
Freeway Chevrolet
Chandler, AZ
Filter Reviews by Keyword
By Type
1,034 Reviews of Freeway Chevrolet
Beware of Hidden Service Charges Servicing of my Chevrolet has been above average and always included parts replacement. However today was my first LABOR ONLY visit for a four wheel Servicing of my Chevrolet has been above average and always included parts replacement. However today was my first LABOR ONLY visit for a four wheel alignment and was charged an absurd 10% extra for "SHOP SUPPLIES" above and beyond the original service quote. In addition I was charged sales tax for the "SHOP SUPPLIES". Not one person could tell me exactly what SHOP SUPPLIES were consumed for the WHEEL ALIGNMENT! Only explanation was that this was customary practice at ALL automotive service facilities - dealers and non-dealers. So I called every other Chevy dealer in the valley. Guess what? The only other dealer that charges SHOP SUPPLIES for wheel alignment is Chapman and if you read Freeway's website, they are part of the Chapman Automotive Group. Well my factory warranty runs out soon and you can bet I will NOT be running back soon to Freeway for service. More
No Hassle Dealership I bought a Suburban and a Chevy Cruz from Freeway Chevy. The sales people were great, I made my price range and guidelines clear and they stuck to it. I bought a Suburban and a Chevy Cruz from Freeway Chevy. The sales people were great, I made my price range and guidelines clear and they stuck to it. I bought the Suburban used and when it needed a repair the guys went out of their way to make it hassle free for me! Roger was wonderful, Rick was great and Lonnie went out of his way to make sure everything was taken care of! Veronica was on the ball making sure I had a loaner car while they were figuring out what was wrong with my vehicle! I felt very confident that everyone was doing their best to make my experiences at Freeway Chevy good! And I appreciated the follow up calls to make sure everything was OK! Thanks everyone! You ROCK! So from sales to service my experience at Freeway Chevy was easy and No Hassle! More
Bad customer service Freeway Chevy has the worst customer service in the Internet department. They do not return calls or get back to you in regards to vehicle. Freeway Chevy has the worst customer service in the Internet department. They do not return calls or get back to you in regards to vehicle. More
Chevy Malibu bliss!:) Casey was a GREAT salesman, not pushy at ALL! Got us into a 15 Malibu when which we love! The whole experience was fantastic!! Finance, management, ev Casey was a GREAT salesman, not pushy at ALL! Got us into a 15 Malibu when which we love! The whole experience was fantastic!! Finance, management, everything! I will definitely be back and urge everyone to check them out. More
Awesome Service Department It is hard to find a Factory Dealership that is honest and performs top-notch service. Freeway Chevrolet is the exception. Everyone there is very It is hard to find a Factory Dealership that is honest and performs top-notch service. Freeway Chevrolet is the exception. Everyone there is very courteous and friendly. I am also keep up to date on my repairs. If I need a loaner vehicle, one is provided at no charge or free shuttle service to my home. They even service my Cadillac's. Thank you to Scott and Roger in the service department. More
Excellent sale team Crystal Alvarez and mgr Mike were excellent. They made the stress of buying a car so much easier! I have always bought from this dealer because of the Crystal Alvarez and mgr Mike were excellent. They made the stress of buying a car so much easier! I have always bought from this dealer because of their professionalism and friendliness. More
Ask for Joe Ochoa! My only regret is that I didn't go to Freeway Chevrolet first! This was the best experience I have had when buying a car. I couldn't be happier! My only regret is that I didn't go to Freeway Chevrolet first! This was the best experience I have had when buying a car. I couldn't be happier! More
Great Service!! I always take my car to Freeway Chevrolet and ask for James Somers. He is very helpful and courteous every time I go in. James makes sure I am a sat I always take my car to Freeway Chevrolet and ask for James Somers. He is very helpful and courteous every time I go in. James makes sure I am a satisfied customer!!! More
Best first new car buyers experience! We spoke with Sherlonda Skelton - Customer Service Specialist about an internet special & she answered all of our questions by phone & got to the deal We spoke with Sherlonda Skelton - Customer Service Specialist about an internet special & she answered all of our questions by phone & got to the dealership & she introduced us with Matt Honanie Internet Manager. Matt assisted us with good financial options and showed us the brand new sonic we were looking for. We test drove the car and fell in love with it more. Matt was very approachable and answered all of our questions. Matt made our car shopping experience amazing, we were out the door within 3 hours. More
PEOPLE FIRST We purchased a ford there and two weeks later we decided it was not the car for us. We took it back and the salesmen Billy Bowler offered us a Buick We purchased a ford there and two weeks later we decided it was not the car for us. We took it back and the salesmen Billy Bowler offered us a Buick for an even swap. After a short test drive we were signing the papers. Many thanks to Billy and Samuel Bobadilla (in the finance department) for ensuring that we were satisfied customers. We also wish Mark Orio (the sales manager) a speedy recovery. More