Friendly Honda

Very happy with everything. Good staff and the car is running fine. Everything is meeting expectations. I get a sense of very good organization and good customer service. Very possibly I will do it ag running fine. Everything is meeting expectations. I get a sense of very good organization and good customer service. Very possibly I will do it again in three years and get another lease with Honda! More

After years of dealing with Friendly Honda, I can recommend them with confidence to anyone looking for an auto with an excellent record from an outstanding dealership. Staff members, from sales to s recommend them with confidence to anyone looking for an auto with an excellent record from an outstanding dealership. Staff members, from sales to service to parts, are polite, professional and FRIENDLY! More

While searching the internet for a Honda, Danielle responded from Friendly Honda. I told her don't bother, because of my experience last year with friendly Honda. Danielle convinced me to give them a responded from Friendly Honda. I told her don't bother, because of my experience last year with friendly Honda. Danielle convinced me to give them a chance. I was glad I did. It was like a friend is selling me a car. Now I know why you named your dealership "FRIENDLY HONDA". I will tell the 5 people I know who went Friendly Honda, and had a bad experience at your dealer to see Danielle. Word of Mouth goes a long way. Thank You Danielle More

Brian was very knowledgeable about the vehicle we were interested in (the Honda Pilot)...this helped us to shorten our decision process. We also liked his "no pressure" sales approach. We also felt tha interested in (the Honda Pilot)...this helped us to shorten our decision process. We also liked his "no pressure" sales approach. We also felt that after we purchased the car we Brian would still be available for our questions (whereas at other dealers once you purchase the car you feel you aren't allowed access to your salesperson. Lastly, we have hear very good things about Friendly Honda...a good reputation is quite important to us. More

We have been shopping at Friendly Honda for 25 years. We We have been shopping at Friendly Honda for 25 years. We keep coming back because we love our salesman Ron Alexander. He has always been hon We have been shopping at Friendly Honda for 25 years. We keep coming back because we love our salesman Ron Alexander. He has always been honest and fair, and takes good care of our family. He thinks of everything, all the little details. We have bought approximately 10 cars during that time, and have always used you for our service as well. We have checked other dealers, and Friendly always has the best price. We don't waste our time anymore, we just come to Friendly. It sounds corny, but Friendly really is the friendliest dealership. We always have a good time with your employees and feel like it is a family event. Other dealerships try to be friendly, but it seems forced, not genuine. The culture that has been developed between the employees at your business is just terrific. Paul in financing is wonderful too. And we love the service guys! They really care about our cars. They are so thorough and clue us in ahead of time if there may be problems to attend to. The new car was delivered so quickly, and it had to come from another dealership. Ron wanted to make sure I got exactly the car I wanted. Boy did everyone hustle to make sure it was done in time so we could take advantage of the deal in March that we wanted. How could we even consider shopping anywhere else? Melanie Bonanza More

James is a very courteous and professional sales person. James is a very courteous and professional sales person. I leased my first 2 CRVs from him at another dealership and drove over an hour to work wit James is a very courteous and professional sales person. I leased my first 2 CRVs from him at another dealership and drove over an hour to work with him again. He was very accommodating and took care of everything. This was a very easy process and James did a great job. More

I traded in our 2007 Toyota Hybrid Hylander for a 2010 Honda Crv on February 13, 2010. We decided to take a lease on the vehicle. My initial experience was OK. I was suprised that the dealership could Honda Crv on February 13, 2010. We decided to take a lease on the vehicle. My initial experience was OK. I was suprised that the dealership could take care of it the same day I made an inquiry. We agreed to the terms of the lease. We requested to add a roof rack, which was a separate additional expense for us, that the sales person said could be done the same day. My credit card was given for the purchase of the roof rack on February 13, 2010. While I was waiting, after I had given my credit card for the roof rack,on February 13,2010 I was told that no one was available to make the installation, and we would have to call to make an appointment. I felt this information should have been given, before you took the credit card. When we called to make an appointment on February 15,2010, we were told by the dealerships service department, that they do not have any one available on Saturdays. We found this to be unusual, since the Saturday before, they had told us it could be installed. With some persuasion, the service department agreed to bring someone in the following Saturday, on February 20, 2010. After our conversation that day, we felt the sales department had been dishonest.The sales person had lied to us, so we would sign the paper that same day, we made our inquiry. I then called the dealership,on February 16, 2010 requesting a refund for the roof rack, but still have not received it. I made it clear I did not want to do business with this dealership, and wanted my money refunded. I called multiple times, talked to a number of managers, still today my money back, but it has not been refunded. I find this to be very bad business practice and dishonest. They have promised me a refund, but why can't they refund the money the same day I requested it? They were able to charge me right away. Let the buyer beware. More

WE went to buy a new accord and my wife found the car she was looking for. Sales and the inside people were great. After looking around the area at other car dealers and not finding what we wanted. We cam was looking for. Sales and the inside people were great. After looking around the area at other car dealers and not finding what we wanted. We came back to Friendly Honda House to buy another Accord. More

I am very pleased with my experience I had purchasing my I am very pleased with my experience I had purchasing my new 2010 Honda Civic Si from Friendly Honda. Although the specific car (color) was not o I am very pleased with my experience I had purchasing my new 2010 Honda Civic Si from Friendly Honda. Although the specific car (color) was not on the lot, Frank was able to find the car for me and after leaving a deposit on Monday, he had the car ready for me to pick up that Saturday. Frank should be commended. Thank you. More

My primary complaint was the salesman that I dealt with. If i could have transferred to a different person I would have. The reason is because he was not very knowledgeable about the CR-V, giving informatio If i could have transferred to a different person I would have. The reason is because he was not very knowledgeable about the CR-V, giving information that I later found to be inaccurate. He just seemed to give answers off the top of his head. More