Future Ford of Roseville

Excellent maintenance service I drove in without an appointment and was attended by Randy promptly. Service was over within the due time and I had the vehicle report sent to me via I drove in without an appointment and was attended by Randy promptly. Service was over within the due time and I had the vehicle report sent to me via email and text. I was informed about the other necessary issues which needed attention but there was no pressure. As an icing on the cake my truck was washed, tires polished and the interior vacuumed. Thanks for doing this. More

Performed repairs as requested Had alignment done on vehicle, vehicle drives straight with no issues, repair performed in timely manner, also provided estimates and answers to my qu Had alignment done on vehicle, vehicle drives straight with no issues, repair performed in timely manner, also provided estimates and answers to my questions of separate repairs. More

Life is a breeze with my new Lincoln I love my new purchase more and more every day. I find new features all of the time. The staff is so friendly and helpful and make me feel comfortable I love my new purchase more and more every day. I find new features all of the time. The staff is so friendly and helpful and make me feel comfortable. It's difficult for me to find a ride to get my car serviced and they came to my house and picked my car up and brought it in for me. I am very pleased with the overall service and the vehicle itself. More

2015 Mustang Service I recently had a charging system issue with my 2015 Mustang. It turned out to be a bad battery, which was fortunately still under warranty, so I got a I recently had a charging system issue with my 2015 Mustang. It turned out to be a bad battery, which was fortunately still under warranty, so I got a free replacement. I worked with John Green in the service department and he was great! Kept me updated and made sure I didn't waste my day at the dealership. More

Oil change service The did an oil and filter change, rotated the tires, topped up fluids, safety check, all with in the time they said it would be completed. good friend The did an oil and filter change, rotated the tires, topped up fluids, safety check, all with in the time they said it would be completed. good friendly service. More

customer service I was greeted by more than 1 person with a friendly smile and good morning how can I help you? The one feedback I would give is that I just bought th I was greeted by more than 1 person with a friendly smile and good morning how can I help you? The one feedback I would give is that I just bought the car less than 2 months and my back breaks are at 50%. I do lyft and have done 7500 miles in less than 2 months. I am not hard on my breaks and they shouldnt be this low. The car is a 2014 dodge ford fusion. I am about safety and I am sure Ford is too. Since I am a full time lyft driver on the road all day and all week long I wish they service dept would of just changed the brakes. They already make a nose that is annoying. I am not sure when these breaks are going to fully go out but why take the risk. I plan to go back to the dealership and talk with the manager. But I feel that your customer service should of just changed them. It is an estimate and what if they are less than 50%? More

Happy Needed a new battery. They fixed me up with one and also did a maintenance service. Jim was very helpful. In fact I always have great service whenever Needed a new battery. They fixed me up with one and also did a maintenance service. Jim was very helpful. In fact I always have great service whenever I have to go there. More

Great Experience Great experience with Future Ford Roseville. Able to get what we wanted and were not pressured to buy something that wasn’t for us. Sales and finance Great experience with Future Ford Roseville. Able to get what we wanted and were not pressured to buy something that wasn’t for us. Sales and finance personnel were great. More

Servie was quick, thoroughly and well explained I stopped in without a reservation for an oil change and the 20,000 maintenance check. The explained what they would do, and in an hour and half the c I stopped in without a reservation for an oil change and the 20,000 maintenance check. The explained what they would do, and in an hour and half the car was ready and they explained all the items that they checked and what I should look out for on the 30,000 check up. I drove away with the confidence that the car was in excellent running condition. They were very friendly as well. I'll be back for sure. More

great Darrell was easy to talk to, had a good time. only knock was wait time, guess everybody likes their service as much as I do. Darrell was easy to talk to, had a good time. only knock was wait time, guess everybody likes their service as much as I do. More