel uncomfortable. I have has a previous encounter with someone else that basically turned us of He put himself on our agenda and never once made us feel uncomfortable. I have has a previous encounter with someone else that basically turned us off a few months back. We stopped by to just look at inventory and happened to be gretted by Rich. So happy we were as he showed us that we could do actually do business at this dealership. More