Frisco Chrysler Dodge Jeep Ram

I highly recommend this dealership. They’re very helpful, polite & professional. Nathan was very helpful throughout the entire process!! Thanks again for everything !! I love my new vehicle polite & professional. Nathan was very helpful throughout the entire process!! Thanks again for everything !! I love my new vehicle More

Great service right on time! I don’t have 25 words I want to say and you should remove this requirement. Still making me type to say and you should remove this requirement. Still making me type More

Robbie and Cody did an outstanding job. Both are true professionals. I will be back. Robbie get me posted every step of the way. Thanks, Mike professionals. I will be back. Robbie get me posted every step of the way. Thanks, Mike More

Disrespectful The service representative was polite at first. But he had misread the odometer number, so I asked him to double check. However, he treated me with a The service representative was polite at first. But he had misread the odometer number, so I asked him to double check. However, he treated me with an irreverent attitude, saying that I was wrong. I was very disappointed with his attitude. It changed completely from the first impression. Eventually he was bullish and showed me the odometer, which resulted in him admitting his misreading in front of me. After noticing his mistake, he did not apologize for his irreverent attitude towards me, only winked. I don't understand the meaning of his behavior. More

Be careful with this place. Just because you set an appointment for your vehicle doesn’t mean it will be looked at that day. What’s the point of setting an appointment for something as simple as makin appointment for your vehicle doesn’t mean it will be looked at that day. What’s the point of setting an appointment for something as simple as making sure your vehicle is not burning oil only to find out that they can’t look at your vehicle until the next day due to their service department being totally booked. This makes absolutely no sense. Why couldn’t they schedule me on a day that wasn’t already full of appointments for the day. There is terrible communication at this dealership as far as scheduling service appointments. I love my car that I bought there but everything else about this place is very questionable. More

I went and saw Parrish for an oil change and rotate. I was in an out in less than an hour. Great professionalism and awesome service. Always will go to The frisco keep to get the wife’s car taken care of. was in an out in less than an hour. Great professionalism and awesome service. Always will go to The frisco keep to get the wife’s car taken care of. I’m always well taken care of and everyone is very polite. More

Bought my truck there, all my Service is done there, I Bought my truck there, all my Service is done there, I am happy with my truck and Frisco Dodge, I recommend them to anyone wanting a new or used vehi Bought my truck there, all my Service is done there, I am happy with my truck and Frisco Dodge, I recommend them to anyone wanting a new or used vehicle. More

I would absolutely NEVER go here again, I would NEVER recommend this place to any friends or family. First of all I went in for a diagnostic check on my AC. I told them I had a coupon for a free diagnost recommend this place to any friends or family. First of all I went in for a diagnostic check on my AC. I told them I had a coupon for a free diagnostic check. I arrived at the dealership at 9:45am. The service tech explained they were backed up and it would be a few hours, I told him I would wait as I drove 40 miles there and had no way to leave. About 4 hours passed and he finally comes back and states they can't find the issue so they will need to add Freon and recharge, he even brings over the mechanic that will be working on it to explain that to me. I ask how much that would be, the tech states that he doesn't know because "parts" would need to check it out and tell him. Then the mechanic says "I just got back from lunch so it will be at least 2 hours". So the tech guy FINALLY mentions they have a shuttle that can drive me somewhere if I wanted to. (Well yea I mean I've been here for 5 hours, thanks for mentioning it now) so the shuttle drops me off at a local bookstore and about 2 hours later I text the tech to ask again how much the cost is for the work they mentioned and I get nothing back. Finally an hour later I call to have the shuttle come back and get me and asked again how much the job is going to be (I obviously need to know the price and agree to it BEFORE you do it) the tech still states he is waiting on "parts" to tell him. BUT they did tell him that it wasn't the Freon but it's the compressor. So I get back to the dealership and wait another 45-60 min and he finally comes to me with an invoice and my keys and says it's gonna be $564 for the Freon/recharge!!!!!! $564!!! But that wasn't the problem, the problem is the compressor and the price to repair the compressor is $2,800. I left upset on the verge of tears at 5:45pm and my car was in the exact same condition. This place is xxxxxxxx. I don't recommend at all. More

Sales team is unethical. The locks in the used vehicle I was purchasing didn’t work and the dealer agreed to fix it before the deal was finalized. Dealer assured me if I paid the down payment, which I did, was purchasing didn’t work and the dealer agreed to fix it before the deal was finalized. Dealer assured me if I paid the down payment, which I did, they would fix the vehicle and hold the vehicle. A few days later, the vehicle was still not fixed and they sold the vehicle without any warning. More

If you trade in a vehicle make sure to watch to see if they actually pay it off. Deal has been funded for weeks but they are just playing games and still haven’t paid off trade. Check is going out today they actually pay it off. Deal has been funded for weeks but they are just playing games and still haven’t paid off trade. Check is going out today lol we shall see....Already made 1 extra payment to trade in let see if they actually pay it off. Vinny the salesman was great but obviously management is just trying to make a few extra $$$ (a bit crooked if you ask me). This is not just a one time deal as we have many friends and family members that have had the same issue with this dealership. Have bought many company vehicles without trade ins from this dealership and never had an issue. If you try to reach management or finance department your emails and voicemails will just go unanswered. We shall see if they make this right. More