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Fresno Lexus

Fresno, CA

4.8
157 Reviews

777 West Palmdon Drive

Fresno, CA

93704

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Showing 157 reviews

December 11, 2024

I needed to take the car in because the drivers side rear tire had developed a slow leak. It was determined to have a small piece of metal and per the warranty I had purchased, the tire was replaced at no c More

by Clovis customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Ivy
Dec 12, 2024 -

Fresno Lexus responded

Thank you for the fantastic review! We're thrilled to hear about your positive experience with Tevin and our service team. Your recommendation means a lot to us. We're committed to providing top-notch service, and we look forward to serving you and your friends in the future! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

December 08, 2024

Great service in general, very friendly and helpful staff. Thank you Jake for your excellent customer service!! More

by Carlos-cia75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Dec 09, 2024 -

Fresno Lexus responded

Carlos, thanks for the fantastic feedback! We're thrilled to hear you had a great experience and that Jake made such a positive impact. Our team strives for excellence, and your kind words motivate us to keep going! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

November 26, 2024

Excellent and knowledgeable staff. Very good to work with. I had a great experience and highly recommend More

by Martyheartme
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed and Aaron
Nov 27, 2024 -

Fresno Lexus responded

Thanks, Marty! We’re thrilled to hear you had such a positive experience with our team. Your recommendation means a lot to us, and we look forward to serving you again soon! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

November 14, 2024

Fresno Lexus is a great place to purchase a car! MO’s expertise helped us decide on our new car. The whole process was so easy! Fresno Lexus really took care of us. More

by gamblea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo, Sean
Nov 15, 2024 -

Fresno Lexus responded

We're thrilled to hear that MO made your car buying experience easy and enjoyable. Our team strives to provide top-notch service, and it's great to know we met your expectations. Enjoy your new car! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

October 30, 2024

Julian was great. He was responsive and professional and really took care of us and ensured we got the car we wanted. More

by Msrhino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian
Oct 31, 2024 -

Fresno Lexus responded

We're thrilled to hear you had a great experience with Julian. Our team is dedicated to providing top-notch service, and it’s wonderful to know we met your expectations. Enjoy your new car! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

October 17, 2024

Fresno Lexus has always been a great dealership to me. They get me in quickly and take good care of me. Jake is my service advisor and let me tell you he is ALWAYS amazing and so personable he takes excel More

by Jojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Oct 21, 2024 -

Fresno Lexus responded

Thanks for the fantastic review, Jojo! We're thrilled to hear about your positive experiences with Jake and our team. Providing exceptional service is our priority, and it’s great to know we’ve met your expectations. We look forward to seeing you again soon! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

October 16, 2024

Friendly service with no drama. Highly recommended. I would go to have my service again. More

by Spidey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin
Oct 17, 2024 -

Fresno Lexus responded

Thank you for your stars! We're thrilled to hear you had a great experience with our team. Your recommendation means a lot to us, and we look forward to welcoming you back for your next service! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

October 16, 2024

I always get EXCELLENT service by my service consultant, Dimetri Reynoso!! He's always there to answer any if my questions as well as giving me top service on my Lexus!! More

by Parrish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimetri Reynoso
Oct 17, 2024 -

Fresno Lexus responded

Thank you for your wonderful feedback, Parrish! We're thrilled to hear that Dimetri has consistently provided you with excellent service. We appreciate your loyalty and look forward to continuing to meet your Lexus needs! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

October 12, 2024

I have to say Fresno Lexus is probably the best dealership I've ever dealt with. My service advisor Andrew is amazing. He is always very on top of everything and takes very good care of me and my v More

by Chris.honig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Oct 14, 2024 -

Fresno Lexus responded

Thanks for your glowing review, Chris! We're thrilled to hear about your positive experiences with Andrew and our team. Providing top-notch service is our priority, and your recommendation means a lot to us. We look forward to serving you and your vehicles again soon! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

October 12, 2024

Great Service! !! I went in for 30,000 mile service and eveything was great. Everyone was very helpful and courteous. I will definitely return for all of my needs More

by ML
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jabob Debussey
Oct 14, 2024 -

Fresno Lexus responded

ML, thank you for the fantastic review! We're thrilled to hear you had a great experience with our team during your 30,000-mile service. We look forward to seeing you again for all your future needs! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

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