Freeman Honda
Dallas, TX
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780 Reviews of Freeman Honda
My service was excellent .Cristian kept me updated with the process that was made. Went in for a new battery,got some fluids drain and replace. the process that was made. Went in for a new battery,got some fluids drain and replace. More
Cristian was attentive and very helpful. He explained everything well. It was a very friendly environment. Overall I had a great experience. Will definitely be coming back. everything well. It was a very friendly environment. Overall I had a great experience. Will definitely be coming back. More
Staff was kind and courteous. I was greeted from day one when I pulled into the service garage and was able to book an appointment. On the appointment date I was greeted timely and informed of the additiona when I pulled into the service garage and was able to book an appointment. On the appointment date I was greeted timely and informed of the additional needs on my vehicle and selected to have those done. Service was completed with a smile! More
Service advisor greeted promptly. Listened to problem thoroughly. Waiting area clean/friendly professional staff. Wait period was not long. Free water provided..Will use again in the future. thoroughly. Waiting area clean/friendly professional staff. Wait period was not long. Free water provided..Will use again in the future. More
I love taking my car to this dealership. They always take good care of me and these guys have such a wealth of knowledge about Honda's. Thanks for the opportunity to share! WG good care of me and these guys have such a wealth of knowledge about Honda's. Thanks for the opportunity to share! WG More
Very clean and courteous. Highly professional and I would recommend this dealership to my friends. My vehicle was completed in a timely manner. Thank you for your service recommend this dealership to my friends. My vehicle was completed in a timely manner. Thank you for your service More
The final words from the Honda representative to me were "KISS MY xxx" shouted across the show room. If you have a dispute with this dealership you can expect rudeness, intimidation the idea that they will "KISS MY xxx" shouted across the show room. If you have a dispute with this dealership you can expect rudeness, intimidation the idea that they will claim no fault for the incident. Unfortunately there isn't a "xxxx NO" option for the question "Would you recommend this dealership?" More
We had a very enjoyable experience at Freeman. Everyone we worked with was extremely kind and helpful, especially Mike Allen and Anthony Brown. We spoke to Anthony a few times on our way to see the car. He we worked with was extremely kind and helpful, especially Mike Allen and Anthony Brown. We spoke to Anthony a few times on our way to see the car. He was very attentive and kept us informed. Mike walked us through the process quickly and completely and we were out the door in a beautiful new car. More
The service department is unacceptable. This is my third experience and it is really sad because they use to be so good. They will accept your car, fail to communicate, perform poor work. For example I paid experience and it is really sad because they use to be so good. They will accept your car, fail to communicate, perform poor work. For example I paid over 1500.00 for my 2010 air condition and it never got cold. I returned it within a month And they did not communicate and would not answer the phone. They put me on hold and closed the service department. Once I resolve this issue I will never do business with them again. I will buy another Honda but not from this dealership because if the service department. More