Fullerton Ford

Great Serrvice all around!! Went into Fullerton ford on a Monday , ended up speaking with Mr. Nick Lutz. I had already contacted him about looking at the ford focus ST. Got to th Went into Fullerton ford on a Monday , ended up speaking with Mr. Nick Lutz. I had already contacted him about looking at the ford focus ST. Got to the dealership and he already had the car ready to go at the front door. We drove it, came back looked at some numbers and realized that it was a bit much for me. I gave him a price of where id like to be on a monthly basis and he walked me over to the fusions. My eye caught sight of a 2016 deep impact blue Fusion with black 5 spoke rims. I immediately fell in love with the car. Nick Immediately found a car with the same interior package and same motor set up and we went for a drive. I fell in love with how smooth the car drove. We got back to the dealership and looked more numbers and by the end of the time I spent there I put a down payment on the car. I came back Wednesday and finished up all the paperwork with Nick and went through all the financials with Bobby. The car was sitting right outside the door where we were finishing the paperwork and all I wanted to do was go and drive it. I gave them the rest of my down payment and drove the car home! Awesome experience! definitely recommend anyone to go there and look at other cars even if they really only want one single car! When talking to Bobby, he went over other plans for me. Plans that would cover the car if any dings dents scratches that aren't to serious. He told me what the cost would be total along with what it would add to my monthly payments.. Ended up going with that plan as well. More

Great Service from Start to Finish I came in today to meet with a representative about potentially upgrading my '13 Mustang. I met with Nick Lutz and I was met with nothing but utmost I came in today to meet with a representative about potentially upgrading my '13 Mustang. I met with Nick Lutz and I was met with nothing but utmost professionalism and attention. Nick walked me through Fullerton Ford's Trade-In Program and gave me detailed information about eligibility requirements. After sharing with him the car I was interested in getting '16 Mustang, he took me to the lot to take a look and to take a test drive. During the test drive, Nick made sure I was informed of the new features of the car compared to the older model making the test drive as smooth as possible. During the usually awkward conversation about price, Nick remained professional and listened to my needs and limitations. He kept true to his word about keeping the car as close to our conversation as possible. While I did not deal with this person directly, I learned that Rob Atanasov was incredibly helpful in this process of keeping the final number as close to my limit as possible. Finally, I met with Craig Barrett from Finance and he was nothing but helpful throughout the entire discussion. I am always nervous about going into a car dealership as I feel the staff would just focus on their "bottom line." It did not feel that way for me during this experience. I highly recommend Fullerton Ford if you are looking to get a new car and I also highly recommend asking for Nick. More

Easy Dealing I would definitely recommend this dealership to anyone who is looking to buy or lease a new Ford. The selections are great and the buying/leasing pro I would definitely recommend this dealership to anyone who is looking to buy or lease a new Ford. The selections are great and the buying/leasing process is friendly and easy. The sales staff is very knowledgeable of the various product offerings and they are very helpful in selecting the right vehicle for your needs. The car buying process can be very challenging but I had a very pleasurable experience an I'm also very happy with my new Ford Explorer. More

Remarkable service, incredible selection Absolutely would recommend this dealership to anyone who is looking to lease or buy a vehicle. They have an impressive lot of vehicles, but more impor Absolutely would recommend this dealership to anyone who is looking to lease or buy a vehicle. They have an impressive lot of vehicles, but more importantly they have a great staff who are very professional and knowledgeable. Mr. Lutz guided me through the whole process, and answered every question I had without hesitation. I could not have asked for a more complete car buying process. I had been shopping around and I am glad I did not make a purchase before I visited Fullerton Ford. More

Great service Nick and John were extremely helpful and great to deal with my entire time there! Will definitely look to do business with them again in the future Nick and John were extremely helpful and great to deal with my entire time there! Will definitely look to do business with them again in the future and recommend them to friends! More

overall a quick and positive experience It was a comfortable experience from the start until the end. This is the second time I've been to fullerton for a car purchase and both times have b It was a comfortable experience from the start until the end. This is the second time I've been to fullerton for a car purchase and both times have been a success. More

Amazing Experience My visit to Fullerton Ford was a very pleasant one, Nck Lutz was very helpful from the time I arrived until I drove off in my new Ford Explorer. Nick My visit to Fullerton Ford was a very pleasant one, Nck Lutz was very helpful from the time I arrived until I drove off in my new Ford Explorer. Nick was very patient and explained everything in detail, as well answering every question asked. I was able to get more in my truck than expected. I would recommend this dealership to anyone looking to own a ford. More

Excellent Experience!!!!!! I have been shopping for a certified pre-owned for quite some while now. Nick Lutz found me the perfect Ford Explorer Sport, John Petrucci got me appr I have been shopping for a certified pre-owned for quite some while now. Nick Lutz found me the perfect Ford Explorer Sport, John Petrucci got me approved for an extremely low rate. During the entire finance process, I was in and out within an hour!!!! Joe Orlando and Rob Atanasov (managers) gave me all the tools to make a well informed decision. Nick also showed me the new state of the art service facility Fullerton Ford just built, and introduced me to my service adviser Dave Greenwald. Overall, the best experience that anyone could ask for. Highly recommended facility. More

Unprofessional We were looking for a new used car. This dealership requires you to put down a $500 deposit just to start negotiation. Really? It was late on a weekd We were looking for a new used car. This dealership requires you to put down a $500 deposit just to start negotiation. Really? It was late on a weekday night and they wanted to make sure we were serious. This is unethical in my eyes as now you are more likely to accept their offer because they have some of your money. Sales guy will also tell you that they can get you good pricing, but will start to play games once you start to negotiate. I should have walked out when they wanted the deposit just to negotiate. Nothing outstanding with this dealership... More

Best dealership Looked around for F-150. Looked at many dealers for the snow plow package. They had 4. Spoke to mark Whalen and had a no hard core sales pitch. Ve Looked around for F-150. Looked at many dealers for the snow plow package. They had 4. Spoke to mark Whalen and had a no hard core sales pitch. Very friendly and knowledgable. Got a great deal on the upgraded Lariat. I'd recomendations him and the dealer More