Friendly Ford, Inc.

Oil change and brake flush Awesome crew told me what needed to be done and how long it would take, offered me a ride home and back when vehicle was ready. Awesome crew told me what needed to be done and how long it would take, offered me a ride home and back when vehicle was ready. More

Great Service and Great People We like the professional service at Friendly Ford. Every employee is helpful. We appreciate the time taken to explain what is needed and why. Thank We like the professional service at Friendly Ford. Every employee is helpful. We appreciate the time taken to explain what is needed and why. Thanks so much! More

Awesome Service!! It's always a pleasure to bring my car in for servicing. And the parts department employees are super helpful. Scott Zemecus is a great service writer It's always a pleasure to bring my car in for servicing. And the parts department employees are super helpful. Scott Zemecus is a great service writer. Everyone I have dealt with at this dealer treats me like family..... More

My recent repair experience. My recent repair experience with great, I always get wonderful service from Kathie. She always explains the reasons for the repairs that are needed. My recent repair experience with great, I always get wonderful service from Kathie. She always explains the reasons for the repairs that are needed. She is great and I feel very good when she handles my visits. More

Always very helpful and friendly My truck was in an accident and needed some body work. The dealer was extremely helpful working with the insurance company and got everything covered. My truck was in an accident and needed some body work. The dealer was extremely helpful working with the insurance company and got everything covered. Always returned my calls in a timely manner and answered any questions I had. They do everything possible to take care of the customer and it is very appreciated. More

Great service but Carstar did an awesome job with my repair, but there choice of rental car service is horrible. First I waited over an hour for pick up then enterprise Carstar did an awesome job with my repair, but there choice of rental car service is horrible. First I waited over an hour for pick up then enterprise says here's a free upgrade for your wait. I'm feeling better about the wait, but then when I return the car they wanted to charge me for the upgrade. To sum it up make other arrangements for a rental if you take your car there. More

Fast Reliable Service They got the car in and out quickly for my oil change, and topped everything off. Reasonable pricing, especially when you factor in their rewards syst They got the car in and out quickly for my oil change, and topped everything off. Reasonable pricing, especially when you factor in their rewards system. They are very straight forward with anything and don't force anything on you that isn't necessary. More

Oil change and estimate of ding From my greeting to my exit everyone was friendly, informative and professional. Great job! The body shop gave an estimate to fix a ding. Price seem From my greeting to my exit everyone was friendly, informative and professional. Great job! The body shop gave an estimate to fix a ding. Price seemed fair More

I'll Be Back! I simply drove to this dealer, entered the quick lane and warmly greeted by Ms. Fantasia. I asked for the service and inspection promotion, I had no a I simply drove to this dealer, entered the quick lane and warmly greeted by Ms. Fantasia. I asked for the service and inspection promotion, I had no appointment and received immediate attention. The service was completed and a recommended repairs list generated. A consultation by Scott, their service technical adviser followed. I applied my rewards dollars I had accumulated from previous service visits and brought the promotion cost down even lower. The recommendations will be considered and addressed as we are able to accommodate them. Thank you! More

Professional, Friendly, Complete I took my Edge in for routine maintenance and for a recall. I was met promptly at the service door by Dominique when I drove up. She was friendly an I took my Edge in for routine maintenance and for a recall. I was met promptly at the service door by Dominique when I drove up. She was friendly and knowledgeable. I was kept informed of my car's needs by Scott with understandable explainations and the time it would take to complete. I did not feel uncomfortable asking questions and asking for clarifications. I never look forward to needing service just like I don't like to go to the dentist, but Friendly Ford made it a positive experience. More