Freeman Honda

Excellent Service I give all Praise to the service team. They are all Excellent with Customer Care and Service. I observe how the service team care for their customers, I give all Praise to the service team. They are all Excellent with Customer Care and Service. I observe how the service team care for their customers, how the workers in the back work together, and even the "runners" in the back. Everyone seems to work together as a team and take pride in their job. That's from Management to down the line. 5 Gold Stars to the Service Team. My service guy David B. is Wonderful! More

Service on my 2011 Honda CR-V pill cange I pulled into dealership and was immediately greeted! Told gentleman what I needed and he told me what it would cost! I said go ahead and one hour lat I pulled into dealership and was immediately greeted! Told gentleman what I needed and he told me what it would cost! I said go ahead and one hour later I was pulling out of dealership. Great experience as usual whenever I visit this dealership More

Service Anthony was my service advisor and was very helpful and kind. David helped check me in when I first arrived because Anthony was busy with another cu Anthony was my service advisor and was very helpful and kind. David helped check me in when I first arrived because Anthony was busy with another customer. He checked me in and was very kind and helpful. More

Excellent Service Came in for inspection, work was done on time, waiting area was comfortable, The Shuttle Service was available if needed, but I opted to wait. Bevera Came in for inspection, work was done on time, waiting area was comfortable, The Shuttle Service was available if needed, but I opted to wait. Beverage and snacks were available. Everyone was courteous and pleasant. More

Awesome service I recently lived in Carrollton and was spoiled by the service I received from David McDavid Frisco. I thought there was no way I could find a dealers I recently lived in Carrollton and was spoiled by the service I received from David McDavid Frisco. I thought there was no way I could find a dealership that was comparable when I moved to Cedar Hill. I took my 2005 Honda Pilot to Freeman Honda for the 125,000 miles service on February 24, 2017. I felt that I received top level service from the dealership and specifically from my Service Advisor [David Bulkeley]. Very friendly environment and courteous personnel from the moment you drive your car in to the time you check out. They originally offered me shuttle service from and to the facility but a loaner car became available and my Service Advisor walked up to me while I was waiting for the shuttle service and offered the loaner. I was quite surprised because I did not even ask for a loaner. David called me later in the afternoon and advised that he would need additional time to complete the service of my vehicle and graciously told me to just keep the loaner until the service was done. I received a very detailed description of the services that were performed and felt like I got the best value. I would highly recommend this dealership for all my future service needs. My battery started giving me problems today [April 12, 2017] and I immediately said that I was going to take it back to Freeman Honda for the service. Thank you David Bulkeley and Freeman Honda for your top notch service and value. David McDavid definitely has a strong competitor. Keith More

The worst customer service I've ever seen !! My father took his car there to get the brakes done. He was towed it to be about $400 bucks. After he for sometime. no one came out and told hi My father took his car there to get the brakes done. He was towed it to be about $400 bucks. After he for sometime. no one came out and told him anything about his car. Apparently they fixed the recall on the passenger side airbag without even letting him know that's what they were doing. They notify them when they took the car down that they still needed to do the breaks and that he needed a bunch of other stuff done and it would all cost him $900. When he just wanted breaks the guy was making him feel like he had to do this and was aggravating my father. which he's is up in age let's just say 70 I had to step in and calm my father down. I ran his car back up there and was asking questions and just kept getting runaround I told them that's where they wanted the car fixed to be fixed and I would pay for it they Told me it's going to be around $500 well they had some kind of coupon and it came under $500. But the manager of this location is so distance from any of his customers he's just there for a paycheck I watched employees as I waited on the car to be fixed walk around play on their phone play video games and watch movies I'm sorry I worked for companies were if you didn't have your job to do there is something else for you to do that could've been moving cars I know about down time but that all was crap. I've called Honda accord Honda's customer service I've written bad reviews I am going to keep doing this to get the information out there about this dealership The regional Manager for this location was supposed to contact me after I talk to one of his assistance and I have not heard from any of them so to me this place is just totally unprofessional. I would keep away and not buy a vehicle from these people if you want to hundred there's plenty of other good dealerships out there More

Great service center Bought my car back in 2016 for this location. They took care of the issues that happened with the car. They are accountable and fair. They are very fr Bought my car back in 2016 for this location. They took care of the issues that happened with the car. They are accountable and fair. They are very friendly, respectful and professional. Love the free coffee, water, and sometimes doughnuts. They are always there for professional advise and their expertise shows. They wash the car after every service. More

Oil change David in service is awesome & very professional. All of the staff at Freeman Honda treats us just like family. They offer donuts coffee water & soda. David in service is awesome & very professional. All of the staff at Freeman Honda treats us just like family. They offer donuts coffee water & soda. They have free wi-fi and they wash your car after it's been serviced. They are fast and accurate in the service department. They don't try and offer you any service if you don't need it. My husband and I want take our Honda's anywhere but Freeman Honda. They operate with Integrity ALLWAYS & standby their word. And we don't have to wait long. Mr. & Mrs. Gregory P. Jackson Desoto, Tx More

First Class with my Service Visit I recently took my 2013 Honda Accord in for an air bag problem, as well as service and a front end check. I was met before I got out of my car, with a I recently took my 2013 Honda Accord in for an air bag problem, as well as service and a front end check. I was met before I got out of my car, with a knowledgeable advisor. I explained my problems, and was told about how long it would take for my repairs. My car was finished ahead of schedule, and my list of problems was fixed without any hitch. I would recommend Freeman Honda to anyone looking for service or repair. Work was performed on schedule, and the cost was within the estimate. Will go to Freeman again. More

worts dealer, abusers, desonest. Never go there, finance person is very unprofecional, desonest abusers. I have a very bad experience with this persons. They try hard to convence you Never go there, finance person is very unprofecional, desonest abusers. I have a very bad experience with this persons. They try hard to convence you to sing a contract More