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Freeway Honda

Santa Ana, CA

4.8
104 Reviews

1505 Auto Mall Drive

Santa Ana, CA

92705

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104 Reviews of Freeway Honda

November 05, 2023

Always excellent service. Friendly . Kind. But the most important great work. And customer service excellent More

by Cocopablo198516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenia Hernández
October 23, 2023

I had my car serviced here regularly and it has been all positive so far. More

by Vu pham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
drian M Martinez
October 05, 2023

Do NOT trust Freeway Honda if you want to sell your car. Francisco from Freeway Honda contacted me about potentially purchasing my old car (after seeing that I had looked up the value of my car on Kelly's B More

by RoseQuaRose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe Zinno, Francisco Guerro
October 01, 2023

Dealership office workers were very friendly and informative.Made process of selling very easy,the whole process took about 1 hour.Treated me with respect and courtesy.Helped me even unload my trade More

by evita12391
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ole and his son Samuel
Oct 01, 2023 -

evita12391 responded

There was no clear transparency about final price of this vehicle.The price was higher than models from 2023.It is correct? Bookeeper said that 22,000 was to much,but they did not correct my final payment.So I left dealership unsure if the price I have paid was correct.

Oct 02, 2023 -

evita12391 responded

At final closing of my overpaid car mr Pineda was not available.Unfortunately I have had to change my rating of this dealership to poor.

Oct 02, 2023 -

evita12391 responded

I have to change my rating of this dealership to poor.Mr Pineda was not present at final closing the deal and I feel overcharged. I dont think that I could recommend this dealership to my friends..

Oct 27, 2023 -

evita12391 responded

I have received copy of my credit score,thats all. No word about the pricing of my car.

August 10, 2023

Quality service but 3 hours for an oil change with an appointment isn't good. More

by AJ Jun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
August 06, 2023

Thanks for helping me with my car. I’ve been with Freeway Honda for 9 years and have had no problems. Good service… More

by carrie lacy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar
August 04, 2023

Great job with great customer service and all offices in the dealership was nice and clean More

by Refat Ibrahim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christiana
August 04, 2023

People are very friendly and very professional. Specially Mr Saib Gonzalez he is giving you a right information about the car More

by ronaldocenidoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Saib Gonsalez
July 21, 2023

Freeway Honda is great! They did exactly what I wanted. I had to switch from my Acura dealer that closed down. I’ll be back! More

by Roxanne Nilsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Z
Jul 21, 2023 -

Roxanne Nilsen responded

FYI… Erick Z was my excellent service contact. NOT Kevin Z—my mistake.

July 15, 2023

They answered the phone when other dealers didn’t, they did the work, and I got a discount. And now my AC works great. More

by Jg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
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