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Fresno Lexus

Fresno, CA

Overview
Reviews
4.8
181 Reviews
Call Dealership (559) 354-5500
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7201 N Palm Ave

Fresno, CA

93711

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Showing 181 reviews

October 16, 2024

Friendly service with no drama. Highly recommended. I would go to have my service again. More

by Spidey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin
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Oct 17, 2024 -

Fresno Lexus responded

Thank you for your stars! We're thrilled to hear you had a great experience with our team. Your recommendation means a lot to us, and we look forward to welcoming you back for your next service! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

October 16, 2024

I always get EXCELLENT service by my service consultant, Dimetri Reynoso!! He's always there to answer any if my questions as well as giving me top service on my Lexus!! More

by Parrish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimetri Reynoso
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Oct 17, 2024 -

Fresno Lexus responded

Thank you for your wonderful feedback, Parrish! We're thrilled to hear that Dimetri has consistently provided you with excellent service. We appreciate your loyalty and look forward to continuing to meet your Lexus needs! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

October 12, 2024

I have to say Fresno Lexus is probably the best dealership I've ever dealt with. My service advisor Andrew is amazing. He is always very on top of everything and takes very good care of me and my v More

by Chris.honig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Oct 14, 2024 -

Fresno Lexus responded

Thanks for your glowing review, Chris! We're thrilled to hear about your positive experiences with Andrew and our team. Providing top-notch service is our priority, and your recommendation means a lot to us. We look forward to serving you and your vehicles again soon! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

October 12, 2024

Great Service! !! I went in for 30,000 mile service and eveything was great. Everyone was very helpful and courteous. I will definitely return for all of my needs More

by ML
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jabob Debussey
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Oct 14, 2024 -

Fresno Lexus responded

ML, thank you for the fantastic review! We're thrilled to hear you had a great experience with our team during your 30,000-mile service. We look forward to seeing you again for all your future needs! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

October 03, 2024

Best dealer we have ever worked with. George was our service writer & he went above & beyond. Highly recommend. More

by dsparkman89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Oct 04, 2024 -

Fresno Lexus responded

We’re thrilled to hear about your positive experience with George and our team. We strive to provide exceptional service and appreciate your recommendation. Your support means a lot to us! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

September 27, 2024

Erik is always friendly and keeps me updated on the progress of my car from beginning to completion More

by jocelynklewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik
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Sep 30, 2024 -

Fresno Lexus responded

Thanks for the great feedback, Jocelyn! We're thrilled to hear about your positive experience with Erik. Keeping our customers informed and happy is our top priority. We appreciate your support! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

September 14, 2024

Lexus is the most dependable brand car I’ve ever owned. Great cars and great service! That’s why I will only drive a Lexus. More

by Cindy.dale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimetri
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Sep 16, 2024 -

Fresno Lexus responded

Cindy, thank you for your awesome feedback! We're thrilled to hear you love your Lexus and appreciate our service. Your trust means everything to us, and we're committed to keeping you satisfied on the road! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

September 01, 2024

Very professional and accommodating. I worked with Craig and he was very knowledgeable about the car, took the time to show me what each and every button did. More

by debbiek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig and Darlene
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Sep 03, 2024 -

Fresno Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear about your positive experience with Craig. Our team strives to provide exceptional service, and it's great to know that Craig's knowledge made a difference. We appreciate your support! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

July 01, 2024

Service team was awesome as always, I wouldn’t want to go anywhere else. Big thanks to Justin and Scotty for always being professional and responsive. More

by Cha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Scotty
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Jul 02, 2024 -

Fresno Lexus responded

Hi Cha! Thank you so much for your kind words and for recognizing Justin and Scotty for their professionalism and responsiveness. We truly appreciate your loyalty and look forward to serving you again in the future. Take care! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

May 27, 2024

Our 2007 IS250 had its first potential problem recently. Its cause was indeterminate. Fresno Lexus began an exhaustive search, keeping us updated at every step. And Dimetri R. provided excellent service an More

by GT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimetri R.
Report | Print
May 28, 2024 -

Fresno Lexus responded

GT, thank you for sharing your experience with us! We are pleased to hear that Dimetri provided you with excellent service and communication throughout the process. We are committed to ensuring our customers are well taken care of, and we appreciate your sincere appreciation for Lexus Fresno. Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

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