Fullerton Ford
Somerville, NJ
Filter Reviews by Keyword
By Type
545 Reviews of Fullerton Ford
Traded my Nissan Altima for a Fusion 2 1/2 years ago, then I had a wonderful surprise that I could get out of my lease early and get into a new Escape with no penallties. I am so glad I got introduced t then I had a wonderful surprise that I could get out of my lease early and get into a new Escape with no penallties. I am so glad I got introduced to Fullerton and the Ford family. A great experience, everyone was easy to deal with, great pricing and my salesperson was awesome. A transformed Ford buyer for life. More
Had an oil change and tire rotation, Took them 15 mins! I was amazed by the speed of the work. No other place is like that. And the service manager is such a handsome man! was amazed by the speed of the work. No other place is like that. And the service manager is such a handsome man! More
Service was great love the commercials service treated me great . Alan was very helpful with my visit. Waiting room was very clean and net. Good snacks while you wait great . Alan was very helpful with my visit. Waiting room was very clean and net. Good snacks while you wait More
I bought my car from liccardi and i was not happy at all with there service or the way the sales people trated my,so i tried fullerton ford that a friend had told me about how she is always treated great.I with there service or the way the sales people trated my,so i tried fullerton ford that a friend had told me about how she is always treated great.I must say i was traeted like i bought my car there and dina took time to help me with my phone and fred also helped with navigation that my dealer did not have tim to show me .This dealer is the best ford dealer around. . More
Fullerton is one of the best group of guys out there. I recently purchased a vehicle here and the transaction was great. They have the best staff, and did everything to make sure I was satisfied. If you ar recently purchased a vehicle here and the transaction was great. They have the best staff, and did everything to make sure I was satisfied. If you are in the market for a new or used vehicle, go see the guys at Fullerton. I have been buying cars for over 20 years, and this was by far the best I've been treated. I am local to the Somerville area so I will definitely be back for service and would recommend these guys to my friends and family. if I could give them 10 stars I would. truly a professional group, and will give you the service you deserve. Thanks to Fullerton ford for the best buying experience. you guys are amazing! More
I purchase a 2013 Ford Fusion Energi. The sales staff was I purchase a 2013 Ford Fusion Energi. The sales staff was very friendly and easy to deal with. I was allowed to test drive my new car for about on I purchase a 2013 Ford Fusion Energi. The sales staff was very friendly and easy to deal with. I was allowed to test drive my new car for about one hour by my self. Negotiation for the car was simple and fair. No high pressure and no phony offers! Also the finance department found me great financing though Chase, so I could use the Ford Rebate, saving me another $1500.00. WOW. This was a nice experience and I would Highly Recommend buying a car from Fullerton Ford Somerville, NJ More
I am rating the service department only as I have no real issues with the sales crew. I have brought my 2010 F250 to the Fullerton service dept twice now and both times had an incredibley bad experience. B issues with the sales crew. I have brought my 2010 F250 to the Fullerton service dept twice now and both times had an incredibley bad experience. Both times they performed unnecessary work that I didn't ask for and charged me for it. Both times they kept my vehicle for just over a week which is completely unacceptable! I had very similar problems with this service center with my previous truck and swore I'd never go back there again, but since one of my issues was under warranty (which they didn't honor, but that's another story) I really had no choice. Then there's the cost. You will likely get a better price going anywhere else then here. So basically if you like overpaying and being without your vehicle for a week + then paying for additional services not requested this is your place. But if you want fair and reasonable service I'd try just about any place else. More
Fantastic Service. Work was completed in agreed amount of time. Doug worked with my extended warranty company to get me soem money back. Saved me more money in time! Car runs much smoother and I fe of time. Doug worked with my extended warranty company to get me soem money back. Saved me more money in time! Car runs much smoother and I feel much safer! More
My wife and I have been customers of Fullerton Ford for nearly 8 years now. We bought a new 2005 Ford Five Hundred at Fullerton and have had all of its service done here. Fullerton's mechanics have done ou nearly 8 years now. We bought a new 2005 Ford Five Hundred at Fullerton and have had all of its service done here. Fullerton's mechanics have done outstanding work such that the car has never had to be taken back to have the same work done over. My service manager, Fred Avila, had done a fine job of keeping us informed of what needs to be done and why. The work is cost quoted up front and if other issues arise, we are always informed in advance, quoted a cost and the consequences of it not being done. I believe in keeping my Ford all Ford. That is, I prefer to use Ford parts and I choose to use Ford trained mechanics working on it. This practice has kept our car moving and not in the shop awaiting repairs. The personnel at Fullerton are cordial and respect my time as well. The bottom line is that my wife and I heartily recommend Fullerton Ford for sales and service. In over 35 years of buying cars, I cannot ever remember any other dealership that has been as responsive. We choose Fullerton. More
I recently bought a new 2013 Ford Escape from Fullerton Ford and could not have been happier! Chris Jones was extremely helpful and friendly, not your typical pushy salesman. I was actually looking for a Ford and could not have been happier! Chris Jones was extremely helpful and friendly, not your typical pushy salesman. I was actually looking for a used Ford Escape, but ended up buying a new one because we were able to work out an almost equal price, but for the newly updated vehicle. Everyone my wife and I dealt with was extremely friendly and the whole process was very smooth and pleasant. I will certainly be making another purchase from Fullerton (particularly Chris) and will be encouraging everyone I know to do that same! More