Freeway Chevrolet

Horrible serviceh a destroyed dash. Its been over a week an I went in to get an air compressor replaced and ended up with a destroyed dash. They said they would review the video survielence, but its been a we I went in to get an air compressor replaced and ended up with a destroyed dash. They said they would review the video survielence, but its been a week and nothing from a guy who said his name was lonny. Don't go here unless you want horrible service and leave with more issues than you came with. They have lost me for life. More

chevy malibu I purchased a 2016 chevy malibu from freeway Chevrolet and our salesperson Dalton was awesome and the car is exactly what I was looking for. I purchased a 2016 chevy malibu from freeway Chevrolet and our salesperson Dalton was awesome and the car is exactly what I was looking for. More

Do not buy from here! The biggest liars and cheaters on the planet! They take no responsibility that what they did not only once, but twice was illegal!! See my story below The biggest liars and cheaters on the planet! They take no responsibility that what they did not only once, but twice was illegal!! See my story below. In 2014 I bought a 2015 Malibu from Bill Bowlen. My experience with Bill was awesome; the finance department not so much. I got "approval" on my own with a somewhat high interest rate but a payment I could afford. My sister-in-law was with me and asked what would my payment be if she co-signed. After a credit check they brought us the final numbers. Keep in mind, this is MY vehicle and she is co-signing. It was not until 2 weeks later that we discover SHE is the primary buyer. Not me. This pissed me off, to say the least, because no one ever disclosed this to us. Fast forward to January 2015. I brought my Malibu in for its oil change and decided to look at the 2016 Malibu. My brother and sister-in-law were with me. My brother had been interested in a Colorado and decided to see if they could make a deal. Once again, my sister-in-law wanted to co-sign so my brother could get a better interest rate. Papers were signed but my brother discovers when the bank sends paperwork, that he is NO WHERE on the loan! Needless to say he was pissed! He then went to his credit union and got his own financing. Meanwhile I've signed paperwork for a 2016 with my sister-in-law as a co-signer, with strict instructions that I AM TO BE THE PRIMARY or no deal. I was told it was understood. They let me take the car so I assumed no problem. After a week and a half of only one hit on my credit report, Rafael from finance calls me on a SUNDAY to say he needs check stubs from me and Mary and he will be in touch. Now the hits start coming to my credit report. What the xxxx have they been doing for over a week? I call him on Tuesday. No call back. I call him on Wednesday. No call back. I then call Billy and tell him if a deal is not done by Friday, I will be returning the car. He says he will get my message to the right people. On Thursday I get a letter of denial with my Sister-in-law as the primary buyer! Then Rafael calls me to say that he got a deal done and needs me and Mary to come to the dealership and sign new paperwork because they couldn't get the deal done with me as the primary! THEN he states that actually he can't get it done with me on the loan at all! What?! Why would I make payments on a car and not get credit? That's when I got really upset and said "I specifically told you not to do that!" He then tells me it was upper management that did it. Needless to say I told him I would bring the car back on Friday and I want my down payment back! I'm a GM of a hotel so I know running a business is difficult. But to be made to believe one thing then have something else happen not once, but twice to me AND also to my brother is despicable. I wanted to give you the opportunity to respond before I take this up with the BBB, the Attorney Generals office, and any social media outlet I can find to let the community know how dishonest your company is. More

worst dealership in Valley Going through a divorce and trying to buy a used car none of the sales guys knew what they were doing we had to come back three times in a row then af Going through a divorce and trying to buy a used car none of the sales guys knew what they were doing we had to come back three times in a row then after paying a down payment was accused by a salesperson Edgar of fraud in front of the entire sales floor they are liars and crooks and had the sales guy follow me to my car and are all very dishonest and have no idea how to treat customers never go to this dealer please More

One tire purchase It took 2 hours and 15 minutes to purchase 1 tire. Terrible wait time. The mechanic put the new tire on the wrong side. The service advisor ahould of It took 2 hours and 15 minutes to purchase 1 tire. Terrible wait time. The mechanic put the new tire on the wrong side. The service advisor ahould of told me it was gona take all day to do this. I was late in picking up my daughter from school. More

bait and switch....wouldnt work with We came in to look at a 2015 Tahoe after seeing it priced in multiple spots online at $50,888. We were up front and told them we would not be finalizi We came in to look at a 2015 Tahoe after seeing it priced in multiple spots online at $50,888. We were up front and told them we would not be finalizing a purchase til the next day due to the sale of our vehicle that we needed to finalize. They took advantage of the situation and told us that the price was a mistake and it was supposed to be $52,888 and that the next day the price would be $52,888. So we either had to purchase that day with a trade-in which we never came in to do or the price would be $2k higher the next day. The next day online the price of the car was still $50,888. I called to see if they would give us the price posted and they told me no the price was $52,888 and no budging. The sales manager was rude and I have honestly never worked a car dealership who hasn't wanted business before. I will be filing a complaint with the bbb and the state regarding using bait and switch technique and not honoring their advertised prices. More