Freeway Honda
Santa Ana, CA
Is this your dealership?
Filter Reviews by Keyword
By Type
104 Reviews of Freeway Honda
Sales department could do better to make customers felt heard and supported. Your are forgotten as soon as you drive off lot with your new car (even if you have issues or questions) heard and supported. Your are forgotten as soon as you drive off lot with your new car (even if you have issues or questions) More
Inconsistent and Unhelpful Typical dealership problem, salespeople focusing on moving cars quickly and treating customer as a number rather than truly answering to what customer Typical dealership problem, salespeople focusing on moving cars quickly and treating customer as a number rather than truly answering to what customer is looking for and cares about. Also, expect the car buying experience to be inconsistent depending on a number of factors, such as who your salesperson is, who the floor manager is at the time, and, I guess, the financial contribution of your potential purchase (personally speaking, I had different salespeople pressuring me into making a purchase, coercing me into switching a car that I don't want, making last-minute changes on out-the-door price, etc.). Last but not least, don't fall for any pre-deal promises by the salesperson and don't hope for any friendly, helpful, and quality after-sale services, especially from the salesperson, unless you are bringing in more financial incentives (aka sales). With all that said, their non-sales staff are much more courteous, patient, and willing to help. Now, if you're okay with everything just mentioned, feel free to give this place a shot as they seem to know their reputation and relatively poor positioning (especially when better dealers are super nearby) and you may be able to take advantage of that in the buying process. More
Great service even if you don't buy anything Although we did not buy a car, the experience and attention to what our needs were deserve an excellent review. Jorge Esquivel were superior to what w Although we did not buy a car, the experience and attention to what our needs were deserve an excellent review. Jorge Esquivel were superior to what we expected. I must say, that if should you need to make an internet appointment, make sure that it's with Jorge Esquivel. He will work to the best with you in order to make a happy car buying experience. More
Horrible experience Don’t waste your time here. The sales person push leases too much. They “sold” me a car that wasn’t inspected. I agreed to that and i would pick up th Don’t waste your time here. The sales person push leases too much. They “sold” me a car that wasn’t inspected. I agreed to that and i would pick up the car the next day. When I got there they said it didn’t past the inspection and they had to return the car. The funny part is that two day later they had that same car listed for sale. If they didn’t want to sell me a car they should of told me that since the beginning. I instead when to a different dealership and bought a car from them they treat me well ! And plan to go back and purchase another car soon! But don’t go to freeway Honda! More
Amazing Experience !!! Got a great price from Rick Nemeth online. Made and appointment and met with Amir and he was amazing. He treated us great and honored the price with Got a great price from Rick Nemeth online. Made and appointment and met with Amir and he was amazing. He treated us great and honored the price with no hassles. My son is active duty military and he was able to get him financed through Honda at an amazing rate and a military discount. Pedro in finance was also great. Overall one of my best car buying experiences ever and I have bought a lot of cars. I have found a new dealership that takes good care of people. Thank you Rick, Amir, and Pedro for your help, professionalism, and courtesy and making this the best car buying experience ever. This is now our preferred dealership for all our Jonda needs. Sincerely, Zoem Patel ( father of Ryan Murillo) More
Extremely rude, arrogant sales people - stay away Sam met us at the guest parking lot and halfway through our discussion he excused himself to never return again. We waited for him In the afternoon su Sam met us at the guest parking lot and halfway through our discussion he excused himself to never return again. We waited for him In the afternoon sun for 15 mins in the parking lot only to find him with another customer. When I asked his manager is they were interested in selling vehicles and if this is how they treated their customers, He was extremely rude and indifferent and told us that we could leave. Only if you had the common sense to treat us well you would have sold a vehicle by the evening. Have never come across such rude, uninterested and unprofessional car sales people in my life. Honda should really be worried about Freeway Honda sales people ruining its reputation We actually purchased a Honda Clarity from Norm Reeves irvine the same evening, Norm Reeves Irvine was very helpful and professional. More
Fast and efficient Just wanted to say Amir Fatanat was the main reason for coming back to Freeway Honda. Bought my 2014 Pilot Touring from him and came back for a Honda Just wanted to say Amir Fatanat was the main reason for coming back to Freeway Honda. Bought my 2014 Pilot Touring from him and came back for a Honda Civix EXL Navi when our other car broke down. Amir earned my trust the first time he sold me the Pilot. Amir is efficient and experienced in what he does. Best priced in the whole Orange County so far. The easiest car buying experience. Good news spreads fast so I referred Amir and Freeway Honda to all my family, friends and co-workers for their next Honda. More
It was a very good and easy experience buying a new car here Rick Nemeth was very helpful and very knowledgeable with the new Honda Odyssey 2018. I highly recommend Rick to anyone who wants to buy a new car her Rick Nemeth was very helpful and very knowledgeable with the new Honda Odyssey 2018. I highly recommend Rick to anyone who wants to buy a new car here. Thank you Rick for a good car buying experience. More