Fresno Lexus
Fresno, CA
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I went in yesterday and had an appointment to drive 2 different cars and was planning to trade my Lexus in for a lease or purchase of another Lexus. Aaron was a great salesman and very knowledge however different cars and was planning to trade my Lexus in for a lease or purchase of another Lexus. Aaron was a great salesman and very knowledge however after 3.5 hours I left the dealership with no appraisal on my trade or any payment plan lease or purchase on the cars I was interested in thank you sales manager Espinoza. I had plans so I was told I would receive a phone call a text or an email with all of the numbers to possibly purchase release the car and by 10 o’clock at night. I have never received any communication. This dealership does not respect their customer or their time . I will never take my car to get serviced there or tell anyone to go there to purchase a car. I had the worst experience ever the fact they let me walk out the door with no numbers and they did not contact me within seven hours is completely despicable and disappointing for Lexus dealership. After living in San Diego and having the best Lexus customer service in purchasing and service I am disgusted and disappointed with this crap dealership More
Great visit to Fresno Lexus for 90,000 mile servicing. Ricardo was awesome, keeping me informed of issues found. Pleasant waiting area. Everything pristine. Ricardo was awesome, keeping me informed of issues found. Pleasant waiting area. Everything pristine. More
I love Fresno Lexus! They give me such great service; I've purchased FIVE RX 350's from them in the past years! They are my go-to auto dealer. would not trust my wonderfu They give me such great service; I've purchased FIVE RX 350's from them in the past years! They are my go-to auto dealer. would not trust my wonderful red "Ruby" to anyone else. Many thanks. More
Excellent customer service. I’m never disappointed. I had the sweetest service man this past week named Scotty keep up the great work. I’m never disappointed. I had the sweetest service man this past week named Scotty keep up the great work. More
Always excellent customer service! Every experience or interaction with service representatives have been great. Fresno Lexus reps always go above and beyond to ensure that we’ve felt Every experience or interaction with service representatives have been great. Fresno Lexus reps always go above and beyond to ensure that we’ve felt valued as a customers! More

