Freeman Honda
Dallas, TX
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780 Reviews of Freeman Honda
Had a great experience in the service department, really supportive and listened to my needs...look forward to coming back for my next service appointment. supportive and listened to my needs...look forward to coming back for my next service appointment. More
Disrespectful and skeezy Never felt more disrespected. The manager Yaman is skeezy as xxxx. Don't waste your time at this place. We went to check out a used vehicle, but when Never felt more disrespected. The manager Yaman is skeezy as xxxx. Don't waste your time at this place. We went to check out a used vehicle, but when we went to talk pricing, all of a sudden the price was "marked wrong" and was actually 2k more than the sticker...that was printed on multiple websites (including their own), the paper tag on the vehicle as well as in their own system. If it was truly marked wrong, then why was it up for 5 days with the wrong price? You've made your bed, now lay in it, its not the customers fault that you'd lose money on the vehicle, that's on you. Also, Yaman, no one believes your 'blinged out' fake Rolex is real. Glad we didn't give them our money and will gladly take our business elsewhere. More
Excellent Customer Service! I recently moved to Texas and needed to purchase a front license plate holder for my Honda. I called first to see if they carried what I needed and th I recently moved to Texas and needed to purchase a front license plate holder for my Honda. I called first to see if they carried what I needed and the guy quoted me a price of $13.00. When I arrived to purchased the plate holder, the total was 20+ dollars. I spoke with the gentleman and mentioned the price I was quoted over the phone by (I did provide the name of the salesperson) and he quickly adjusted the price. They were so helpful! One of the service representatives even had one of the guys to put on my new holder and my new Texas plates. More
Horrible Service Had my Civic in for warranty work (rattle from dashboard). Freeman Honda attempted 4 worthless repairs. Each time I received the car back they told me Had my Civic in for warranty work (rattle from dashboard). Freeman Honda attempted 4 worthless repairs. Each time I received the car back they told me "noise is gone". But the noise was never fixed. On the 3rd visit I got the car back and it wasn't put back together. They left the lower air duct detached. Once again I go back because the rattle wasn't fixed. Talked to the Service Manager Mike Highlen and showed him the lower air duct wasn't put back together and he offered no apology. What a bad representation of customer service. WARNING: Do not bring your car here for service. They are incompetent and unprofessional. Freeman Honda Service deserves 0 stars. More
Quick visit with excellent service I went in for an oil change and i was greeted with smiles as always. Every employee that i dealt with had always been helpful and they never take up m I went in for an oil change and i was greeted with smiles as always. Every employee that i dealt with had always been helpful and they never take up my whole day. One thing i love is that they always wash my car before returning it to me. Over all, the visit was satisfactory. More
Customer service is a joke Why have I been sitting here at Freeman Honda for 3 and a half hours waiting for a scheduled oil change qnd watch new customers arrive get taken care Why have I been sitting here at Freeman Honda for 3 and a half hours waiting for a scheduled oil change qnd watch new customers arrive get taken care of and leave. Never again. More
Extended warranty cancellation I traded in my Honda 2016 CR-V in South Florida that I have bought from Freeman Honda and I've contacted Freeman Honda to have cancel my extended warr I traded in my Honda 2016 CR-V in South Florida that I have bought from Freeman Honda and I've contacted Freeman Honda to have cancel my extended warranty, they've asked all the information that they needed and after several weeks they have done nothing. I been calling for several weeks to speak with any one in finance department even I have left messages and not luck, honestly I am very dissatisfied and disappointed with this service, sorry Honda company but this is not the way to treat a customer that just recently bought 2 brand new Honda vehicles. Very disappointed and very upset for this situation and I hope that someone from high level office could read this. Thank you. Darwin Munoz More
Great experience Great service and friendly staff. I would definitely recommend the dealer to friends and family for the way they treat their customers. If you're look Great service and friendly staff. I would definitely recommend the dealer to friends and family for the way they treat their customers. If you're looking for good prices and great service Freeman Honda is the place to come to!! More
Easy to deal with Great service, no issues with getting it done right the first time. Would highly recommend this dealership to anyone who wants a great experience in d Great service, no issues with getting it done right the first time. Would highly recommend this dealership to anyone who wants a great experience in dealing with sales people/service. More
Good service and friendly staff From the moment I walked in the door, I was warmly greeted by a staff member who directed me where I wanted to go. Each staff person I interacted with From the moment I walked in the door, I was warmly greeted by a staff member who directed me where I wanted to go. Each staff person I interacted with was helpful and polite. We ended up getting some work done on the car a few days later and were pleased by the quality of the work done. They even washed our car before returning it to my husband. Now that's good service! More